Internet Access in Massachusetts Public Libraries, March 2004 (v.7, n.2)

In November 2003, a survey was mailed to all of the 370 independent public libraries in Massachusetts to gather information about public Internet access. The last survey to collect this information was distributed in June 2000. While the 2000 survey asked library directors about computers available to the public and public computers with Internet access, the 2003 survey included more specific questions about filtering and the Children's Internet Protection Act (CIPA) and the Neighborhood Children's Internet Protection Act (NCIPA) compliance.

A total of 239 (65%) surveys were completed and returned. Of those, two reported no publicly available computers with Internet access in the library.


Public library directors in Massachusetts are actively responding to the issues and concerns surrounding Internet access for users of their libraries. Their responses to the survey revealed the following about Massachusetts public libraries:

The complete report is available in pdf format.

Throughout the report, the results from this 2003 survey are compared with the results of the 2000 Massachusetts survey and the 2000 national study conducted by The Library Research Center of the Graduate School of Library and Information Science at the University of Illinois for the American Library Association, (Survey of Internet Access Management in Public Libraries. The Library Research Center, Graduate School of Library and Information Science, University of Illinois: June, 2000).

Page last updated on 05/22/2015