MBLC Service Update 4-15-2020

MBLC Service Update
April 15, 2020

As we work together to get through the current reality, the MBLC will provide regular updates on MBLC services and other statewide library issues.  Please let us know if there’s info you’d like us to cover—we’ll include it if we are able. Stay well.

Internet Access: a report from Director Rosie Heidkamp in Wendell, MA
From early morning through late evening the Wendell Library parking lot has a steady stream of 4 to 10 cars with individuals trying to “work remotely” or participate in school assignments. Unfortunately the Library wifi bandwidth has not been enough to meet the demand. Last week our tech guy shifted the bandwidth normally reserved for public computers in the library out to the parking lot wifi. This has helped but more is needed. Today the town is working on establishing a second temporary wifi connection for the public. It’s looking positive but it may take another few weeks before it’s installed.

LSTA (Federal funding from the Institute of Museum and Library Services)
Contact: Lyndsay Forbes
Shelley Quezada
Rob Favini
The deadline to apply for the FY21 LSTA direct grant round was April 7. The MBLC was pleased to receive 42 applications totaling close to $500,000.
The State Advisory Council on Libraries (SACL) now begins the review process. This year, the reviews will begin with small virtual groups which will lead up to a full SACL virtual meeting on May 6. SACL makes its recommendations for grant awards to MBLC commissioners at the July monthly board meeting.

Preservation and Disaster Recovery
Contact: Evan Knight
Digital Commonwealth’s 2020 Conference was held on April 7th and was the most attended conference they’ve ever had. Originally scheduled as an in-person event, the Conference Committee, Conference Coordinator, and all the speakers and panelists worked hard to transition the event to a totally virtual conference, which allowed for national and international reach: registrants numbered over 700. The slides from the presenters are available here, with recordings and transcriptions forthcoming: https://digitalcommonwealth.wildapricot.org/2020-Conference


Promotion

Contact: Celeste Bruno
Matthew Perry
New Video Library
The MBLC is working with First Lady of Massachusetts, Lauren Baker, to build a video library with educational and entertaining videos for kids.
Here’s what’s good about our site:

  • Super easy: if your video is already up somewhere else just email me the link and we’ll add itor if you’re creating a new video you can upload it right from your device to https://www.mavideolibrary.org/upload/
  • Unique URL: the site gives you a unique URL you can post anywhere
  • NO Advertisements
  • Reviewed and transcribed: Each video will be reviewed before it’s posted and it will be professionally transcribed, increasing accessibility.
  • Easy access for residents to more resources.
  • Promotion: The video library will live on the public website, libraries.state.ma.us. This site will be promoted through paid advertising.
  • Ideas for videos include: storytelling, songs, music and movement, science experiments, art projects, and other activities that kids can follow along with. Please keep in mind copyright rules regarding reading published books and choose a public domain story.

 

State Aid To Public Libraries
Contact: Liz. Babbit
Uechi Ng
Mary Rose Quinn

1) State Aid will be hosting two Q&A sessions via Zoom on Wednesday, April 22 from 10-11 a.m, repeated from 1-2 p.m. The content will be the same at each session and each session is limited to 100 participants.

We plan to go over the emergency preamble to the FY2020/2021 State Aid policies that the Commissioners voted on at their April meeting (hours, materials, MAR, and waivers). That should take about about 15 minutes. Then, we’ll open up the session to questions from the library community about how COVID19 may affect your State Aid application this fall. All discussion will take into account what we know/surmise/guess based on current information about the COVID19 situation.

You can register through the MBLC Calendar and the Zoom meeting information will be sent closer to the event. Register for April 22 10-11am.  Register for April 22 1-2pm.

2) Liz Babbitt continues to update the Public Library Closures/Status Google Docs for both libraries and the public.
Links to the documents:
For Patrons
For Librarians
Changes and updates can be submitted through the LibWizard form

 

Statewide digital library – libraries.state.ma.us
Contact: Kate Butler (website issues)
Matt Perry (content additions)
New Statewide Calendar for Virtual Library Programs

The Massachusetts Board of Library Commissioners is teaming up with Burbio (https://www.burbio.com)  to create a statewide calendar of virtual library programs. Libraries do not have to take any additional action to have their programs included in the calendar. Burbio automatically harvests almost all public library calendars, and will identify for inclusion programs with the following words in the title: virtual, online, live, Facebook live, remote, zoom, vimeo.
The new calendar will be located on our consumer portal, libraries.state.ma.us, making it easy for residents to find and participate in the educational and entertaining virtual programs that libraries are offering during the coronavirus crisis.  We hope to have it live by the end of the week and will send out the link.

 

Training, workshops, and conference opportunities
Teen Services: MBLC and MLS staff are working together on a webinar:  Connected Learning (part of the national initiative to transform teen services) on Tuesday April 21st at 11:00am
Register

For small and rural libraries: The MBLC and MLS are providing scholarships for up to six Massachusetts public librarians to attend the Association for Rural and Small Libraries (ARSL) annual conference in Wichita, Kansas, September 30-October 3, 2020.  Deadline to apply is this Friday, April 17.
More information

Checkout the many trainings and workshops, the Massachusetts Library System (MLS) is offering.

2020 Census
Contact: Maura Deedy
Census update from U.S. Department of Commerce Secretary Wilbur Ross and U.S. Census Bureau Director Steven Dillingham
The official census tracking map tracks self-response rates from around the country.
Resources are available to help you get the word out.
MBLC LibGuide: https://guides.mblc.state.ma.us/census

MBLC Service Update 4-8-2020

MBLC Service Update
April 8, 2020

As we work together to get through the current reality, the MBLC will provide regular updates on MBLC services and other statewide issues.  Please let us know if there’s info you’d like us to cover—we’ll include it if we are able. Stay well.

State Budget
Due to technical difficulties, the Ways and Means (virtual) Hearing about revised revenue projections that was scheduled to take place on April 7 has been moved to next week. Director Lonergan and Mary Rose Quinn plan to participate. The House and Senate will use these revised figures to develop their FY 2021 budget proposals. House Ways and Means typically releases their budget in April and Senate Ways and Means releases theirs in May. The next fiscal year begins on July 1, 2020.

MBLC Monthly Board Meetings
Contact: Rachel Masse
On April, 2, for the first time in its 130 year history, the MBLC held its monthly board meeting virtually-via Zoom. The MBLC will continue to address board business in this way until in-person meetings are again possible. Board meetings are the first Thursday of every month.
MBLC Chair Roland Ochsenbein opened the meeting with some thoughtful observations of our current circumstances.

Construction-The Massachusetts Public Library Construction Program (MPLCP)
Contact:  Lauren Stara
Andrea Bunker

Library construction not considered essential
MBLC management has been working to get clarification on public library construction activity in light of the Governor’s narrowing of the definition of “essential” construction found here: https://www.mass.gov/info-details/covid-19-essential-services#public-works-&-infrastructure-support-services-.
On Monday, the Chief Secretary and Director of Personnel and Administration in Gov. Baker’s office, stated “In our intention of the order and the reading of the order, Library construction, if not part of a State College Campus or being performed under the care and oversight of The State Division of Capital Asset Management, is deemed non-essential work at this time.”

Contracts/Business Office
Contact: Tracey Dimant
The MBLC business office is preparing to send out the final payments to the networks, as soon as the final allotment for the 7000-9506 line comes in. They are also continuing to  process contracts, funding requests from affiliates, and invoices from vendors, as well as handling daily operations.

LSTA (Federal funding from the Institute of Museum and Library Services)
Contact: Lyndsay Forbes
Shelley Quezada
Rob Favini
Strategic Planning Guidance
The MBLC has important information for libraries regarding the October 1, 2020 deadline for filing strategic plans. Due to the tremendous disruption and uncertainty caused by the COVID-19 pandemic, libraries with expired strategic plans as of October 1, 2020 will be given a one year extension. Libraries under this extension will still be eligible for LSTA direct grants if they file an updated action plan that will be due on December 1, 2020.

We recognize that the shutdown of libraries and all non-essential businesses makes the collection of community and stakeholder input into the strategic planning process nearly impossible. In addition it is clear that the COVID-19 pandemic will have a long lasting impact on libraries and the services they provide. With this extension of strategic planning deadlines, libraries will have the ability to gather input when they re-open and are better able to engage their communities in the process.
If you have any questions please contact Rob Favini, Head of Library Advisory and Development.

Libraries get even more creative with their LSTA grants
In addition to the many online story hours and virtual book groups that have been scheduled, Shelley Quezada (MBLC Consultant to the Unserved) attended an first hour long zoom strength-based training session for seniors that the Shutesbury library held as part of their  LSTA outreach grant. There were 14 people including one Shutesbury resident who zoomed in from Puerto Rico. They will be holding thee zoom sessions twice a week. Shelley reports, “The class was a lot of work but this is a novel way for us as program monitors to do a virtual site visit.”

Networks
Contact: Paul Kissman
Kate Butler
The Taylor Memorial Library in Hancock received assistance from a Library Services and Technology (LSTA) grant given by the Massachusetts Board of Library Commissioners (MBLC) for joining the CW MARS Automated Network in FY20.  They are one of seven small libraries that have joined CW MARS in the last five years with grant assistance; the others include: Ashburnham, Blandford, Charlemont (which also serves Hawley), Tolland, Oakham, and Lanesborough.
learn more

Preservation and Disaster Recovery
Contact: Evan Knight

  • The MBLC recently approved four LSTA Preservation Assessment Grants. These grants fund an outside consultant to conduct institutional preservation assessments that include a site visit and the delivery of a written report.
    The following grants were approved:
    Porter Memorial Library, Blandford – $4,200
    Griswold Memorial Library, Colrain – $4,200
    Hamilton-Wenham Public Library, Hamilton – $4,200
    Wellesley High School, Wellesley – $4,200
    learn more
  • Evan has created a COSTEP site that is being continuously updated with the latest info and provides a wealth of resources and guidance for personal and institutional preparedness and response.
  • Important reminder about the valuable webinar from IMLS and the CDC: Mitigating COVID-19 When Managing Paper-Based, Circulating, and Other Types of Collections.
    The webinar recording can be accessed here.
    Follow-up questions for the CDC, may be submitted to imlsinfo@imls.gov.
    The materials and links mentioned in the webinar have been added to the IMLS coronavirus page under “Official Government Information and Resources.”

Promotion
Contact: Celeste Bruno
Matthew Perry
Staff are using MBLC social media channels to connect users and librarians to digital resources.
The team has also created promotional posts for libraries to use on their social media channels:
Digital Library social media posts
New databases social media posts
Database promotion
The MBLC has developed database promotion for social media that takes users directly into the databases and gives the local library the usage statistic:
Databases Dogs
Databases Wellness
Databases Kids
Databases: Home Improvement
Databases Healthy Aging

State Aid To Public Libraries
Contact: Liz. Babbit
Uechi Ng
Mary Rose Quinn

  • State Aid requirements relaxed
    In an effort to support libraries participating in the State Aid to Public Libraries Program as they cope with this emergency, the Board of Library Commissioners approved changes to the State Aid Program Standards Policies at their monthly Board meeting on April 2, 2020. There will be other updates as we assess the ongoing crisis and determine how best the MBLC can support you, your staff, your libraries, and the communities you serve.
    Rather than address the changes individually in each of the ten policies for both 2020 and 2021, the modifications are reflected and were approved through an Emergency Preamble to the State Aid to Public Libraries Program Policies which has been added to the State Aid Policies section of the website and as a preface to the printed versions of the policy documents going forward.
    Press release regarding changes
  • Tracking library status/closures
    Liz Babbitt continues to update the Public  Library Closures Google Docs for both libraries and the public.
    Links to the documents:
    For Patrons
    For Librarians
    Changes and updates can be submitted through the LibWizard form
  • Liz has been meeting with other State Data Coordinators and IMLS about extending the deadlines for submitting FY2020 data by libraries. There is also discussion about the definitions of some of the programming questions and possibly adding a few snapshot questions that will help libraries capture some additional data due to ​this year’s unusual situation.  More to come on this.

Statewide digital library – libraries.state.ma.us
Contact: Kate Butler (website issues)
Matt Perry (content additions)
MBLC staff have been updating our public portal, libraries.state.ma.us,  with free resources both from libraries and from other outside groups.  We’re calling it: We’re in this together digital library. The entire state has been given access to TumbleBooks collections for free until August 31, 2020, and EBSCO has also granted free access to some of their eBooks until June 30, 2020: EBSCO and Tumblebooks.  Always free statewide resources are also included.  This one-stop place makes it easy for residents to find library resources and other free resources.
Please email Matt if you have content you’d like us to add.

MSLA’s new website the Virtual School Librarian highlights the statewide databases and other statewide resources from BPL in addition to connecting users with a school librarian.

Summer/Bruins
Contact: Celeste Bruno
Rachel Masse
Matt Perry (materials and orders)
MBLC Staff has worked with our partners the Massachusetts Library System, the Boston Bruins and First Lady of the Commonwealth Lauren Baker to create a simple and fun Summer Reading Challenge that may help kids and families stay connected to public libraries over the summer as typical summer programs may not be possible. MBLC Staff will email further information about the challenge later this week.
While it remains unclear when Blades visits can happen, the MBLC will still conduct the drawing for Bruins prizes in May.

Trustees and Friends
Contact: Maura Deedy
Rob Favini
Trustee Orientations
are moving to a virtual format. Stay tuned for more information. In the meantime don’t forget to take advantage of the resources available to trustees on the MBLC website: https://mblc.state.ma.us/for/trustees.php . Here you will find links to the MBLC Trustee Resource Guide and the Library Trustee Handbook.
Maura has also put together a list of Open Meeting Law directives about remote participation and resources http://guides.mblc.state.ma.us/c.php?g=43533&p=7408550

2020 Census
Contact: Maura Deedy
April 1 was Census Day: ten minutes for ten questions to help shape the next ten years. Here’s how to get started: https://my2020census.gov/

The official census tracking map tracks self-response rates from around the country.
Resources are available to help you get the word out.
MBLC LibGuide: https://guides.mblc.state.ma.us/census

Libraries without walls

When I signed up to write this column a few months ago, I intended to share a few of the online services offered by our local libraries. Little did I know that I would write it at a time when many librarians are busily fostering virtual libraries on their Facebook pages and websites. In recent days, our brick and mortar libraries have closed. Digital offerings have suddenly become the foundation on which our libraries temporarily rest.

Read more from the Greenfield Recorder

Don’t get bored: Seven things for North Andoverites to try online via Stevens Memorial Library

There’s a national and state emergency. You’re stuck at home. Maybe you have kids who need activities to keep them busy. Why not try the library? You can’t go to the library physically, but the Stevens Memorial Library in North Andover offers enough reading and other activities to carry you and your family through the coronavirus crisis and beyond.

Read more from Wicked Local North Andover

Worcester Public Library launches #HeartWorcester campaign to unite community

When the Worcester Public Library found out it would be closing in order to help prevent the spread of the coronavirus, employees began thinking of a way to connect community members without physically gathering together. The #HeartWorcester campaign was then born.

Read more from Mass Live

MBLC Service Update 4-1-2020

MBLC Service Update
April 1, 2020

As we work together to get through the current reality, the MBLC will provide regular updates on MBLC services and other statewide issues.  Please let us know if there’s info you’d like us to cover—we’ll include it if we are able. Stay well.

State Budget
Director Lonergan has been in touch with leaders of the Library Legislative Caucus. The Governor released his budget recommendation in January. However, it is uncertain whether the House and the Senate will be able to adhere to the normal budget schedule. House Ways and Means typically releases their budget in April and Senate Ways and Means releases theirs in May. The next fiscal year begins on July 1, 2020.

The legislature remains active and have passed or are considering several bills addressing the current crisis. Passed bills include moving the tax filing deadline to July 15 and allowing municipalities to delay municipal elections.

Federal Budget
The Institute of Museum and Library Services (IMLS) announced that the President has signed the CARES Act, which designates $50 million in coronavirus response funding for IMLS. Following passage in the House of Representatives, both chambers of Congress approved of the Coronavirus Aid, Relief, and Economic Security (CARES) Act, a $2 trillion response to the growing pandemic. The IMLS press release has more information. The MBLC anticipates further guidance on how much funding Massachusetts will receive and how these funds may be used.

MBLC Monthly Board Meetings
Contact: Rachel Masse
The MBLC held an emergency board meeting, via conference call, on March 19, 2020. The Board is holding its April 2, 2020 meeting via Zoom and will continue to address board business in this way until in-person meetings are again possible. Board meetings are the first Thursday of every month.

Construction-The Massachusetts Public Library Construction Program (MPLCP)
Contact:  Lauren Stara
Andrea Bunker

  • There has been no further movement on the bond bill, H4154; now H4039,  that contains funding for the Massachusetts Public Library Construction (MPLCP) program.
  • The requirement for monthly reporting is suspended. MBLC staff will keep you posted as to when reporting will resume and what will be required.
  • For active construction sites
    Governor Baker’s new guidance for all public construction projects statewide requires adherence to the “safety stand down” guidelines provided to the construction industry last week. This temporary order requires a halt to public construction projects (effective 3/27/2020), and applies to all projects managed or sponsored by the state or a state agency, including the library construction projects funded through the Massachusetts Public Library Construction Program (MPLCP), while contractors review site-specific issues, develop mitigation strategies and communicate to workers about new state guidelines for construction work during the coronavirus pandemic.

Those new state rules require, among other things, all workers to self-certify before each shift that they are not sick and that certain construction workers have their temperatures taken daily. Also last week, the Governor’s chief legal counsel sent a letter (https://www.mass.gov/doc/march-25-2020-construction-guidance/download) to city and town executives with the new guidance and instructions that all construction projects should continue operations during the Governor’s state of emergency but with social distancing measures incorporated. The guidance imposes a zero tolerance policy at work sites. If a worker is sick, they are to remain home. If a worker begins to feel sick on the job, they are to go home. And if a supervisor sees a worker who appears sick, they are to send the worker home.

Please keep us updated as you are implementing the guidelines required in the Governor’s directives and let us know of difficulties or challenges you face in the implementation of those guidelines.

Contracts/Business Office
Contact: Tracey Dimant
The MBLC business office sent out the second State Aid payments last week and continues to process contracts, funding requests from affiliates, and invoices from vendors, as well as handling daily operations.

LSTA (Federal funding from the Institute of Museum and Library Services)
Contact: Lyndsay Forbes
Shelley Quezada
Rob Favini
Official statement regarding the current direct grant round

  • The LSTA team is working with libraries as they get ready to submit proposals that are due April 7 , 2020
  • LSTA staff are working with libraries finishing their current grants to rework their schedules due to COVID-19 disruptions.
  • There is a new LSTA-funded opportunity: Scholarships to attend the ARSL small libraries conference in November. Learn more
  • Shelley has been working with the Commission for the Deaf and Hard of Hearing and sent a announcement out on all regions, pubdir etc to request help in getting out information about serving this community—librarians were very responsive (no surprise, there!).
  • Shelley is also been trying to keep up with what’s happening in prisons. Prison librarians are not going into the jails as it is a safety issue for them.

Networks
Contact: Paul Kissman
Kate Butler
MBLC convened a meeting with automated resource sharing network administrators and MLS last week to share current practices and planning around the pandemic.  Networks discussed eBook and audio content handling and purchasing, requesting and borrowing parameters, such as changes in overdues, patron notifications, amnesty periods, and how patron-placed holds are affected.  In particular networks discussed possible plans for managing the backlog of materials when libraries begin to reopen to the public and the statewide delivery system comes back online.

Preservation and Disaster Recovery
Contact: Evan Knight
MBLC Preservation Specialist Evan Knight, in collaboration with COSTEP MA board members and subscribers (“Coordinated Statewide Emergency Preparedness in Massachusetts”), has developed guidelines for response from the perspective of collections preservation. The page, “Public Health Emergencies: COVID-19,” was published March 13, and recently updated March 26 to reflect the dynamic situation. Two national organizations have recently cited the page for wider distribution: the Association for Library Collections and Technical Services, a division of the American Library Association, at “Handling Library Materials and Collections During a Pandemic,” and the American Institute for Conservation, at “Collections Care Amid COVID-19.” Thanks to Evan on this resource, which will be continuously updated, and please feel free to reach out to him with questions and concerns regarding your collections.
Evan also shares this valuable webinar from IMLS and the CDC: Mitigating COVID-19 When Managing Paper-Based, Circulating, and Other Types of Collections.
The webinar recording can be accessed here.

If you have follow-up questions for the CDC, you may submit them to imlsinfo@imls.gov.

The materials and links mentioned in the webinar have been added to the IMLS coronavirus page under “Official Government Information and Resources.”

Promotion
Contact: Celeste Bruno
Matthew Perry
Staff are using MBLC social media channels to connect users and librarians to digital resources.
The team has also created promotional posts for libraries to use on their social media channels:
Digital Library social media posts
New databases social media posts
Database promotion
The MBLC has developed database promotion for social media that takes users directly into the databases and gives the local library the usage statistic:
Databases Dogs
Databases Wellness
Databases Kids
Databases: Home Improvement
Databases Healthy Aging

State Aid To Public Libraries
Contact: Liz. Babbit
Uechi Ng
Mary Rose Quinn

Changes and updates can be submitted through our LibWizard form: https://mblc.libwizard.com/f/covid-19

Statewide digital library – libraries.state.ma.us
Contact: Kate Butler (website issues)
Matt Perry (content additions)
MBLC staff have been working to increase ease of access to digital resources. The consumer portal libraries.state.ma.us has been updated and expanded to include free-for-now resources as well as unique opportunities from authors, illustrators and educators. The resources can be seen at https://libraries.state.ma.us/pages/free-resources  Always free statewide resources are also included.  This one-stop place makes it easy for residents to find library resources and other free resources.

Summer/Bruins
Contact: Celeste Bruno
Rachel Masse
Matt Perry (materials and orders)
Staff has been in touch with our partners at the Boston Bruins. Many Bruins staff have been furloughed, including the staffer who works with us on the summer program. Right now , it is unclear whether Blades visits will occur this summer. Bruins summer materials have all been developed but the MBLC is holding off on orders for now. MBLC staff is working to confirm if the new for 2020 First Lady and Blades Summer Reading Challenge can still move forward. Staff has taken orders for the national CSLP poster but getting them out to the libraries is an issue due to closures.

Trustees and Friends
Contact: Maura Deedy
Rob Favini
Our Spring schedule of Trustee Orientations is currently paused in compliance with Governor Baker’s social distancing protocols. We will resume trustee orientations as soon as we can.
But in the meantime remember that Maura and Rob are available to answer any questions that you have regarding new trustee onboarding, best practices, or the latest MBLC information regarding library services during the COVID-19 pandemic.

2020 Census
Contact: Maura Deedy
Maura’s reminder: being home is the perfect time to take the census online or by telephone.

New resources that can help you get the word out: https://2020census.gov/en/how-to-help.html?utm_campaign=20200330msc20s1ccallrs&utm_medium=email&utm_source=govdelivery

MBLC LibGuide: https://guides.mblc.state.ma.us/census

Covid-19’s Impact on Libraries Goes Beyond Books

For Jennifer Pearson, the choice was difficult but clear: Shut down the library, or people could die.

“My library was filled with older people,” Pearson says. “I just wanted to go out and scream, ‘Go home. What are you doing here?’ I knew that if we didn’t make that move to close the building, they would never stop coming. We were, at that point, doing more harm than good.”

Read more from Wired Magazine

Take virtual tours of Boston-area cultural institutions from home

Residents of the Boston area are spending a lot more time at home due to the novel coronavirus pandemic that has led to not only limits on how many people can gather at one time and where but to the closure of myriad cultural institutions

But many of these same institutions—museums, parks, performing arts centers, libraries, and more—offer virtual peeks into their exhibits, collections, and other offerings. Some even have snazzy videos that really take your inside. And all of this from the (relative) comfort of your own home.

Read More from Curbed Boston

Kid Lit Authors Step Up To Help Educators, Students, and Parents

As educators, parents, and students enter this unknown territory of school closures and remote learning, kid lit authors and illustrators have been stepping up to help. Many are parents themselves and juggling the same school/work balance amid the stress and uncertainty.

“Gina and I are transitioning to homeschooling,” tweeted Jarrett J. Krosoczka, creator of the graphic novel Hey Kiddo among other titles. “We need to keep the kids on a schedule, and we are imagining we are far from alone. We want to help. Every weekday at 2pm ET for at least the next few weeks, I’ll host free webcasts for you and your kiddos. http://youtube.com/studiojjk

Read More from the School Library Journal

Self-quarantined and looking for something to do? Take the census, state says

Hundreds are self-quarantining in Massachusetts. Colleges are sending students home. Social interaction is edging toward taboo.

That’s not the ideal environment to conduct a nationwide head count. So with the launch of the 2020 Census on Thursday, Secretary of State William F. Galvin made a plea to Massachusetts’s estimated 6.9 million residents to not only ensure they’re counted, but to do it online.

“I now see this is as a lifeline, as it were, given the circumstances we’re now under,” Galvin said Thursday of the option to respond to the 2020 Census electronically, though the old-fashioned avenues — by phone, by mail, or to a census taker face-to-face — all remain.

Read More from the Boston Globe