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Head of Reference and Information Services, State Library of Massachusetts (Boston)

The State Library of Massachusetts has an opening for the Head of Reference and Information Services.

This is a full time, benefited position located in Boston, Massachusetts.                             


The State Library of Massachusetts seeks an innovative and collaborative Head of Reference and Information Services to provide leadership and strategic direction for the Reference and information Services Department. Oversee the planning, developing and implementing the departmental goals; manage day to day operation and staff supervision; coordinate outreach initiatives; manage print and digital collections; and lead library-wide projects. Collaborate and partner with area institutions. Participate in the Library management team.


Provide leadership and strategic direction of the library’s reference and information services department.  

Engage staff in collaborative planning and delivery of user-centered services and outreach efforts.

Coordinate initiatives that transform collection strategies to include digital and print resources.

Coordinate the creation, maintenance and management of digital and born digital collections.

Lead initiatives and coordinate library-wide projects.

Participate in a team based environment as required to facilitate improving, evaluating, and promoting overall resources and service initiatives.

Develop metrics for successes and analyze trends to continually evaluate services and their impact.

Formulate, revise, and implement policies, best practices, and procedures necessary to support a wide variety of information delivery services.

Work creatively, collaboratively and effectively to promote a team based environment and manage multiple tasks concurrently.

Assist in the identification and writing of grant proposals to fund new library initiatives.

Work collaboratively with the Library Management Team to implement policies and initiatives; set priorities; and project management.

Perform other related duties as assigned or required to meet library goals and objectives.



An ALA-accredited library master’s degree, at least five years of supervisory/administrative experience; knowledge of reference resources in law, government documents, and legislative research; demonstrated understanding of current trends and issues in providing a high caliber of library resources and services; and strong interpersonal skills as well as excellent oral and written communication skills. The Head of Reference and Information Resources reports to the State Librarian.

Full/Part Time

Full Time




$63,093 to $74,392

Closing Date

How to Apply


Submit a cover letter and resume to:

Position is open until filled.


2019-01-03 |  Quick link to this job