Statistics
Patron use of electronic resources is one way to document the value of these resources for a libraries constituents, as well as to identify gaps in training or promotion of these resources. All of the statewide electronic resource vendors can provide usage statistics for each regional member library with a valid email address. If your library is not yet receiving automated statistics on a monthly basis and wishes to do so, contact the Massachusetts Library System to have them add your email address to your library's account.
Gale Usage
Library staff can also run their own usage statistics for Gale licensed content through the Gale Usage Web Portal. Through the portal, library staff can run usage reports on demand and set up ongoing automatic receipt of usage reports. The Gale Usage Web Portal is for authorized library/institution personnel only. Just complete the Gale Usage Web Portal Registration Form to be set up to run Gale usage reports. Clicking on the submit button sends the form goes directly to Gale. An institution's Gale "Location ID" (the last part of an institution's login URL) is needed to complete the form (see Links for Library Web Pages ). A confirmation email that the registration form has been received will be issued, followed up by an email with Web Portal access information.
For additional information on Gale's Usage Reporting, click on Gale's Support Center and click on "Usage Reporting and Tools" from the options on the right side of the screen.
Proquest
Library staff can also run their own usage statistics for ProQuest licensed content through the ProQuest Local Administrator Program. The ProQuest Local Administrator Program is for authorized library/institution personnel only. Please contact Proquest Customer Service for login information. More information about running ProQuest Usage Reports
To learn more about the ProQuest Local Administrator Program see their Local Administrator Guide (LAD)
Usage Documents and Standards Organizations
Revised Guidelines for Statistical Measures of Usage of Web-based Information Resources, International Coalition of Library Consortia
Counter Codes of Practice, COUNTER, (Counting Online Usage of Networked Electronic Resources)
Standardized Usage Harvesting Initiative, National Information Standards Organization (NISO)
