Job Details

Reference Assistant, Boston College (Boston)

Reference Assistant 

The Thomas P. O’Neill Library at Boston College is seeking several Reference Assistants. This is an excellent opportunity for currently enrolled library and information science graduate students to apply library knowledge and reference service skills at a reference desk with a reputation for high standards.

Responsibilities

Provide excellent reference services to library patrons in person and via chat at the O’Neill Reference Desk during weekday evenings, weekend afternoon and evenings, and some holidays. Types of services provided include database and research tool selection, ready reference, basic technology support, directional assistance, and referrals. Work on special projects as needed, including the famous Answer Wall, or reviewing and updating material in FAQs and other online resources.

Qualifications

Required: 

An understanding of information organization, research practices, library research databases, and library support services.
Excellent reference service skills.
Current enrollment in a MLIS/MLS program.
Preferred:

Completion of reference coursework.
Availability for weekday daytime hours during Summer 2024 for training.

Details about the opening:

Academic year 2024-2025:
Weeknight shifts Monday through Thursday, 4pm to 9pm, starting in late August 2024, and continuing through May, 2025. 
Weekend shifts on Saturday and Sunday afternoons (tentatively 2pm-6pm on Saturdays and 1pm-9pm on Sundays).
Holiday hours during staff holidays throughout the year.
Expected 8-15 hours per week depending on scheduling.
This position is hired each academic year, with the possibility of renewing employment for following academic years based on budget, staffing needs, and continued enrollment in a graduate program.
Summer 2024:
Preference will be given to candidates who are available up to 5 hours/week July through August 2024, during daytime hours: M-Th 9am-5pm, F 9am-3pm, for training and staffing assistance.
Pay rate is $20.00/hour.

How to Apply:

Email ref-team-ggroup@bc.edu a copy of your resume and a cover letter 

Qualifications

Qualifications

Required: 

An understanding of information organization, research practices, library research databases, and library support services.
Excellent reference service skills.
Current enrollment in a MLIS/MLS program.
Preferred:

Completion of reference coursework.
Availability for weekday daytime hours during Summer 2024 for training.

Full/Part Time

Part Time

Education

MLS/Masters

Salary

$20.00  / hour

Closing Date

June 30, 2024

How to Apply

How to Apply:

Email ref-team-ggroup@bc.edu a copy of your resume and a cover letter 

Posted

2024-04-30 |  Quick link to this job