Full Time General Assistant, Woburn Public Library (Woburn)
ABOUT WOBURN PUBLIC LIBRARY
The Woburn Public Library, a national historic landmark established in 1879, features a stunning state-of-the-art addition that is an architectural marvel. Our beautifully renovated and expanded building includes fantastic spaces such as a spacious Children’s Room, a vibrant Teen Room, and a cutting-edge Makerspace. We’re currently experiencing an exciting phase of growth and expansion, offering a wonderful opportunity to join our talented and dedicated team.
We are proud to announce that the Woburn Public Library is a recipient of the 2023 American Institute of Architects/American Library Association (AIA/ALA) Library Building Design Award, recognizing excellence in library architecture and design. Our Library not only boasts an inspiring work environment but also showcases an amazing team committed to serving our community.
ABOUT THE ROLE
This is a full-time, 37.5 hours per week position including one evening per week and alternating Saturdays. This is a union position with a municipal benefits package.
We’re excited to invite an enthusiastic candidate to join our team! We’re specifically seeking someone who is outgoing, and who will focus on marketing and outreach to our adult patrons. The ideal candidate will have a positive, can-do attitude, be flexible, and be ready to step up when needed, all while being passionate about serving families and youth of all ages. The successful candidate will remain calm under pressure in busy, fast-paced environments.
Main Responsibilities:
• Develop and promote marketing materials for Library programs targeted at adults through various media channels, social media platforms, and in collaboration with community partners. The successful candidate will actively engage in outreach efforts and build strong partnerships within the community and the business sector.
• Assist patrons at public desks in locating and using library materials
• Charge, discharge, reserve, and renew library materials, including the Library of Things and museum passes
• Register new patrons and address basic account questions
• Perform various clerical tasks, such as preparing information packets and directing phone calls to the appropriate department
• Answer general and directional questions
• Explain library policies and handle confidential patron information
• Assist with library programs and activities as needed
• Perform other duties as assigned
If you’re excited about making a positive impact promoting the Library to our community, we’d love to hear from you!
Qualifications
SKILLS
• Proven customer service skills, with the ability to work effectively with the public and fellow team members
• Proficient computer skills; experience with social media
• Experience with an Integrated Library System (ILS) platform is preferred
• Knowledge of current public library circulation practices
• High degree of flexibility and ability to multitask in a dynamic environment
• Excellent oral and written communication skills
• Ability to work both independently and collaboratively as part of a team
• Capability to assist patrons with some readers’ advisory services
• Strong organizational skills and attention to detail, with a focus on follow-up
• Dependable and consistent attendance demonstrated in previous work experience
• Must be able to stand for extended periods, move loaded book carts, lift boxes up to 20 pounds, and reach shelves with or without ladders/stools
QUALIFICATIONS
• High school diploma required; bachelor’s degree preferred
• Previous library experience using an automated integrated library system, personal computers, and electronic databases is preferred
• Marketing experience is a plus
• A strong sense of professionalism, initiative, and independence is essential
Full/Part Time
Full Time
Education
NA
Salary Range
$50,046.31 - $57,077.55 / year
Salary Notes
in 8 steps
Closing Date
Open until filled. Applications will be reviewed in the order received.
How to Apply
Please submit via email a cover letter, resume and three professional references (in a single PDF) to Shawna Healey, Human Resources Director, shealey@cityofwoburn.com. This is a union position.
The City of Woburn is an inclusive employer and welcomes ALL candidates regardless of age, race, ethnicity, disability, religion, sex, gender, sexual orientation, or gender identity.
Posted
2024-12-17