Job Description



Plans, initiates, organizes, implements, promotes and directs the development, improvement and coordination of federal, state and regional programs for library and information services in Massachusetts. The basic purpose of this position is to insure that the goals and objectives of the Massachusetts Board of Library Commissioners are carried out.


Major work contacts are with the members of the Board of Library Commissioners, administration officials, legislators, local officials, librarians and library trustees, representatives of professional organizations, citizen groups, the news media, and federal officials and agencies.


Broad policy guidance and budget review are provided by a nine-person governing Board of Library Commissioners appointed by the Governor. This board also reviews the incumbent’s performance. The Director is responsible for the daily activities of the agency and its related programs.


Exercises direct supervision over, assigns work to, and reviews the performance of three managerial and two professional employees (Communications Specialist and Assistant to the Director); indirect supervision of seventeen other professional and support staff.


The director works in an office setting, utilizes Windows-based computing software and should expect to work long and varied hours and travel for job related purposes.


  1. Directs and guides the administrative, supervisory, coordinating, monitoring, planning and evaluating operations, and activities of agency staff charged with implementing federal, state, regional, and local grant programs and goals and objectives established by the Board.

  2. Directs, reviews, and recommends for approval the agency's annual operating and capital budget requests. Determines priorities and explains the agency's needs for additional resources to appropriate parties, the Administration and the Legislature to obtain the resources necessary to implement programs in accordance with the annual and long-range priorities of the Board.

  3. Within the broad framework established by the Board of Library Commissioners, develops and recommends policy based on analysis of library issues and information impacting on the delivery of library programs and services; determines the resources and processes necessary to implement such policy to ensure the efficient and effective provision of library programs and services.

  4. Plans, promotes, and directs interlibrary cooperation for resource sharing and statewide access to electronic content. Coordinates services available to all residents of the Commonwealth from public, academic, institutional, and special libraries.

  5. Evaluates the quality of library and information services by reviewing reports, by analyzing statistical data, by conferring with reporting staff, and by reviewing information from users of agency services and professional groups.

  6. Confers with and reviews reports of agency staff to evaluate the quality of services provided, to understand challenges, and to determine best solutions. Authorizes the redistribution of available resources to meet changing program needs. Resolves conflicts between reporting staff on areas of shared responsibility. Establishes reporting relationships and accountability mechanisms with respect to programs for Blind and disabled residents, the Massachusetts Library System, and the Library for the Commonwealth. Coordinates activities in areas of mutual benefit such as resource sharing and continuing education of library personnel to ensure compliance with established policies, objectives, program priorities and applicable laws, rules and regulations.

  7. Explains how provisions of the Massachusetts General Laws relate to libraries and the work of the agency. Within the context of the law and sound administrative practice, advises and counsels librarians, trustees, professional organizations and municipal and state officials on matters relating to library governance, organization, management, and specialized services.

  8. Represents the Board through meetings with and testimony before members of both the Executive and Legislative branches of both state and federal governments.

  9. Represents the Board through participation in interagency or interstate committees and task forces, as well as state, regional and national library organizations. Speaks on library issues at professional, business, and community organization functions.


  1. Evidence of successful, advanced education and training in the discipline of library and information science.

  2. Library work experience in areas that include planning, public relations, networking, resource sharing, and electronic services.

  3. Administrative experience that involves and demonstrates:

    3.1 Knowledge of the principles and practices of management including planning, organizing, directing, motivating, controlling, and decision making.

    3.2 Knowledge of the principles and practices of budgeting as it relates to program management and the use of human resources to achieve agency goals and objectives.

    3.3 Knowledge of the methods of general, statistical, and technical report writing.

    3.4 Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished and the capabilities of subordinates and availability of resources; controlling work through periodic reviews and/or evaluations; determining subordinates' training needs and arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action; and, initiating disciplinary action when warranted.

    3.5 Ability to understand, apply and explain the provisions of the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing agency operations.

    3.6 Ability to adjust to changing situations to meet emergency or changing program requirements.

    3.7 Ability to accomplish work objectives where few precedents or guidelines are available.

    3.8 Willingness to work irregular hours (i.e., weekends, holidays, nights) and to travel for job related purposes.

  4. Evidence of leadership:

    4.1 In advocating the importance and value of libraries;

    4.2 In informing and advising appointed and elected officials in the development of public policy and programs;

    4.3 In assisting a diverse library community towards the achievement of common goals and objectives; and

    4.4 In identifying, coordinating and directing agency staff roles and activities.

  5. Experience and skill in public speaking, in leading group discussions, and in the effective organization and presentation of written reports.


  1. Knowledge of agency goals, objectives, and programs.

  2. Knowledge of the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing agency operations.

  3. Knowledge of the organization of state government.

  4. Knowledge of state budgetary procedures.


An American Library Association accredited Master’s degree in library and information science (MLS) and significant library work experience, of which at least five years of full time or equivalent part-time work have been in an administrative capacity.

SALARY RANGE: $77,946-$118,278. Placement above the base salary is possible depending upon the extent of experience and the level of qualifications.

The Commonwealth of Massachusetts is an equal opportunity/affirmative action employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Note: This is not a Civil Service position. A Civil Service test is not required for appointment.

June 2013   Account Number 7000-9101

Page last updated on 07/3/2015