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Substitute Library Assistant, Whitinsville Social Library (Northbridge)

The Town of Northbridge seeks candidates to fill two per diem Substitute Library Assistant positions at Whitinsville Social Library.  

This position will be assigned to work one Saturday a month, when Northbridge Public Schools have scheduled early release days, and fill in for Library Assistants when they are unavailable to work.

Primary responsibilities:

·         Providing direct customer service in person and via telephone to people of all ages, abilities and backgrounds from the community.

·         Promoting Whitinsville Social Library services

·         Demonstrating to patrons how to use self-service options including using their online library account, library apps, registering for events and museum passes and downloading e-books & e-audiobooks

The work is detail orientated and fast-paced.  Job involves standing, walking or using stairs for the entire shift.


Required Qualifications:

·         Experience in customer service

·         Experience with personal computers, Internet/browsers, G-Suite, printers, and copy machines

·         Detail oriented with an ability to use alpha-numeric organizational schemes

·         Must be able to lift a minimum of 30 pounds, stand for up to 5 hours, repeatedly bend and stoop to reach shelves, and work under very noisy conditions for up to 1 hour

·         Ability to pass a criminal records (CORI) check and pre-employment physical

·         High School Diploma or Equivalency

Preferred Qualifications:

·         Previous library experience and/or MLIS student

·         Experience with Evergreen ILS

·         Experience with downloadable media and devices

·         Frequent public library patron

·         Uses apps on a mobile device

·         Reads for enjoyment

·         Excellent availability

·         Experience with arts & crafts, marketing, or social media management

Full/Part Time

Part Time





Closing Date

Monday, September 2, 2019 at 8 PM.

How to Apply

Internal/External Applicants: To be considered for this position, please submit the required Town of Northbridge Application for Employment ( no later than 8 pm, Monday, September 2, 2019, to Rebecca Sasseville, Library Director at You may also include a cover letter and resume; however, the Town of Northbridge Application for Employment is required. The preferred method of application is through e-mail, applications will also be accepted via walk-in or mail at: Whitinsville Social Library, 17 Church St. Whitinsville, MA 01588.

The Town of Northbridge is an Affirmative Action/Equal Opportunity Employer.


2019-07-29 |  Quick link to this job