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Academic Counselor, TRIO Student Support Services, Springfield Technical Community College (Springfield)

About Springfield Technical Community College :

Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequaled in the state.  Biotechnology, IT Security, Laser Electro-Optics, Nursing, Robotics, Sonography and dozens of other career programs produce potential employees each year.  STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree.  With an annual enrollment of over 7,000 day, evening, weekend and online students S.T.C.C. is a vibrant campus rich in diversity.  

Job Description:

The TRIO Student Support Services (SSS) Academic Counselor provides program participants with advising, career guidance and assistance in developing the necessary skills to earn a Certificate of Completion and/or Associate's Degree, and transfer to a four-year institution. The Academic Counselor works cooperatively with program staff, academic departments and other student service areas to maximize impact, sustain coordinated services and support the academic success of participants. The Academic Counselor provides appropriate referrals - both academic and non-academic - to help reduce barriers to student progress, persistence and graduation. The Academic Counselor reports to the TRIO SSS Director and performs other duties as assigned and deemed necessary to achieve program objectives.

Responsibilities include, but are not limited to:

Assists with the identification, selection, recruitment, and retention of eligible participants
Interprets placement and assessment test scores to address participants' academic needs; and provides assistance in course selection and registration
Monitors and reports on student academic performance and progress towards certificate and degree completion; assigns academic tutoring and other interventions as needed, conducts follow-up, and accurately records all counseling activities/contacts
Assists participants in developing career goals and identifying potential career fields
Assists participants in identifying scholarships and completing the financial aid/FAFSA process to ensure maximum award
Provides participants with information and education designed to improve economic and financial literacy
Assists participants with post-graduation planning: exploring, identifying, and applying to four-year colleges/universities and obtaining financial assistance for enrollment
Develops and oversees the implementation of workshops, informational and skill-building seminars
Contributes to a work environment that encourages and promotes diversity
Demonstrates 100% time-on-task to implementing program activities; adherence to college and routine office procedures, and regulations governing federal TRIO programs
See " The Massachusetts Board of Higher Education - Massachusetts Community College Council Classification"  (MCCC) Specifications below. Counselor - HB 1051.doc



Master's degree in counseling, psychology, student personnel, social work, education, or a related field is required. Three (3)years of direct student service experience, familiarity with grant-funded programs, experience in academic and career assessment, and understanding the requirements for successfully completing an associate's and pursuing a bachelor's degree.
Knowledge of retention strategies, advising practices, counseling models and concepts that have proven successful with diverse student populations; demonstrated ability to work with students from various backgrounds.
Detailed with strong organizational, listening, problem-solving, oral and written communication, and customer service skills; and a working knowledge of student information systems, database applications and Microsoft Office Suite software.
Additional Qualifications

Knowledge of MassTransfer (A2B) options and requirements; experience advising students on transfer pathways; personal experience in overcoming academic and economic obstacles. Prior work experience with GEAR UP, Federal TRIO programs, or community college students preferred.     
Working conditions/Physical demands

Works in an office setting.   Tasks require the ability to exert light physical effort in sedentary to light work   Must be able to remain in a stationary position 50% of the time.  This person needs to move about inside the office to access office machinery.    Constantly operates a computer and other equipment i.e. copier.  This person frequently communicates with students, faculty and staff.    Must be able to exchange accurate information in these situations.

Full/Part Time

Full Time




Closing Date

How to Apply

All applicants must apply online by submitting a cover letter**, resume and three (3) professional references to  **Cover letter must demonstrate how your education and experience qualifies you for this position. 


2020-02-05 |  Quick link to this job