Job Details

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PART-TIME ACADEMIC TECHNOLOGY ASSISTANT, Northern Essex Community College (Lawrence)

The NECC Lawrence Campus library seeks a person who has educational technology experience and is comfortable assisting students in an in-person help-desk environment.

Duties for this position include:
-Assist students with technology related questions;
-Provide in-person, online, phone and email assistance to students, staff, and faculty;
-Serve as a resource for students and staff working with the Microsoft Office Suite of applications, and other educational software;
-Present a welcoming, pleasant demeanor in a busy public services position;
-Record and document computer lab usage statistics;
-Use independent judgment and work effectively as part of a team or individually;
-Other duties as assigned.


One (1) year experience in an academic setting;
Excellent knowledge of Microsoft Office Suite;
Strong customer service skills and a willingness to assist others.
Ability to work independently or with limited supervision;

Academic library experience;
Experience using the Blackboard LMS in an academic setting;
Understand and have experience with academic technology and tools such as printers, copiers, scanners, and other information sharing devices;
Background in libraries or coursework in an information science program is strongly desired;
Experience using an Integrated Library System.

Full/Part Time

Part Time





Closing Date

June 21, 2019

How to Apply

For more information or to apply, please go to:


2019-06-11 |  Quick link to this job