Job Details

Part Time Library Technician (2 openings), Fitchburg Public Library (Fitchburg)

Works primarily at the adult and children’s circulation desks under close supervision. Performs a combination of general library
duties including working directly with the public, both in person and via telephone; general clerical duties and maintenance of
materials and equipment.

Average of 15 hours per week, includes evenings and rotating Saturdays.

Duties include but are not limited to:
• Provide customer service from the circulation desk;
• Process circulation transactions using the Evergreen automated online system, including but not limited to:
o Check items in and out;
o Renew items in person and via telephone;
o Notify patrons of receipt of requested hold materials;
o Maintain strict confidentiality of patron records;
• Answer telephone, direct calls to appropriate Library staff member and accurately and promptly relay messages;
• Assist patrons with finding library materials and processing hold requests for library items;
• Shelf print, non-print materials and shelf reads to maintain order;
• Assist in processing of new materials;
• Help patrons with use of equipment and devices;
• Mend, repair and clean damaged items;
• Perform other duties as assigned.

Qualifications

Must be minimum of eighteen (18) years of age;
• Two years minimum of college is strongly preferred, or a combination of library (or related) experience and
education;
• Must possess valid Driver’s License;
• Must be flexible relative to scheduling;
• Must demonstrate:
o Proficiency using any automated system related to circulation functions;
o Strong interpersonal skills;
o Positive, cooperative, team-oriented working relationship with staff, co-workers and volunteers;
o Professional, courteous and helpful attitude toward internal/external customers in a variety of customer service
situations.
• Must possess basic computer, office machinery and organizational skills;
• Proven ability to write in a clear, professional manner;
• Position requires tact, patience, reliability and excellent customer service and communication skills;
• Must possess ability to:
o Present a professional appearance and a positive image of the library in attitude and communications;
o Apply rules in order to arrange information into appropriate sequence on shelves, in the database or other files;
o Effectively communicate and interact with adults and children;
o Maintain a cheerful, positive attitude;
o Follow written and oral instruction;
• Demonstrate the required skills and ability to perform all work assigned by successfully completing a six (6) month
probationary period;
• Must successfully complete a pre-employment physical, drug screening and background check;
• Bilingual in English and Spanish highly desirable.

Requires standing for long periods of time and ability to lift or move 30 lbs. Manual dexterity is needed for using the
computer mouse and keyboard and for repetitive handling of books and other media. Must be able to bend, climb, kneel,
stoop, lift and stand for long periods of time.

Full/Part Time

Part Time

Education

NA

Salary Range

$22.74 - $24.11  / hour

Closing Date

Posted until filled

How to Apply

See full job description and apply online at https://ma-fitchburg.civicplushrms.com/careers/Jobs.aspx

Required application documents include a cover letter, (Attn: Susan Davis, Director of Human Resources), resume and
application. All documents must be received to be eligible for consideration.

Posted

2024-04-25 |  Quick link to this job