By Ally Dowds, MBLC Consultant to Special Populations
Libraries serve as vital community hubs and value their institutions as welcoming spaces that take proactive steps to protect patron rights and intellectual freedoms. Current federal immigration enforcement activities throughout Massachusetts and the broader United States have left library staff and stakeholders grappling with how best to support vulnerable community members and remain committed to missions rooted in diverse and inclusive practices. Below are suggested pathways to support staff and sustain our place as trusted institutions for all patrons.
Clear policies and procedures
As both a community and very public space, libraries may develop institutional procedures to feel better prepared to respond to ICE inquiries. This could include designating points of contact, outlining clear communication channels, or facilitating regular staff workshops on bystander training, patron privacy or emergency response to reduce uncertainty and support effective response. One place to start is to review the MA Library System’s collection of policy samples.
Ultimately, librarians cannot dispense legal advice, but we can provide access to information, and this includes material related to an individual’s constitutional and statutory rights. Review the rights and legal framework for ICE stops, arrests, and inquiries found within Know Your Rights guidance from the Office of the Massachusetts Attorney General or refer patrons to local resources on Boston Public Library’s expansive Legal Services Referral list.
Lastly, check to see if your city or town has developed its own laws around federal civil immigration enforcement. The Massachusetts Municipal Association has shared this official statement signed by leaders from 13 cities and one town on ICE activities in their communities.
Know Your Rights and Theirs
A good place to start is ALA’s How to Respond to Law Enforcement Requests for Library Records and User Information. This comprehensive guide on patron privacy may help you prepare for and respond to requests from law enforcement while upholding First and Fourth Amendment freedoms, professional ethics and state laws. If legal advice or expert opinion is needed, please do consult with the library’s local municipal attorney as they often have the final say on town legal matters.
A good place to start is ALA’s How to Respond to Law Enforcement Requests for Library Records and User Information. This comprehensive guide on patron privacy may help you prepare for and respond to requests from law enforcement while upholding First and Fourth Amendment freedoms, professional ethics and state laws. If legal advice or expert opinion is needed, please do consult with the library’s local municipal attorney as they often have the final say on town legal matters.
Sometimes all we can be in the moment is a good bystander. Someone to bear witness, relay information, or make a phone call. Page 3 of the Attorney General’s Know Your Rights guidance outlines these rights. Read it. Decide how and if this fits into your role, and remember, “Bystanders are not required to answer questions about their own immigration status or the status of another person.”
Post-event staff support
If your staff, your patrons, or your colleagues experience immigration enforcement in your library space, it is important to address and assess the impact this experience has on the individual or group. Review procedures, be an ally, provide staff training, host listening sessions, or connect employees and colleagues to Employee Assistance Program services.
Community engagement and education
Why should libraries concern themselves with immigration enforcement? Look to your library mission, which often encourages a library to be the mirrors and windows to the community it serves. Some of the basic ethical underpinnings of libraries is to offer free, nonjudgemental spaces for people to access lifelines to information. Libraries do this regardless of immigration status.
Collaborate with partners like the MIRA Coalition to support immigrant communities on topics like bystander training, Family Preparedness, or legal clinics. Engage with local resources to ensure you are providing safe and accurate information to your patrons and staff. Display informational flyers in multiple languages that highlight immigration hotlines, Know Your Rights basics, or Citizenship Assistance and empower patrons through informational access.
And finally, continue to build trust through collections that showcase diverse voices, programs that bridge the differences of our languages, and staff that welcome all through your doors.