Job Details

Library Clerk L422-729, Cambridge Public Library

15 hours per week - initial schedule is Mondays and Wednesdays, 4:00pm – 9:00pm, Thursdays, 9:00am-2:00pm. Hours are subject to change based on department and Library needs. Candidates are expected to have a flexible approach to schedules.

Performs functions related to circulation such as checkouts, check-ins, inquiries, reserves, renewals, fine assessment and collection, over-dues and patron registration


Delivers exceptional and engaging customer service to the public


Assists borrowers in locating books and materials, referring them if necessary to a professional librarian
Processes deliveries – moving and unloading bins and checking-in items


Maintains orderliness and neatness; merchandizes and shelves materials and reads shelves as necessary


Any other duties required by the Manager for the good of the department and the library system

Qualifications

High school diploma or high school equivalency required.  A bachelor's degree or coursework beyond high school is desirable. Previous library experience is strongly preferred. ILS experience is also preferred.

KNOWLEDGE, SKILLS & ABILITIES:      

Working knowledge of basic public library concepts and resources
Strong customer service skills
Ability and willingness to work with a diverse population
Ability to handle the unexpected and stay calm and professional under pressure
Ability and willingness to be a strong team player
Ability to interact effectively with the library’s computers and automated system
Ability to follow written and oral instructions accurately and thoroughly
Flexibility to fill in during scheduling emergencies and vacation periods, in addition to working a regular part-time schedule
Ability to recognize situations that require referral to the professional librarian
Tact   Patience   Maturity  Empathy
 

PHYSICAL DEMANDS: Physically able to operate a variety of machinery and equipment including office equipment such as computers, scanners, copiers, facsimile machines, AV equipment, and mobile devices; Ability to sit, stand, and use computer workstation for extended periods of time; Strength to push or pull a loaded book cart which can weigh in excess of 100 pounds on level floor and up ramp, to lift or maneuver onto cart loads of up to 50 pounds, and to carry cartons of books or computers and computer equipment; Must be able to pay close attention to details and concentrate on work; Time management; ability to set priorities in order to meet assignment deadlines; sufficient clarity of speech and hearing or other communication capabilities to communicate effectively; sufficient vision or other powers of observation to read books and patron requests, as well as to see what patrons are doing when they are at some distance from the workstation; sufficient manual dexterity which permits the employee to type and enter data; sufficient personal mobility and physical reflexes which permits the employee to re-shelve library materials and work at public service desks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Full/Part Time

Part Time

Education

NA

Salary

$18.82 per hour to $22.42 per hour in five steps

Closing Date

December 18, 2017

How to Apply

Please submit both your resume and letter of interest by 8pm on the closing date via email to: employment@cambridgema.gov or to Personnel Dept, Room 309, City Hall, 795 Massachusetts Avenue, Cambridge MA  02139. Fax 617-349-4312

Posted

2017-12-01

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