Tag: massachusetts libraries

MBLC Service Update – May 28, 2025

MBLC Service Update – May 2025Download

🕙 MBLC Monthly Board Meeting on June 5th (Remote)

Contact: Rachel Masse

The regular monthly board meeting of the Massachusetts Board of Library Commissioners is scheduled for 10AM on Thursday, June 5th, 2025.  This meeting is fully remote. 

📰 MBLC Maintains some Databases, Support for eBooks, and ComCat 

Contact: Celeste Bruno 

At the annual Massachusetts Library Association conference, MBLC Director Maureen Amyot addressed the impact of ongoing federal uncertainty caused by the executive order and spoke about the MBLC’s efforts to preserve as many federally funded statewide services as possible. Director Amyot announced the FY2026 plan for statewide research databases, the statewide eBook program, and the Commonwealth Catalog. To read more about FY2026 databases, visit the MBLC website. 

📰 Libraries Level Funded in Proposed Senate Budget 

Contact: Rob Favini 

The Senate Ways and Means released its proposed $61.3 billion state budget with $52,432,341 in funding to support libraries. As with both the Governor and House budgets, the Senate level funded across all budget lines for the Massachusetts Board of Library Commissioners (MBLC). The full Senate Ways and Means, House, and Governor’s budgets for libraries are available on the MBLC website. More information about funding priorities for public libraries in the proposed senate budget is available at the MBLC website as well. 

📰 Sharon Celebrates New Library with Ribbon Cutting 

Contact: June Thammasnong 

On Monday, May 19, enthusiastic Sharon residents and public officials gathered at Sharon Public Library to celebrate the opening of the new library with a ribbon-cutting ceremony. The construction project was partially funded with a $7.5 million grant through the Massachusetts Public Library Construction Program (MPLCP) from the Massachusetts Board of Library Commissioners (MBLC).  To read more about Sharon’s new library, visit the MBLC website. 

🗓️ State Aid Season Begins 

Contact: Cate Merlin, Jen Inglis 

State Aid ARIS & Financial Report season are upon us! The FY26 ARIS survey will open on July 1st and close on Friday, August 15th, and the FY26 Financial Report will open on August 4th and close on Friday, October 3rd. We are offering six ARIS trainings this month and into early July, and please don’t hesitate to reach out to the State Aid team if you have any questions or concerns. More information and dates can be found at at the MBLC website. 

ℹ️ Database Library Community Information (Online) 

Contact: Maureen Amyot 

Thursday, May 29 at 2PM – Registration & Zoom Link 

Friday, May 30 at 9AM – Registration & Zoom Link 

On Tuesday, May 20, the “State of the State” presented by MBLC Director Maureen Amyot at the Massachusetts Library Association conference included announcement about statewide services that have been impacted by the uncertainty caused by Executive Order 14238. These services include statewide databases, the Commonwealth Catalog, and the statewide Library eBooks and Audiobooks (LEA) program powered by Libby. For those unable to attend MLA, please register for an information session. 

🗨️ Preservation Office Hours (Online)  

Contact: Jess Colati  

Tuesday, June 3 at 10AM – More Info & Zoom Link  

Tuesday, June 17 at 2PM – More Info & Zoom Link 

Open to all interested in ensuring safe and stable storage and improving collection management for your library or organization’s preservation projects.  Connect with the MBLC’s Preservation Specialist, Jess Colati and colleagues around the Commonwealth that work to advance the protection of cultural collections during monthly office hours.  Sessions and chats are not recorded or saved.  

📅 Unlocking MassHealth: What You Need to Know to Help Your Patrons (Online) 

Contact: Ally Dowds 

Tuesday, June 3 at 2PM – Registration & More Information 

Join Community Engagement and Education staff for an informative webinar designed to help Massachusetts residents, caregivers, and service providers better understand MassHealth—the state’s Medicaid and CHIP program. Whether you’re applying for the first time, assisting someone else, or just want to stay informed about recent updates, this session will give you the tools and resources you need to increase understanding and access for your library community. This session will be recorded and registration is required. 

🤝 Library Trustee Orientation (Online) 

Contact: Al Hayden 

Wednesday, June 4 at 7PM – More Information & Zoom Link 

Wednesday, June 11 at 7PM – More Information & Zoom Link 

Wednesday, June 18 at 7PM – More Information & Zoom Link 

Wednesday, June 25 at 7PM – More Information & Zoom Link 

Libraries need active and engaged trustees now more than ever. If you are a new trustee hoping to learn more about your role or a more seasoned trustee looking for a deeper understanding of the basics, you are invited to the MBLC’s Library Trustee Orientation. This is a 4-session course where you will learn more about your role and responsibilities as a Library Trustee. Registration is required. 

🤝 Library Advisory Office Hours (Online) 

Contact: Al Hayden 

Monday, June 9 at 9AM – More Information & Zoom Link 

Monday, June 23 at 2PM – More Information & Zoom Link 

Open to all Directors, Trustees, Library Friends, and Foundation Members. They are designed to be an open-ended, safe space for questions and interaction among participants. Sessions will NOT be recorded, and chats will NOT be saved. Registration is not required; stop by anytime during the hour!  

🖥️ Librarianing for Social Flourishing (Online) 

Contact: Jack Martin (MLS) 

Friday, June 13 at 2PM – More Information & Registration 

Please join us on Friday, June 13th from 2-3:30pm for the interactive webinar “A Library is Not a Computer: Librarianing for Social Flourishing,” led by Dr. Margo Gustina. In this 90-minute interactive webinar, Dr. Gustina will introduce how librarians build neighborhood pathways toward wellbeing based in years of continuous community-based research. This event is co-sponsored by Simmons University School of Library and Information Science, the Massachusetts Library System (MLS) and the Massachusetts Board of Library Commissioners (MBLC). 

📈 Census Bureau Data 101: Resources and Services (Online) 

Contact: Al Hayden 

Tuesday, June 17 at 2PM – More Information & Zoom Link 

In this workshop you will learn about U.S. Census Bureau’s surveys and data resources available to help you understand, access, and use Census Bureau data, which can be helpful to libraries for community research and outreach, program planning, and resource allocation.  We will take a tour of the Census Bureau’s website and highlight areas that may be most useful to library staff and patrons and provide a demonstration on how to quickly pull up your community’s data profile. Registration is required. 

💻 Introduction to the Statewide Patron Portal (Online) 

Contact: Jaccavrie McNeely 

Wednesday, June 18 at 11AM – Registration & Zoom Link 

Wednesday, June 18 at 2PM – Registration & Zoom Link 

Join us on June 18th for an introduction to the Statewide Patron Portal at libraries.state.ma.us!  This walkthrough and information session will introduce our revamped site, including the Library of Things search and the statewide events calendar.  We’ll also discuss tagging events and updating your library’s information.  Register for the 11am morning session or the 2pm afternoon session. 

🖥️ ARIS Workshops (Online)  

Contact: Cate Merlin, Jen Inglis 

Wednesday, June 11at 1PM – More Information & Zoom Link 

Friday, June 13 at 10AM – More Information & Zoom Link 

Monday, June 16 at 1PM – More Information & Zoom Link 

Wednesday, June 18 at 10AM – More Information & Zoom Link 

Tuesday, June 24th at 10AM – More Information & Zoom Link 

Wednesday, July 9 at 10AM – More Information & Zoom Link 

‘Tis the season for ARIS (Annual Report Information & Statistics) trainings! Review the Annual Survey and learn about the new questions that will appear. Workshop information (meeting ID, etc.) will be emailed to registered participants as the date of the session approaches. Registration is required. 

💬 State Aid Office Hours (Online)  

Contact: Cate Merlin  

Wednesday, May 28 at 2PM – More Information & Zoom Link 

Wednesday, June 11 at 9AM – More Information & Zoom Link  

Wednesday, June 25 at 2PM – More Information & Zoom Link  

Join Cate Merlin, Head of State Programs, and your fellow Library Directors, Trustees, and others seeking advice and answers as we embark upon the FY2026 budget season. Make sure your next budget, materials spending, and hours open fully meet State Aid requirements, and share ideas for budget strategies with others- registration is not required, and session and chats will not be recorded or saved.  

📅 Supporting Library Patrons with Re-Employment Needs—An Overview by MassHire (Online) 

Contact: Ally Dowds 

Thursday, June 26 at 10AM – Registration & More Information 

Join this informative session designed to equip library staff with tools, resources, and knowledge to support patrons navigating unemployment, layoffs, and re-employment opportunities. There are over 25 MassHire Career Centers across that state and a Rapid Response Team that provides early intervention re-employment services to employees affected by layoffs and closings. 

💻 Introduction to Web Accessibility (Online) 

Contact: Jaccavrie McNeely, Kate Butler 

Thursday, July 10 at 2PM – More Information & Registration Registration is full, but a waiting list is available.  

Join us for the first webinar in a new series discussing digital accessibility topics and building tech skills to support your website’s accessibility. We’ll discuss the Department of Justice ADA Title II ruling and how it affects libraries as well as some accessibility basics to get you started. 

Have specific questions?  Accessibility office hours will be starting this summer, schedule TBA! 

🕙 MBLC Monthly Board Meeting on July 10th (Hybrid)

Contact: Rachel Masse 

The regular monthly board meeting of the Massachusetts Board of Library Commissioners is scheduled for 10AM on Thursday, July 10th, 2025.  Location: TBD. 

🏒 Bruins Summer Reading Materials coming your way 

Contact: June Thammasnong 

Thank you for submitting your orders for Bruins summer reading materials featuring Jeremy Swayman! Expected time for delivery to your library is about 2 weeks from now.  All materials are available to print and download at the MBLC Awarehouse as well, please be in touch with any questions! 

Meeting Room Use Agreements

Last week I discussed meeting room policies and many of the possible considerations you might want to undertake if your library offers meeting room space to the public. What should be kept in mind, however, is that, unlike with a library program, you have little control over the content of the meeting beyond what is outlined in your policy. Because of this, it can be extremely helpful to have something in writing that the patron/group that is booking the room fully understands their responsibilities to the library in order to use that room. A meeting room use agreement can serve this purpose. It can also provide a record that a user has fully read and agreed to abide by your policy and gives you the opportunity to request more information or review any expectations that may have been overlooked, usually in the form of missed or partially answered question(s) on the agreement form. If you decide to have a meeting room agreement as part of the process for reserving and using a room in your library, here are some things you may want to consider:  

Policies are generally at their best when they encourage accountability on both the patron’s side and the library’s side.

Format

If you decide to require patrons who want to use your meeting room to fill out an agreement form, you’ll first want to decide what format you prefer for the agreement: digitally, in writing and/or in person. Online forms have the benefit of requiring answers to all the questions you consider to be most important, including a question that requires the requester to acknowledge that they have read your policy in full and agree to abide by it. The downside to a digital form is you won’t get a “wet” signature, so you may want to check with your town counsel as to whether requiring a statement such as “by writing my name below I agree on behalf of myself and my organization…” counts as a binding agreement. You will also want to consider those who have limited or no digital access and make sure you have printed copies of any digital form available for patrons to use as a substitute. Asking for something in writing means there will be a legal “wet” signature, but there is less oversight, and you may need to go back and forth with the applicant to cover any important questions that they missed, which can be time-consuming. This can be rectified by requiring the applicant to sign in person, but that can be a barrier to access if the person needing to fill out the agreement has trouble physically coming to the library. For many libraries, a digital agreement offers the best combination of access and accountability, but you’ll want to ensure that you’ve considered your options and decide on the one that best suits your needs and those of your community.  

Sponsors & Contacts

Many libraries ask that any group using the room either be based in the community the library serves or have a community member as a sponsor. One of the benefits to this requirement is the library is able to ensure that they are, again, being good steward of tax dollars. By offering the room for community use, particularly if the room is offered free of charge* you are ensuring that the benefit of room use is staying within your library’s community. If this is a requirement you outline in your policy, you may want to ensure that your agreement not only has the information for the community member sponsoring the group, but also the primary contact information for the person running the meeting. In many instances, these may be the same person, but in the event the sponsor does not plan on attending, you will need contact information for a person responsible for the meeting in the event the library closes unexpectedly (inclement weather, power outages, etc.), the room is needed for in-library use, or other unexpected circumstances that make the room unavailable at any previously agreed-upon date and time.  

Defining expiration

I mentioned in my last post that many libraries restrict the number of times a group or organization can use the library’s meeting room over the course of a year, to allow for more equitable access to the entire community. If this is something you are going require of the group, you’ll likely want to have a way to keep groups accountable to this and to other limitations that may appear in your policy. You’ll also want to allow yourself a bit of flexibility to update your meeting room policy as necessary, which means notifying anyone who has agreed to your policy that the terms have changed. In addition to keeping records of this (another benefit to using a digital form that will drop all the information into a spreadsheet), you may want to consider a time limit on the agreement itself. In other words, you may want to request that anyone requesting the use of your meeting room will need to sign a new agreement every year (or two, etc.). You can do this on a rolling basis (i.e. the agreement is “good” for 12 months after it has been signed, submitted and approved) which will give the requester the most time to take advantage of the room, but it will require you to check every month to see whose agreement may be expiring. Or you may want to consider a hard deadline for a new agreement. The requester may only get a couple of months’ “use” out of the room before they need to sign a new agreement, but you’ll only have one month when you’ll need to contact those whose agreement is expiring. 

If you decide to follow the hard-deadline route, you’ll want to make a couple of things clear to minimize confusion when someone uses the room. You’ll want to decide on a date that is effective every year (or whatever time span you decide works best for you) and follow through when that date rolls around. For some, a calendar year may work best, meaning groups or individuals wanting to use the room will have to sign a new agreement every January 1st. For some libraries it may make sense for a fiscal year date (new agreement every July 1st). Whatever date you decide, make sure that date is clearly communicated in your policy, in any preamble you have to your agreement form and that you also clearly state that the agreement on file must be current in order for rooms to be booked.  

Responding

If you are going to commit to holding people accountable for the use of the meeting room and following the policy that you’ve outlined, it’s only fair for you to be accountable in the timeliness of responding to their request. If you are using an agreement, prior to permitting any meeting room use, it will be helpful to the requester to give a minimum time frame for submitting the agreement. Do your best to accommodate the requesting person/organization, but make sure you give a minimum timeline that is also realistic for you to consistently complete or even ahead of the deadline. For example, you may want someone submitting an agreement no fewer than 14 days** in advance of their event. To communicate that you take their submission and your accountability seriously, you may want to consider indicating a response timeline; for example, “After submission, requesters can expect a response within 5 days.” If this is something you choose to do, you’ll want to make sure this is a timeline that, even under strenuous circumstances, is achievable for you. If you are usually able to get back to someone with approval or a request for more information in a day or two, it’s perfectly OK to build a buffer of an extra couple of days into your response timeline for those times when staffing is tight, reporting deadlines are looming, or unexpected circumstances pop up.  

Speaking of tight staffing conditions, I recommend choosing someone to take care of keeping track of meeting room agreements and booking meeting rooms should you be unable to attend to request for any period of time (vacation, sick leave, conferences, etc.). For Directors, this is usually an Assistant Director or Head of Reference or similar position. If your library has limited staffing to begin with and you perhaps are only open a few days a week, you may want to consider having a chain-of-command type of responsibility matrix with 2 or 3 people who will be able to take over if you and your designated backup be unable to attend to responses for a period of time.  

Policies are generally at their best when they encourage accountability on both the patron’s side and the library’s side. This way, all expectations are clearly laid out and each party involved knows what to expect from the other. This is particularly important with meeting room policies and any accompanying agreements you may use. Unlike a library-run program or general behavioral policies, libraries rarely have sufficient staffing to check in when an outside group is using the meeting room. In the best of circumstances, expectations have not only been clearly laid out but have also been fully met. Should that not happen and, for example, the meeting room’s condition after it’s been used doesn’t meet your expectations or you receive patron complaints, you are likely to find out after the meeting has ended, sometimes not until a day or more after the event. Ensuring that you have someone who is responsible for following through on the policy and knowing that the person (be they a sponsor or the person running the meeting) was fully apprised of your policy (and therefore, your expectations) before that meeting took place, eases the burden on your staff to monitor the meeting and give you recourse and a contact person to review the expectations and what was or was not met.  

*Many libraries provide the use of their meeting rooms free of charge to the community. There are others who offer use of the meeting room for a nominal charge. Reasons and conditions under which a library will charge for meeting room use vary, but make sure your Trustees review their bylaws and any documentation surrounding any trusts that may have established the library before considering a charge for any kind of room use.  

** Providing a number of days tends to be a clearer way to express deadlines. If you were to request a minimum timeline of 2 weeks, for example, it leaves room for possible confusion: did you mean from the day the agreement was submitted (which could be any day of the week)? Did you mean from beginning of the week it was submitted? What do you consider the beginning of the week: Sunday or Monday? If your library isn’t open daily, you may want to clarify “business days” or “calendar days” to ensure your expectations are clear to the person submitting the agreement.  

MBLC May 9 Update

Dear Colleagues,

Yesterday, President Trump fired Carla Hayden, the Librarian of Congress who has been a champion of intellectual freedom. Hearing this news early today was both upsetting and infuriating. My colleague Karen Mellor, the Chief of Library Services at the Rhode Island Office of Library and Information Services framed the situation eloquently when she said, “The country is poorer now for the irrational removal of a respected and thoughtful leader of one of our nation’s leading institutions.” Dr. Hayden was the first woman and first African American Librarian of Congress. She was appointed by President Obama and confirmed by Congress in 2016, and served under the Obama, Trump, Biden, and Trump’s current administrations. Her entire career has been focused on equity in library services, patron privacy, outreach, and building diversity within the library workforce.

Dr. Hayden’s abrupt termination is a stark reminder that our freedom, including our freedom to read, is being challenged across the country. Hereat home we need to continue efforts to pass legislation that protects that right — and protects the librarians who work to ensure that all voices are part of library collections.

We received notice this week that a federal judge has granted a preliminary injunction halting the further dismantling of the Institute of Museum and Library Services (IMLS)  that began on March 14 when President Trump signed Executive Order 14238 eliminating IMLS to “to the maximum extent consistent with applicable law.”   The preliminary injunction comes as part of the lawsuit filed by attorneys general in 21 states, including Massachusetts.  This is separate from the lawsuit filed by the American Library Association and the American Federation of State, County and Municipal Employees (AFSCME) which as I reported out in last week’s update, was granted a temporary restraining order to block the dismantling of IMLS.

These are solid wins. In the long game they may move us closer to a return to reliable federal funding for libraries. But right now, the MBLC is facing difficult decisions that are based on what we do know: federal uncertainty persists. We cannot sign contracts or move ahead with services for FY2026 based on what we hope will happen with federal funding.

We’ve been asked if there’s a possibility that the flow of federal funding will return for FY2026. There’s always that possibility.  And should the funding requirements align with the values we’ve held since our founding in 1890, we’ll gladly accept them and put them to work serving the people of the Commonwealth.

Please continue to reach out with questions. We appreciate your support.

Sincerely,

Maureen Amyot

Director

Massachusetts Board of Library Commissioners

MBLC May 2 Update

Dear Colleagues,

I’m glad to be able to start this update with some good news. Last night, the U.S. District Court for the District of Columbia granted a temporary restraining order to block the dismantling of the Institute of Museum and Library Services (IMLS) that resulted from President Trump’s Executive Order 14238. We’re working to determine how this will impact our ability to access IMLS funds.

In the meantime, with FY2026 rapidly approaching, the MBLC continues to navigate and plan for staff and services in a rapidly changing environment. Some states have received IMLS reimbursements (including us—more information below) and there are reports that funds for FY2026 are coming. On the surface these sound like positive developments. However, with little to no staff at IMLS (the majority of IMLS employees were placed on a 90 day leave at the end of March) and what appear to be new requirements to receive funding, questions remain about IMLS as a reliable source of funding.

Some quick background:  Prior to President Trump’s Executive Order, IMLS required the MBLC to submit a five-year plan that sets broad strategic direction for the use of federal funds, and after five years there is an evaluation. Plans and evaluations are on the MBLC website.

Now, compliance with other executive orders filed by President Trump may be part of the process to receive IMLS funding. In late April, the MBLC received the email below from IMLS Acting Director Keith Sonderling asking the MBLC for the following information:

From the Sonderling email:
Pursuant to 20 USC § 9134 and your obligations under the Grant Award Guidance and Statement of Assurances and Certifications, please provide IMLS with the following information:

  1. Whether and how federal taxpayer dollars provided to you under the Grants to States program have been used, or are still being used, to subsidize programs that conflict with government policy as found below:

Executive Order 14151, Ending Radical and Wasteful Government DEI Programs and Preferencing, and

Executive Order 14253, Restoring Truth and Sanity to American History, and

Executive Orders 13899 and 14188, Combating Anti-Semitism and Additional Measures To Combat Anti-Semitism, and

Executive Order 14168, Defending Women From Gender Ideology Extremism and Restoring Biological Truth to the Federal Government, and

Executive Order 14202, Eradicating Anti-Christian Bias, and

Executive Order 14190, Ending Radical Indoctrination in K-12 Schooling, and

  1. How federal taxpayer dollars provided to you under the Grants to States program are being used to facilitate access to resources that cultivate an educated and informed American citizenry, and
  2. How you plan to involve your agencies in the upcoming celebration of the 250th anniversary of the United States of America?

The MBLC is responding with the requested information. That said, the MBLC remains committed to serving everyone—it’s what we have done since 1890 and it’s what we will continue to do.

In terms of reimbursements, as a sort of trial run, the MBLC submitted a small reimbursement to IMLS on April 6. Nearly a month later, we received notice that reimbursement is being processed. Before President Trump’s Executive Order, turnaround time for reimbursements was a few days. This lag time may be indicative of the ongoing challenges of trying to run IMLS with little to no staff.

Both the instability at IMLS and the Sonderling email serve as indicators that at this point, federal funding remains uncertain. This places the MBLC in the position of planning for FY2026 without federal funding. The broad effect of President Trump’s Executive Orders, impacting more than libraries, and creating funding challenges across the state, means that the state budget cannot make up the total loss of the $3.6 million in IMLS funds the MBLC receives.

At yesterday’s MBLC board meeting, I called the situation dire. For example, the state House Ways and Means budget, which level funded all MBLC budget lines, leaves us short in our agency line, 7000-9101. Without the increase of $415,000 to this line as requested in the FY2026 Legislative Agenda, and in spite of cutting absolutely everything possible from that line, the MBLC cannot cover the basic costs for the agency – salaries and the lease on our office space. There isn’t any place else within our budget lines that funding for agency operations can come from.

In terms of MBLC staff, we’re already lean—having gone from a staffing high of 38 in previous years to 23 current staff members. To provide the services required in Massachusetts General Law Chapter 78, we need every single person we currently have on staff. If we cut staff, we will have to cut services, and that would put us out of compliance with state law.

For FY2026, we continue to work on plans and are in constant communication with the Massachusetts Library System (MLS) and vendors as we figure out funding levels that would allow us to continue as many services as possible with the funds we have left.

Our efforts now turn to the Senate which will release its budget proposal this month. It is crucial that progress is made towards the funding requested in the FY2026 Legislative Agenda, especially budget line 7000-9101, Board of Library Commissioners.

Sincerely,

Maureen Amyot

Director, Massachusetts Board of Library Commissioners

MBLC Service Update – April 30, 2025

📄 MBLC Service Update – April 2025 (PDF)Download

🕙 MBLC Monthly Board Meeting on May 1st (Remote)

Contact: Rachel Masse

The regular monthly board meeting of the Massachusetts Board of Library Commissioners is scheduled for 10AM on Thursday, May 1st, 2025.  This meeting is fully remote.

📰 House Ways and Means Level Funds Libraries

Contact: Celeste Bruno

On Wednesday, April 16, 2025, the Massachusetts House of Representatives Ways and Means Committee released their proposal for the FY2026 budget. Except for slight differences in the Massachusetts Board of Library Commissioners’ (MBLC) agency line (7000-9101) and Technology and Resource Sharing (7000-9506), the House proposal funds all MBLC budget lines at FY2025 levels which aligns with the Governor’s budget released in January. The full budget chart is available on the MBLC website. To read more about FY2026 level funding for libraries in Massachusetts, visit the MBLC website.

📰 Melrose Celebrates its New Library

Contact: Celeste Bruno

On April 15, 2025, Melrose residents were joined by state and local officials to celebrate the grand opening of the new Melrose Public Library. “The construction of any library, no matter the size, affirms the principles and freedoms we stand on,” said Commissioner Jessica Vilas Novas from the Massachusetts Board of Library Commissioners (MBLC). The project was partially funded with a $8 million grant through the MBLC’s Massachusetts Public Library Construction Program (MPLCP). To read more about Melrose’s new library, visit the MBLC website.

📰 Federal Uncertainty Causes Cuts 

Contact: Celeste Bruno

In the wake of President Trump’s Executive Order 14238 that targeted the Institute of Museum and Library Services (IMLS) and the notice that the entire IMLS staff was put on administrative leave on March 31, the Massachusetts Board of Library Commissioners (MBLC) announced cuts to library services and grants at its monthly board meeting. To read more about cuts due to federal funding uncertainty, visit the MBLC website.

🏛️ Sharon Public Library Ribbon Cutting Ceremony 

Monday, May 19 at 2P – More Information

A grand opening celebration will be held a tthe new Sharon Public Library at 1 School Street at 2PM on Monday, May 19. The event will include a ribbon cutting ceremony, a tour of the new library, mural unveiling in vesituble and the mural artist will speak in the new Community Room. Parking will be available at the library and at the High Street lot.  To learn more about the Sharon Public Library project, visit the Town of Sharon’s website. 

🗣️ ESOL Roundtable Discussion (Online) 

Contact: Ally Dowds

Wednesday, April 30 at 1PM – Registration & Zoom Link

Connect with literacy coordinators and library staff to exchange ideas, collaborate on projects, and build a supportive community. Whether you’re an experienced educator, a new ESOL coordinator, or a librarian developing services and collections, this roundtable provides a forum to come together for meaningful discussion and resource sharing. Bring your questions, challenges, and successes! 

🗨️ Preservation Office Hours Pop Up (Online)

Contact: Jess Colati

Friday, May 2 at 10AM – More Information & Zoom Link

Open to all interested in ensuring safe and stable storage and improving collection management for your library or organization’s preservation projects.  Connect with the MBLC’s Preservation Specialist, Jess Colati and colleagues around the Commonwealth that work to advance the protection of cultural collections during monthly office hours.  Sessions and chats are not recorded or saved. 

🧊 Libraries as Cooling Centers: Every Library Can Be One! Presented by the Northeast Summit for Climate Adaptation for Library Facilities (Online) 

Contact: Andrea Bono-Bunker

Tuesday, May 6 at 1PM – Registration & More Information

The Northeast Summit on Climate Adaptation for Library Facilities is pleased to announce this last webinar for the 2024-2025 season. The session will begin with a brief overview of what the term cooling center means. You may be surprised to find that your library is one, even if you weren’t using that term! There will also be a keynote speaker, Jared Ulmer, from the Vermont Department of Health and a panel discussion.  This event is part of the Northeast Summit on Climate Adaptation for Library Facilities, a collaboration of the State Libraries from Maine to Maryland. This webinar was planned by the Rhode Island Office of Library & Information Services and the Vermont Department of Libraries. 

🗨️ Preservation Office Hours (Online) 

Contact: Jess Colati

Tuesday, May 6 at 10AM – More Information & Zoom Link

Tuesday, May 20 at 10AM – More Information & Zoom Link

Open to all interested in ensuring safe and stable storage and improving collection management for your library or organization’s preservation projects.  Connect with the MBLC’s Preservation Specialist, Jess Colati and colleagues around the Commonwealth that work to advance the protection of cultural collections during monthly office hours.  Sessions and chats are not recorded or saved. 

📅 Rapid Response Federal Layoff Information Sessions, Presented by the MassHire Rapid Response Team (Online) 

Contact: Ally Dowds

Tuesdays, May 6, 13, 20 & 27 at 12PM – Registration & More Information

MassHire is hosting a series of Federal Layoff Information Sessions to provide statewide, early intervention re-employment services to employees affected by layoffs and closings. Topics covered will include unemployment insurance eligibility, MassHire Career Center services and more.   View or download the flyer to share information about these sessions and to register to attend.  The MBLC will partner with MassHire in the near future to bring these sessions in person across the state. More information to come! 

️➡️ Get to Know Your Government: The Massachusetts Office on Disability (Online) 

Contact: Ally Dowds

Wednesday, May 7 at 2PM – Registration & Zoom Link

Join us for a conversation and Q&A with the Massachusetts Office on Disability (MOD) to learn more about this state agency, the guidance and support it provides to disability-related civil rights and architectural access, and a space to share feedback on how MOD can better serve both library staff and patrons. Registration is required.

🤝 So You Want to Be a Library Trustee? (Online) 

Contact: Al Hayden

Wednesday, May 7 at 7PM – More Information & Zoom Link

Do you want to do more to advocate on behalf of your local public library? Are you considering running to be a Library Trustee? Join us to learn more about what your library does for your community, the role of a Library Trustee, what responsibilities you’ll encounter should you become a successful candidate.  This program is a basic primer designed for people who are considering becoming a Library Trustee in their community, though new Trustees may find valuable information and are welcome to attend as well. 

🖥️ State Aid Waiver Overview (Online)  

Contact: Cate Merlin

Thursday, May 8 at 2PM – More Information & Zoom Link

As the FY26 budget cycle continues, learn about the process (and paperwork) required to apply for a waiver of the MAR, so you and your municipalities can be prepared. 


🤝 Library Advisory Office Hours (Online) 

Contact: Al Hayden

Monday, May 12 at 9AM – More Information & Zoom Link

Monday, May 26 at 2PM – More Information & Zoom Link

Open to all Directors, Trustees, Library Friends, and Foundation Members. They are designed to be an open-ended, safe space for questions and interaction among participants. Sessions will NOT be recorded, and chats will NOT be saved. Registration is not required; stop by anytime during the hour!  

📈 Census Data for Libraries – Data on a Deadline (Online)

Contact: Al Hayden

Tuesday, May 13 at 2PM – More Information & Zoom Link

In this session we will explore census.gov and learn where to find and how to use a variety of data access tools that can quickly provide a snapshot of your community or state. Through short live demos you will gain insights about tools and resources such as QuickFacts, data.census.gov, Narrative Profiles, OnTheMap, Interactive Maps and more.  Attendance at the previous two sessions is not required to join this session. All registrants will receive a Zoom link for the webinar the day before the event. 

🖥️ B& T Connect Training (Online) 

Contact: Cate Merlin

Tuesday, May 13 at 2PM – More Information & Zoom Link

B&T Connect is the data analysis and visualization counterpoint to B&T Collect. This training will walk you through the basics of creating and viewing data and charts using years of your library data (and data from all MA libraries), so you can better advocate for your libraries and communities.   

💬 State Aid Office Hours (Online)  

Contact: Cate Merlin

Wednesday, May 14 at 9AM – More Information & Zoom Link 

Wednesday, May 28 at 2PM – More Information & Zoom Link 

Join Cate Merlin, Head of State Programs, and your fellow Library Directors, Trustees, and others seeking advice and answers as we embark upon the FY2026 budget season. Make sure your next budget, materials spending, and hours open fully meet State Aid requirements, and share ideas for budget strategies with others- registration is not required, and session and chats will not be recorded or saved.    

📞️ Massachusetts Behavioral Health Helpline 

Contact: Ally Dowds

MBLC has partnered with the Department of Mental Health to help libraries serve their communities with the Massachusetts Behavioral Health Helpline, a statewide service that connects individuals directly to clinical help, when and where it is needed. 

  • Free, confidential, and no health insurance is required. 
  • Real-time interpretation in 200+ languages. 
  • Deaf or hard of hearing? Contact MassRelay at 711 or use your video relay or caption provider of choice. 

📆 Save the Date! *June 18* Introduction to the Statewide Patron Portal (Online) 

Contact: Jaccavrie McNeely

Wednesday, June 18 at 11A – More Information & Registration

Wednesday, June 18 at 2P – More Information & Registration

Join us on June 18th for an introduction to the Statewide Patron Portal at libraries.state.ma.us!  This walkthrough and information session will introduce our revamped site, including the Library of Things search and the statewide events calendar.  We’ll also discuss tagging events and updating your library’s information.  Register for the 11 am morning session or the 2 pm afternoon session. 


📜 MA250: Reading the Revolution–*LAST CALL* for your suggestions! 

Contact: Courtney Andree (MCB), June Thammasnong

📋 MA250 Reading the Revolution Suggestions Form

🧰MA250 Reading the Revolution Toolkit

Reading the Revolution is a collaborative, statewide reading list to celebrate the 250th anniversary of American Independence. The Massachusetts Center of the Book and the MBLC invite you to share your suggestions for book titles, articles and online resources of untold and unsung histories in Massachusetts from the past 250 years. This is in partnership with Massachusetts250, a two-year campaign organized by the Massachusetts Office of Travel & Tourism to celebrate the 250th anniversary of the American Revolution. 

Please send us your ideas and suggestions for “revolutionary” books, journal articles and online resources that you’d like us to consider!

🕙 MBLC Monthly Board Meeting on June 5th (Hybrid) 

Contact: Rachel Masse

The regular monthly board meeting of the Massachusetts Board of Library Commissioners is scheduled for 10AM on Thursday, June 5th, 2025, at the MBLC Office, 90 Canal Street, Boston.

McCauley wins 2026-2027 ALA presidency

PRESS RELEASE from the American Library Association | April 7, 2025

CHICAGO — Maria McCauley, Director of Libraries, Cambridge Public Library, Cambridge, Massachusetts, has been elected 2025-2026 president-elect of the American Library Association (ALA).

McCauley received 5,483 votes, while her opponent, Lindsay Cronk, Dean of Libraries, Tulane University, New Orleans, received 2,665 votes.

Upon learning the outcome of the election, McCauley said, “I am honored to be elected President of the American Library Association for 2026-27 and grateful to everyone who voted. I look forward to working with library workers and advocates across every type of library in the United States and internationally.

We can support, inspire, and learn from each other as we seek to improve the excellent library services that we provide for our communities. We will also continue to advocate for and celebrate the power of libraries to transform lives. I thank the Nominating Committee, supporters, and volunteers, as well as running mate, Lindsay Cronk, and former running mate, Dr. Andrea Jamison, for inspiring me along the way.”

McCauley, who was a Spectrum Scholar, is a current member of Core: Leadership, Infrastructure, Futures; the Public Library Association; and the Association of College and Research Libraries. She is also a current member of the Rainbow Round Table, Sustainability Round Table, Intellectual Freedom Round Table, and the International Relations Round Table. She is also a member of the Asian Pacific American Librarians Association, Chinese American Librarians Association, Black Caucus of ALA, REFORMA: The National Association to Promote Library & Information Services to Latinos and the Spanish-speaking, and the American Indian Library Association, and the Freedom to Read Foundation. She is also a member of the Massachusetts Library Association and the New England Library Association.

She has held several leadership positions, including At-Large Councilor, ALA Council, Executive Board member, and Fiscal and Audit Committee. She also was PLA president (2022-23) and a PLA board member.

McCauley holds a Doctor of Philosophy, Managerial Leadership in the Information Professions, Simmons University; an MLIS from University of Pittsburgh; a BA in Theater from Ohio Wesleyan University; Leadership Certificate Program, Northeastern University; Library Leadership for New Managers Program, Association of Research Libraries (ARL).

About the American Library Association

The American Library Association (ALA) is the only non-partisan, nonprofit organization dedicated entirely to America’s libraries and library professionals. For almost 150 years, ALA has provided resources to inspire library and information professionals to transform their communities through essential programs and services. The ALA serves academic, public, school, government, and special libraries, advocating for the profession and the library’s role in enhancing learning and ensuring access to information for all. For more information, visit www.ala.org.

Requests for Reconsideration 

If you are already looking over your collection development policies based on our last blog post, here is the other, crucial side of your collection development policy: offering a space for patrons to express their concern about library materials, or a Request for Reconsideration. 

You may have noticed how much the word “professional” was used in the last post. That is because, while librarians are trained professionals, they are often not recognized as such. It’s not common knowledge that to be a professional Librarian, someone needs to hold a Master’s in Library and Information Science (MLIS). Because we deal so frequently at the intersection of information and people, the rights upheld by the First Amendment come into play more often than many people would expect and it’s essential that the professional, non-partisan nature of librarianship should be emphasized.  

What is a Request for Reconsideration? 

When it is presented in good faith, a Request for Reconsideration (RfR) opens discourse between the library and its community and can create a better understanding between both parties. It’s important for the public to understand, however, that RfRs take extensive time and effort which ends up costing the library and the municipality’s taxpayer dollars – time, effort and taxpayer dollars that are taken away from doing another part of library work for your community. To allow professional librarians to continue to be good stewards of taxpayer dollars and to understand the basis of a good faith request, requests for reconsideration should require the patron to fully consider their objection and put it in their own words. When putting together a standard RfR form to accompany your collection development policy, consider beginning with a basic template (you can find an example here) and then adding the following requirements to the process in order to protect the time and efforts of library staff and encourage good faith challenges: 

  • A signature that acknowledges both receipt and understanding of the collection development policy, including the review process 
  • A notice that challenged materials will NOT be removed, relocated, or restricted from any collection while under consideration 
  • The length of time before a specific title (item, material, etc.) may be challenged again once a decision has been made (for example: once a determination has been made a title cannot be challenged again for 2 years, including new editions that may come out) 
  • Notice that only an official reconsideration form will activate a reconsideration procedure. * Phone calls, rumors, voiced concerns, emails, social media comments, etc. are not sufficient to initiate a reconsideration process, though it is important for the library to keep track of these “informal” complaints. Anyone bringing a concern to the library may (and should) be given an official reconsideration form. 
  • Notice that an official reconsideration form must be filled out in its entirety. Incomplete, anonymous, or otherwise partially completed forms will not be sufficient to activate the process 
  • Notice that form(s) must be filled out in the challenger’s own words; copied and pasted text from other sources (websites, social media, etc.) invalidate the personal nature of the concern and may not be considered 
  • A statement requiring that the person raising a concern be a member of the community (ex. resident, cardholder, etc.). For example: “In striving to be good stewards of taxpayer dollars, challenges brought by those outside the library’s community may not be considered” 
  • A request that the patron suggests alternative material that is of equal literary quality, can provide similar information, and convey as valuable a picture and perspective of the subject as the item they are requesting be removed 
  • A description of the appeals process should the patron disagree with the library’s initial response to the reconsideration request 
  • Ideally (depending upon library staffing levels), the process should consist of a review by a committee of professional staff appointed by the director 
  • 1st appeal of the committee decision should be to the Library Director 
  • 2nd (and final) appeal lies with the Library Board of Trustees who will conduct a challenge hearing and render their binding decision at the following Board meeting.  

Handling challenges to library materials 

Should a patron want to challenge library materials, they should be made aware of what to expect on the library’s part as well. Describing the process that a request for reconsideration will go through provides the community with transparency and accountability on behalf of the library.  

  • The Library should strive for a review timeline that is reasonable based on staffing conditions, ** but should also be timely in relation to a filed complaint. Two weeks to 1 month for a full, formal review from the filing of the initial complaint to providing the complainant with a decision is generally reasonable. Unless a severe staff shortage prevents the process from moving forward, all efforts should be made to keep the review process moving along swiftly.  
  • The Library should consider the item in question in its entirety, not taking passages, excerpts, clips, or descriptions out of context 
  • The Library should review all parts of the purchasing process and review the decision to make the purchase in the context of the collection development policy 
  • The Library should remain as objective as possible. Should the challenged item not meet the selection criteria, the library must be willing to acknowledge that the item is unsuitable for the library collection and withdraw the item.  
  • Whenever possible, the person who made the initial selection to purchase the item should not be on the appointed committee to review an item when it is challenged.   

Additional considerations you may want to make in regard to a reconsideration process:  

  • Require this process for challenges not just to selected materials, but to displays and programming as well. Displays and programs are also library services that are thoughtfully curated by professionals and are subject to internal guidelines and policies. You can include programming and displays in your collection development policy or have a separate policy on the curation and selection of display materials and programs. All complainants should receive a copy of the relevant polic(ies) to review, so make sure you are covered with what they may be objecting to.  
  • Keep frontline staff interactions at a minimum. Challenges are often highly charged exchanges, even when conducted civilly. This puts a stress on anyone receiving the complaint. Train frontline staff (use scripts if you can***) to acknowledge that the person is bringing a concern to them; inform the person that there is a formal procedure that all those who want to pursue a complaint must follow and; if at all possible, send that person to the Library Director (or official designee in the Director’s absence). Frontline staff’s efforts are best directed toward their regular duties, responding to the needs of patrons with more routine requests  

Expressing the responsibilities of both the complainant and the library ensures that a good faith challenge receives full consideration; reduces the appearance of arbitrariness (both in responding to a challenge and selecting materials); and clarifies the duties of the library staff when this situation arrives at your library’s doorstep.  

*  The library should strongly consider funneling all informal RfRs through the library’s administrative team. This will both limit the amount of time desk staff spend listening to complaints that, ultimately, they won’t have the power to address; and allows the official RfR form to be given to the person with a concern by someone with the knowledge to fully answer questions about the collection development policy and authority to respond to the patron’s request.  

** Staffing shortages are all too common in library services, particularly with professionals leaving library service. If you find at the beginning of the process that you are unable to follow the timeline set out in your policies, it is crucial that you are upfront about this, communicate it in an objective manner to the patron making a complaint and provide the patron with an updated timeline based on your current staffing situation.  

*** More information on scripts will be coming in a future blog post! 

MBLC Service Update – March 13, 2025

MBLC Service Update 
March 13, 2025 

☝️ NEED TO KNOW 

Is the State Aid to Public Libraries Program affected by federal funding? 

State Aid Grant Awards that public libraries receive through the State Aid to Public Libraries are fully funded by the annual state budget line 7000-9501.  Not federal funding.  However, all staff who work in the State Aid Unit are funded in part through federal funding. — Cate Merlin, Head of State Programs 

🆕 NEW BLOG SERIES! Fortifying Your Library with Al Hayden

Welcome to our new blog series designed to help you fortify your library to protect you, your staff, and your patrons. A library is at its strongest when there are clear, unambiguous expectations for everyone to follow and one of the best ways to implement these expectations is through policy. To read more about library policy that creates stability for your staff and patrons, visit the MBLC Blog.    

🕙 MBLC Monthly Board Meeting on April 3 (Hybrid) 

Contact: Rachel Masse

The regular monthly board meeting of the Massachusetts Board of Library Commissioners is scheduled for 10AM on Thursday, April 3, 2025, at the Massachusetts College of Liberal Arts, North Adams. This is a hybrid meeting. 

😎 Apply for a Summer Library Visit with Blades by March 24 

Contact: Rachel Masse, Celeste Bruno, June Thammasnong 

The Boston Bruins mascot, Blades, loves visiting libraries throughout the entire Commonwealth to help promote the importance of summer reading! No library is too small or far for Blades.  *If your library is interested in a summer visit with Blades, please submit an application by March 24.* Selected libraries will be notified by mid-April.  Final decisions on all visits are determined by the Boston Bruins staff. 

Blades library visits are 1 hour with all event materials provided by the MBLC and Bruins.  A typical visit includes a hockey themed story (read by librarian or local VIP), hockey trivia, activity stations (coloring, beading, button making), photos with Blades, and outdoor games (such as Jenga and Connect 4). 

📰 eBook Funding Increases but Access Constrained 

Contact: Jaccavrie McNeely 

The Massachusetts Board of Library Commissioners (MBLC) recently awarded $1 million in grants to Automated Networks for purchase of eContent for the Library eBook and Audiobook program (LEA). LEA gives Massachusetts residents access to eBooks, audiobooks, and more from 389 participating libraries. For more information on increased eBook funding, visit the MBLC website. 

📰 347 Libraries Certified to Receive Local Aid 

Contact: Cate Merlin, Jen Inglis 

Libraries certified in the Massachusetts Board of Library Commissioners’ (MBLC) State Aid to Public Libraries Program receive local aid funding to directly support public library services. For FY2025, 347 municipalities and their libraries are certified in the program and will share $20 million.  For more on FY2025 State Aid, visit the MBLC website. 

️📰 Explore Grants Awarded to 18 Libraries 

Contact: Lyndsay Forbes 

The Massachusetts Board of Library Commissioners (MBLC) is pleased to announce 18 libraries will receive a combined $93,000 as the FY2025 recipients of Explore Grants. The MBLC uses federal Library Services and Technology Act (LSTA) funding to provide Explore Grants that improve library services, collections, and programs.  For more on how federal funding makes a local impact with the Explore Grants, visit the MBLC website. 

📜 Community Voices: Curating Oral Histories and Audiovisual Collections (Recording now available online) 

Contact: Jess Colati 

Watch the recording online with password: Dh+0&2%D  

Whether your recordings are audio, video, “on tape,” or born digital, curating oral histories and other media introduces new and different questions around collecting, management, preservation, and use. What equipment do you need to capture or digitize? How do you calculate storage? Should you work with a vendor? Do you need permission to make people’s stories and historical recordings available in your library and online? View the recording online, and/or contact Preservation Specialist Jess Colati with any questions or to schedule a 1-on-1 appointment. 

🤝 Library Advisory Office Hours (Online) 

Contact: Al Hayden 

Monday, March 24 at 2PM – More Information & Zoom Link 

Monday, April 14th at 9AM – More Information & Zoom Link 

Open to all Directors, Trustees, Library Friends, and Foundation Members. They are designed to be an open-ended, safe space for questions and interaction among participants. Sessions will NOT be recorded, and chats will NOT be saved. Registration is not required; stop by anytime during the hour!  

🗨️ Preservation Office Hours (Online) 

Contact: Jess Colati 

Tuesday, March 25 at 10AM – More Information & Zoom Link 

Tuesday, April 8 11 at 10AM – More Information & Zoom Link 

Open to all interested in ensuring safe and stable storage and improving collection management for your library or organization’s preservation projects.  Connect with the MBLC’s Preservation Specialist, Jess Colati and colleagues around the Commonwealth that work to advance the protection of cultural collections during monthly office hours.  Sessions and chats are not recorded or saved. 

💬 State Aid Office Hours (Online)  

Contact: Cate Merlin  

Wednesday, March 26th at 2PM – More Information & Zoom Link  

Wednesday, April 16th at 9AM – More Information & Zoom Link  

Join Cate Merlin, Head of State Programs, and your fellow Library Directors, Trustees, and others seeking advice and answers as we embark upon the FY2026 budget season. Make sure your next budget, materials spending, and hours open fully meet State Aid requirements, and share ideas for budget strategies with others- registration is not required, and session and chats will not be recorded or saved.    

📈 Census Bureau Data 101: Resources and Services (Online) 

Contact: Al Hayden 

Tuesday, March 18 at 2PM – More Information & Zoom Link 

In this workshop you will learn about U.S. Census Bureau’s surveys and data resources available to help you understand, access, and use Census Bureau data, which can be helpful to libraries for community research and outreach, program planning, and resource allocation.  We will take a tour of the Census Bureau’s website and highlight areas that may be most useful to library staff and patrons and provide a demonstration on how to quickly pull up your community’s data profile. 

👭 Building Friendships Between People with and without Disabilities: A Train-the-Trainer Workshop (Online) 

Contact: Ally Dowds 

Wednesday, March 19 at 1PM – Registration & Zoom Link 

The ARC of Massachusetts will facilitate a 2-hour train-the-trainer workshop model to equip library staff with the skills and strategies needed to foster friendships between people with and without disabilities. This interactive presentation will provide practical tools to help integrate inclusive practices into your organization.  Registration is required. 

🖥️ B&T Connect Training (Online)  

Contact: Cate Merlin 

Thursday, March 20th at 10am – More Information & Zoom Link   

Thursday, March 27th at 2pm – More Information & Zoom Link 

The State Aid team is excited to introduce Baker & Taylor Connect to the Library community! B&T Connect is the data analysis and visualization counterpoint to B&T Collect. This training will walk you through the basics of creating and viewing data and charts using years of your library data (and data from all MA libraries), so you can better advocate for your libraries and communities. 

🌍 Breaking Bad Conversations about Climate Change with John E. Fernandez (Online)  

Contact: Andrea Bono-Bunker, Heather Backman 

Tuesday, March 25 at 1-2:30PM – Register here to attend! 

Please join us to learn how to better communicate about challenges facing our climate with Professor John E. Fernandez, a practicing architect, a full professor in the Department of Architecture at the Massachusetts Institute of Technology, and the Director of MIT’s Environmental Solutions Initiative. Professor Fernandez will leverage his experience engaging across diverse sectors of American society – the public sector, private sector, communities, and civil society generally – to offer ways in which to engage in non-confrontational, nonpartisan, and, most importantly, positive conversations about climate change. The aim of the talk will be to discuss cases in which conversations are likely to be derailed by current misunderstandings and explicitly confusing information and offer pathways toward, if not agreement, then purposeful enhancement of understanding and empathy. Professor Fernandez will also offer several information and communication assets developed over the past few years by the MIT Environmental Solutions Initiative.   

This webinar was planned by the Massachusetts Board of Library Commissioners,  the Massachusetts Library System, and the Vermont Department of Libraries.   

🌈Special Populations Deep Dive: Massachusetts Commission on LGBTQ Youth (Online) 

Contact: Ally Dowds 

Wednesday, April 2 at 2PM – Registration & Zoom Link 

Join us for a conversation and Q&A with the Massachusetts Commission on LGBTQ Youth to learn more about its Annual Recommendations for state agencies (including the MBLC!), the Safe School Initiative, and opportunities for trainings and technical assistance to schools across the state. The Commission advises others in state government on effective policies, programs, and resources for LGBTQ youth and will help connect you to resources and latest news to help libraries support youth in their communities.

👕18th Annual Bruins PJ Drive 

Contact: Rachel Masse, Celeste Bruno, June Thammasnong 

It’s not too late to join the Boston Bruins, DCF/Wonderfund and Cradles to Crayons to collect pajamas for kids in need until March 15. Together, we hope to collect 10,000 pairs of new PJs! 

For more details on how your library can participate, visit the MBLC Website for the Bruins PJ Drive Toolkit. 

💙 Participate in the Empowered by Libraries Campaign! 

Contact: June Thammasnong, Celeste Bruno 

🧰 Campaign Toolkit  

This year, the MBLC is encouraging libraries in Massachusetts to invite their patrons to share their story of how the library has helped them at LoveMassLibraries.com.  As part of the FY2026 Legislative Agenda‘s theme of Empowered by Libraries, their stories will demonstrate the importance and impact of our Commonwealth’s libraries to state representatives and legislators during the legislative budget season and beyond.  Learn more about how your library can participate with the Empowered by Libraries Toolkit. 

📅 Registration is open! Library Summit on Social Cohesion: April 11, 2025 from 10AM to 3:30PM at Devens Common Center 

Contact: Jack Martin (MLS) 

Registration & More Information 

In collaboration with the Massachusetts Library System (MLS) and Simmons University School of Library and Information Science, we are excited to announce the Library Summit on Social Cohesion!  This in-person event will provide a nourishing day for library staff to strengthen relationships within our profession and to support our important role fostering social connection in our communities.  The theme of the summit is: Together We Thrive: Libraries as Catalysts for Social Cohesion. Registration is required. 

Collection Development Policies 

Welcome back to our blog series helping libraries strengthen and protect themselves. The last post talked about policy in general. This and the next several posts will be offering recommendations for specific policies that, if you haven’t updated them within the last 2 years, you should be prioritizing their review. 

What makes a strong collection development policy?

The first policy that any library should make sure is strong, recent, and clear is their collection development policy. This policy explains to any interested member of the public the reasoning behind why your library chooses the items that go into your collection. It provides the guideposts by which library staff makes their decisions about what goes into a library collection. It is critical in helping the public understand that books don’t appear on the shelves by magic; they are not chosen blindly or at random and the amount of work and professional input that goes into managing a library’s collection is substantial. A strong collection development policy focuses on key distinctions that make libraries and librarians uniquely qualified to make materials choices:  

  • Professional training – make sure your policy clarifies that those making your collection development decisions are trained professionals. A Librarian with an MLIS will have had collection development training as part of their professional degree. If you have paraprofessionals making collection decisions, make sure they have received training so they understand the basic principles of collection development and understand prioritizing the needs of the community over personal preferences.  
A computer monitor displays library course content on a desk in a stock image, promoting collection development. The monitor shows "Basic Library Techniques: Collection Development and Management Part 1."

The Massachusetts Library System has just deployed a Collection Management course as part of their Basic Library Techniques learning modules. It provides solid understanding of what goes into collection development and management. Should this not fit your needs, there are several additional online options to make sure your staff are up to date on their skills. Feel free to reach out for some additional suggestions.

  • Professional review sources – Booklist, Library Journal, School Library Journal, are all professionally vetted review sources that librarians have relied upon and trusted for years. Collection decisions based on reviews by these professional journals (and select others, including but not limited to Horn Book, Publisher’s Weekly, etc.) are the primary means by which to make informed decision. Specify that you do NOT make collection decisions based on resources that are not widely professionally accepted. 
     For example: Common Sense Media is not a collection development tool, though it and other similar resources may be helpful readers' advisory tools to help patrons find material that are relevant to them. This recognizes that, while librarians do not have the time to personally read every book that goes in the collection, they are making those choices in good faith based on industry and professional standards. 
  • Weeding as part of professional collection duties – Weeding is a natural part of the collection cycle, but unexpected, large weeding projects can erode public trust. Community members are not library professionals and often don’t understand that weeding is not only a normal part of library operations, but an essential one to keep collections relevant, updated and circulating. Be clear about your criteria for weeding and emphasize that it is part of your staff’s expertise as collection managers and well within the scope of professional duties to determine whether or not a book warrants a place in the library’s collection. Having a part of your collection development policy dedicated to CREW/MUSTIE guidelines reminds your staff and your patrons that weeding is not an arbitrary process. Give an approximate timeline of how often or under what circumstances your staff will evaluate what’s in their collections.  
  • Professional determinations of sections – It is generally worthwhile to include the sections you have in your library (adult, children, teen, media, library of things, audiobooks, large print, etc.). It will also be worthwhile to note in writing that the sections are not limited to any particular age group and are arranged to help make library materials as easy to find as possible. The responsibility of material relevance lies with the individual, or with a caregiver for their own child(ren). The section in which an item resides is not designed to determine the audience for that item. If your library makes use of stickers to highlight genres or for other wayfinding purposes, you may want to mention this as well, noting that the sticker is a tool to help match relevant material with its reader and is not a restrictive guideline.  
  • Professional determinations of relevance – The professional review sources like those mentioned above give approximate age ranges that the materials are intended for. It is up to the professional librarians to determine relevance from there; relevance for the collection, relevance for the community and relevance for individuals who may be interested in the topic. Your collection development policy is a great opportunity to remind people of your training which makes these types of relevance determinations as a matter of course. You would likely not give Erik Larson’s Dead Wake to a 3rd grader doing a poster presentation on the Lusitania. You may, however, give an adult a fiction book whose audience is primarily teens because the book has all of the tropes, action, and/or themes that reader enjoys. You may also give a teen a picture book for a project because it has images that are captivating, rare, or may describe concepts in a way that can help describe a topic to other people, regardless of the teen’s mastery of the topic. The possibilities are endless, so I don’t recommend trying to get specific in your policy. It may be worth your while, however, to describe how books end up in certain sections to help patrons find materials and note that those sections may be browsed by anyone who finds the topic relevant.  
  • Inclusivity as a professional standard – Most collection development policies state that they strive to be representative of all people in their community. The broadness of this statement can feel all-encompassing or inclusive, but in reality, is vague enough to be difficult to define. Consider defining the communities, identities and groups you want to ensure are represented in your library. * This list does not have to be exhaustive; “including but not limited to” can be a powerful phrase. Specifically naming communities you know are marginalized or underrepresented demonstrates your commitment to ensuring representation in your collections and makes purposefully excluding those named communities against library policy. Highlighting and strengthening your commitment to vulnerable communities has an additional benefit of being solid ground for display themes. When you outline these specifics, know that you will be backed up by State Law Chapter 78, Section 33 which states that public library staff develop collections that reflect the breadth of human experience, which is both diverse and interconnected. There are several Massachusetts organizations which agree upon this principle. 

Community Input

Your library’s collection should reflect perspectives that you find in your community, perspectives that may broaden your community’s horizons, and be able to anticipate their needs. Consider having a method for community members to communicate to you items they would like to see in your collection outlined in your policy. It is an opportunity to find out what your community may be interested in. You are under no obligation to put every item that someone from the community suggests into the collection. Suggestions must still follow your collection development policy. Outlining those expectations directly in your policy allows your community members to voice their opinions while simultaneously setting boundaries that trained library professionals are the ones who make the final decisions on what the library puts on its shelves.  

Some additional questions to consider when thinking about community input include:  

  • What qualifies as a community member – A resident? A library card holder? Will you have a community member identify themselves as such?  
  • How will you address local authors in your policy?  
  • How will you address unsolicited donations, particularly those where patrons may expect to see those donations on-shelf?  
  • What timeline will you give for a response (if any) to any community collection request?  

* A last note about collection development policies is that they should always have some type of request for reconsideration as part of its policy. This is a hugely important step in protecting intellectual freedom for all, and as such, deserves its own blog post. I’ll break down some considerations to keep the process of a challenge as straightforward as possible in the next installment. 

 

Protecting You, Your Staff and Your Patrons

Welcome to the first in a series of posts designed to help you fortify your library to protect you, your staff, and your patrons. A library is at its strongest when there are clear, unambiguous expectations for everyone to follow and one of the best ways to implement these expectations is through policy.   

Good policies reduce ambiguity and create stability for you, your staff, and your patrons. Solid, consistently applied policies build a foundation of trust and accountability which goes a long way to keep the library from undue scrutiny. When you are a consistent, trustworthy institution (as we know libraries are) you can dispel appearances of bias or arbitrariness, making one hurdle towards support and funding easier to clear.  

Make Sure Your Library’s Policies are Thorough

Policy should be a primary focus of Trustee Boards and Library Directors, who should work together to create the strongest policies possible. The Director will inform the Board with the boots-on-the-ground input about library operations. The Board will offer an outside perspective, different skill sets, and, occasionally expertise (depending on what a Board member does for their day job) and ideally, implement a schedule for reviewing and updating the policies. Make sure your policies have been updated within the last 2 years. If you have a lot of policies that need updating, work together to put a schedule together and consider prioritizing these:  

  • Collection Development *including a request for reconsideration (RfR) process* 
  • Patron Behavior/ Patron Rights and Responsibilities/ Library Use
  • Programming (including a RfR) 
  • Crisis Communication (with scripts)
  • Meeting Room Use 
  • Circulation 
  • Social Media 

Guidelines for Establishing Library Policies

When you are looking through your policies, here are a few general guidelines to keep in mind that can apply to all of them:  

Think in terms of what you can allow
Libraries exist to provide access. A list of restrictions will never be comprehensive enough to cover all possible infractions and only serves to keep your library from being a welcoming space. Setting up expectations and boundaries go a long way to creating a mutual understanding of not just what cannot be done in your library, but what can be done there as well. 

Use plain, clear language
Your policy binder should be a regularly consulted, guiding force in your library. Be as clear and concise as you can so that frontline staff can easily refer to and explain your library’s policies to anyone using your library in a way that everyone can understand.  

Take advantage of your resources
There’s no need to reinvent the wheel. Many a solid policy has been made by taking the most relevant and useful pieces of policies from other libraries and putting them to use in your library. The Massachusetts Library System (MLS) has an extensive collection of library policies for you to use as a starting point. Take a look at other libraries in the state with similar populations, sizes or town governance for ideas as well. Never hesitate to reach out to the MBLC for assistance!   

Consistency is key
Exceptional customer service is a hallmark of standard library operations here in Massachusetts; staff get to know patrons and are able to tailor services accordingly. This should always be our priority, but we need to make sure that our policies are being applied consistently. Your newcomers or occasional users should have no less consideration than your frequent flyers. This is one consideration that can protect you and your staff the most. If you can’t apply your policy to every single person who walks through your doors, you need to revisit it. Otherwise, your policy won’t be able to withstand scrutiny and you, and your staff will lose the credibility and protections your policy is there to provide.  

Think of your staff
Will your staff be able to enforce all of the policies you’re updating? Do your boots-on-the-ground people feel the policies are reasonable? A bit of feedback, especially for policies that are new or heavily revised can go a long way to helping your staff be consistent when the polices are approved by the Board. 

Consider who you’re not reaching (yet)
Every library has groups of patrons that are underrepresented in the library’s services. If you are weaving in concepts of inclusion; taking into account different cultures, abilities and perspectives; working to ensure that all community types are welcome in your library directly into every policy, then your policies will be more accessible to everyone who comes through your doors. The more accessible they are, the easier they will be to understand, enforce and apply consistently. 

Have your drafted policies reviewed by an attorney
Most cities and towns have a solicitor they use for advice. Given that most MA libraries are town departments, you should avail yourself of their services for advice on your policies. An attorney comes with a knowledge of recent case law and what is enforceable. Your municipality should appreciate your efforts. Any initial investment in reviewing your policies will provide long-term protection and cost-savings for your municipality overall.  

Train Staff and Review Policies Regularly

As much as we would love it to be the case, policy is never a one-and-done situation. Make sure you’re devoting time to remind and train everyone on your staff throughout the year. Make sure there is a digital copy of the policy binder that all staff can access, give your policies dedicated space on your library’s website, and make sure there is at least one full, printed copy of the policy binder at every service point. (Bonus points if you have printed out extra copies of policies that may frequently come up, so your staff is ready to give a copy to patrons.)  

If a policy no longer works for you, you have the right to change it. You do not have to wait until the policy is up for its next review to make tweaks. If you or your staff are finding a policy difficult to follow or enforce, or if you are finding that a policy cannot be applied equitably for all library users, work in changes that make more sense and get the changes on your next Board agenda.  

Most people did not get their MLIS in hopes that they would be able to craft sound library policy one day. However, getting your policies in order will help you and your staff do the other important work of librarianship more confidently and with less stress. Please don’t hesitate to reach out to the MBLC for assistance on policy considerations or helping Boards of Trustees get up to speed with needed policy changes.