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Reference and Community Services Librarian, Billerica Public Library (Billerica)

The Town of Billerica seeks a full-time Reference and Community Services Librarian.

The Reference and Community Services Librarian builds and maintains strong partnerships with and provides programs and services for individuals, community groups/organizations, and local businesses in Billerica to fully integrate the library into the community.  As a member of the Reference Department, the Reference and Community Services Librarian also provides exemplary public service while staffing the reference desk during regularly scheduled shifts.


- Delivers exemplary public service, answers reference questions at all levels of complexity, and enables access to library materials in all available formats while covering the reference desk
- Provides expert guidance to patrons requesting information or on-the-spot assistance with technology (e.g. printing, scanning, e-readers, email, Microsoft Office, etc.)
- Collaborates with community groups/organizations in Billerica to fully integrate the library into the community
- Maintains homebound delivery services for Billerica residents unable to visit the library on their own
- Delivers programming to the Council on Aging and off-site residential locations, including the Billerica Housing Authority and assisted living facilities in town
- Represents the library at community events and gatherings
- Supports efforts to increase awareness and usage of the library through the development of print and electronic marketing content
- In collaboration with the Council on Aging, manages and oversees Senior Tax Volunteers working in the library
- Responsible for collection development in assigned areas
- Attends workshops, trainings, and conferences, and participates in professional development activities
- Performs other duties as assigned


A Master’s Degree in Library Science in a program accredited by the American Library Association.  Recent graduates encouraged to apply.  Minimum of one to two years’ experience in library work preferred. 

Full/Part Time

Full Time




Starting at $888.93 per week following in 9 steps with full benefits package.

Closing Date

Open until filled

How to Apply

Please send cover letter, resume and three references (PDF format preferred if submitting electronically) to:

Joe St. Germain, Assistant Director
Billerica Public Library
15 Concord Road
Billerica, MA 01821


2019-01-07 |  Quick link to this job