Massachusetts Public Library Construction Program Blog

Bookending the Building Process

This Saturday, September 13, will see the beginning of a building project in one Massachusetts town and the spectacular conclusion in another.

Eastham Public Library will hold its groundbreaking ceremony at 10 am at its current location: 190 Samoset Road.

Simultaneously, the South Hadley Public Library will celebrate the Grand Opening of its new building at 2 Canal Street from 9 am to 1 pm.

Congratulations to both communities!

This post was written by Lauren Stara on September 9, 2014

LJ Design Institute comes to Boston

Mark your calendars – we’ve been working on this for several months, and it’s finally on its way! Boston Public Library, in partnership with the MBLC, will host a Design Institute on December 5, 2014.

Design Institutes are day-long immersive experiences devoted to library building design. It’s totally free, but limited to the first 100 registrants. For more information, click on the link below:

This post was written by Lauren Stara on September 5, 2014

Five libraries receive provisional grant awards

Congratulations to the Chester C. Corbin Library (Webster), the Woburn Public Library, the Hopkinton Public Library, the Somerville Public Library and the Stoughton Public Library! This morning, the Massachusetts Board of Library Commissioners approved provisional awards totaling over $44.6 million for these five communities to build or improve their facilities.

The Governor’s General Bond Bill was signed this week, providing $151.2 million for public library construction. Details may be found on the press release at

This post was written by Lauren Stara on August 7, 2014

Construction Bond Bill has passed!

The bond bill (H.3933) has been signed by the Governor and we will move forward with awards to libraries on the waiting list. The MBLC Board is meeting this morning and will have announcements later today.

This post was written by Lauren Stara on August 7, 2014

Thinking about the link between library use and design

A really great post about user behavior in libraries, again from #uklibchat — it focuses on academic libraries but is still excellent:

This post was written by Lauren Stara on July 9, 2014

What contributes to good library design?

This string was shamelessly lifted from — via the Designing Libraries blog from the UK.

#uklibchat summary- Library design – 3rd June 2014

A summary of our April chat on reading can be found below.  A full archive of the chat can be found at


1. What outstanding design features have you seen in library buildings? (Your own or others)

Some fantastic designs were shared for this question, including:

2. What design pitfalls should be avoided at all costs?

It looks like everyone shares a dislike of atriums in libraries – it is difficult to regulate noise and temperature in a large open area – but they are very popular with architects.

The other big issue discussed was poor signage and wayfinding. The University of York and Anglia Ruskin University were given as examples of good signage, which use images and colour coding rather than a wall of text. Plasma screens and other electronic signs can help to cut down on the number of posters and notices needed.

Other things to be avoided were garish colours and patterns, heavy/inflexible furniture, bean bags, off-putting barriers between users and staff.

Staff spaces are often neglected but this leads to upset staff who don’t feel invested in.

However @Preater pointed out that it is difficult to  pick things to avoid “at all costs” because you are always constrained by things not under your control.

3a. What skills are required when planning a new library building/refurbishment project?

Common themes were:

  • Good communication & negotiation skills – and the ability to say no!
  • Thorough consultation with users (& non-users) – and evaluation of the results
  • Strategic thinking
  • Flexibility/an open mind

3b. If you have been involved in a library design project, what kinds of surveys/engagement with users did you do?

Surveys – post-its, electronic surveys, asking students to pick preferred image from lots of pairs of images of library spaces.

Consultation/focus groups, inviting users and staff to meet with architects and designers.

Small-scale pilot projects – e.g. get a small amount of the intended furniture first and get honest feedback.

Engaging non-users as well – finding out where people study outside of the library, eaching out  rather than expecting them to come to you (one library posted up plans for new building by the lunch queue). Find out if they are “can’t-users” instead.

4. Have you got any advice on working with architects/suppliers etc.?

A few people emphasised how important it is to check & recheck the designs as it is easy for things to creep on/off the design as it goes through many iterations.

@LibClare‘s library found talking to a psychologist very useful in understanding how people use space. Users could also complete diary exercises, and there are apps that can help with this (e.g. People Watcher)

Make sure that the designs will actually work by using established suppliers, visit libraries already using the supplier and ask them questions. Fancy shelving designs can turn out to be impractical when they are actually in use (e.g. slippery metal shelves, curved or shaped shelves which are less practical for fitting in books). Staff expertise and user evidence needs to balance out the architects’ emphasis on aesthetics.

5. How are you responding to changing user needs in your library buildings/space?

Examples of good practice included flexible spaces/furniture, teaching digital literacy and providing tech services, integrating technology such as GPS/RFID to improve customer experience, creative use of staff.

However it is not always possible to respond to changing needs as quickly as we would like. Lack of funding and support can restrict how well a library can adapt.

There is also the danger of trying too hard to please everyone and to be flexible but ending up with an incoherent design that pleases no-one.

We agreed on the need to keep consulting with users and not making assumptions about their needs.

@PennyB and @SamanthaClare pointed out the importance of thinking about people who are excluded from using our services, and thinking about accessibility on a deeper level than just the legal aspects. Very few library designs go further than thinking about wheelchair access when considering accessibility. This was a very valuable discussion and we will be hosting a separate chat on the subject of accessibility in a few months as I’m sure there is a lot more to talk about here.

6. How do you persuade larger organisations to invest in library spaces?

Top tips:

  • Share success stories – show off the value you are adding
  • Make the library a hub of relevant services – make it the place to be
  • Demonstrate how the library helps your organisation achieve its business objectives

7. Where is your favourite space for research/study and why? (It doesn’t have to be a library space)

Some preferred to “nest” with all their papers and books spread out within arm’s reach. Others preferred a “hot-desk” approach, working in a different spot each time depending on their mood. For some, it was important to be near a window with lots of light, others find sitting by a window too distracting. Several people mentioned the British Library reading rooms as a great spot to work. The wide range of responses to this question emphasised how important it is for a library to provide a variety of types of study space.

This post was written by Lauren Stara on July 9, 2014

Public Procurement

Nearly sixty people attended our Planning and Design Grant Recipient workshops last week. The days were packed with information. The first half of the day focused on how to write a library building program. The second half was devoted the paperwork, process and picky red tape issues associated with administering a MPLCP grant.

While covering M.G.L. bidding requirements, the question of using the state-mandated Designer Selection Process for hiring the library building consultant and owners’ project manager (OPM) came up. When we got back to the office we put the question to the Designer Selection Board (DSB). The DSB referred the question up the chain and finally to the Department of Capital Asset Management and Maintenance’s (DCAMM) legal counsel.

Legal counsel determined that libraries can hire a library building consultant to write the building program without following the Designer Selection Process required by Massachusetts General Laws (M.G.L.) Chapter 7C Section 58

They also confirmed that libraries do not have to follow this process for hiring owner’s project managers (OPM). This doesn’t mean that an OPM is not required, just that the Designer Selection Board does not have guidelines for doing so at this time.

For going out to bid for library building consultant and project management services we recommend that libraries follow the bidding requirements mandated in Chapter 30B of the M.G.L., the Uniform Procurement Act, which establishes uniform procedures for local governments to use when contracting for supplies, services, and real property. The Act is found here: The manual that will help you to understand the requirements in Chapter 30B and best practices is The Chapter 30B Manual Legal Requirements, Recommended Practices, and Sources of Advice for Procuring Supplies, Services, and Real Property. This document is also available online, at

You will want to check with your local procurement officer for other requirements related to the bidding process in your town.

It is important to remember that the Designer Selection Board does require that the Designer Selection Process be used for hiring the architectural firm for your projects.

Happy Procurement!

This post was written by Rosemary Waltos on July 3, 2014

Workshop Powerpoints are up

For those of you who attended a Planning & Design Grant Recipients’ Workshop last week, two of the three powerpoints are up on the Resource Guide — click here to go directly there. They are available in both full-page slides and the 3 per page version we used as a handout. The third one will be up in the next day or two.

This post was written by Lauren Stara on June 30, 2014

South Hadley!

Take a look at this beautiful video of the new South Hadley library under construction. Really looks good, Joe!


This post was written by Lauren Stara on June 18, 2014

P&D Grant recipients, lend me your ear!

To all of you who received a provisional grant award for planning & design, congratulations! Mark your calendar for next week — we’ll be holding two Grant Recipients workshops. You can choose from Tuesday, June 24 at Leominster Public Library or Wednesday, June 25 at Westwood Public Library. Both will run from 10-3.

We will be going over exciting things like how to write a library building program, how to navigate the red tape of a MPLCP grant, and the designer selection process.

Please contact Rachel Masse at to register.

This post was written by Lauren Stara on June 16, 2014

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