Remarks from MBLC Board Chair Roland Ochsenbein

Remarks given as the Board Chair Report at the April Meeting of the Massachusetts Board of Library Commissioners

Twenty-eight days ago, on March 5, we held our monthly MBLC board meeting at the Boston Public Library. BPL President David Leonard welcomed us and we conducted our business that day in the usual fashion, together in the Commonwealth Salon. Afterward, we toured the digitization labs. It was a normal, bustling day at the BPL.

The next morning, I spoke at a legislative breakfast hosted by the Bigelow Free Public Library in Clinton, one of the last of the breakfasts leading into the FY 2021 legislative budget season. The breakfast was well attended, the mood upbeat and enthusiastic. Representative Natalie Higgins, the House Library Caucus Co-Chair, also spoke, as did Senator Harriett Chandler and Representative Harold Naughton, all of them articulate library supporters. Coming off a year in which our total funding exceeded our request (for possibly the first time ever!), there was by contrast a hint of caution in their comments regarding next year. Important needs in education, transportation infrastructure, and other areas would compete for any increases the state would see in its revenue collections. Mind you, this was before the spread of the corona virus was fully understood. Libraries will be okay they assured us, but just know that there is some pressure next year. As of a few weeks ago, that was where we were going into next year.

Since then, and with stunning speed, the world has completely changed.

Beginning on March 13, Governor Baker began issuing increasingly severe emergency orders in response to growing concerns over the spread of the corona virus.  On that day, he issued an order prohibiting large gatherings. Two days later, he ordered public schools closed, prohibited gatherings of 25 or more, and prohibited on premises consumption of food and drink at bars and restaurants. Four days after that, he activated the National Guard. In another four days, on March 23, he ordered non -essential businesses to cease in-person operations, and he issued a statewide stay-at-home advisory. And just two days ago, he announced that the DCU Center in Worcester is being stood up as a field hospital, and that an arena at Fitchburg State is being outfitted as a temporary morgue if needed…an arena to serve as a temporary morgue.

As we meet today, remotely via Zoom video conference, it is a very different world compared to that of last month’s board meeting in the marvelous surrounds of the Boston Public Library. Today, all public library buildings in the Commonwealth are closed to the public, as are nearly all academic and special libraries. That is an extraordinary statement. The only other time this has occurred was not during the Great Depression or a World War, it was during the influenza pandemic of 1918, when an estimated 675,000 people in the U.S. and tens of millions worldwide succumbed to the disease.

I am extraordinarily impressed with the response of the MBLC leadership and staff and those of our affiliates during this difficult time. The number of communications that have come out this past week or so as things have developed so rapidly– updates, advisories and announcements, including the comprehensive MBLC Service Update from yesterday– are excellent and so needed at this time. I was also pleased to see articles from publications such as the Boston Globe and the Atlantic describing how the availability of library services, many of them digital, are playing an even more important role at a time when buildings are physically closed—eBooks, audiobooks, databases, online courses, virtual story times, outside-the-building WiFi access, phone assistance and outreach, and more. The MBLC, the affiliates, and others have been working to expand the already wide access to electronic offerings. At a time when most are staying home and schools are closed, these services are enormously beneficial, possibly even life saving. I’ve seen any number of communications from libraries around the state, on social media and elsewhere, offering service updates that are resourceful, creative, and uplifting even in this heavy time. Libraries at their best. I am proud to be associated with this community.

We will eventually recover. I personally think it will take a long time to fully recover. There are many long-term consequences that are not yet understood. That said, public libraries and the role they play in society will be, I am certain, critically important to recovery efforts in too many ways to list here. And I think this may well be the focus of our message over the coming months, as we, at the appropriate time, turn our attention to regaining full operations.

The budget fallout may also be significant. The FY 2021 state revenue forecasts will certainly be revised as a result of the economic disruption we are experiencing, and that in turn will inform a new look at FY2021 and beyond. We will need to communicate our needs and our value often and clearly to lawmakers. Further, it is unclear what impacts, if any, there may be on the construction program in terms of passing the bond bill, raising the cap, and whether or to what extent projects may be delayed or reconsidered at the local level. I think there is also concern building on the municipal level about next year’s local budget picture. Local tax receipts will be directly affected by the temporary closure of businesses, loss of sales/meals/room taxes, and the compounding effects of job losses. But then there may also be some positive countervailing consequences from the various stimulus measures.

Looking ahead, there are at this moment more questions than answers but what IS clear is that the future looks very different today than it did just a few weeks ago, and our role in supporting libraries and helping make things better for people may never be more important than it will be over the coming months and possibly years.

Finally, I’d just like to say that, according to health officials, it seems clear we are in for a very difficult few weeks or months immediately ahead. I pray for all of our good health.

MBLC Service Update 4-1-2020

MBLC Service Update
April 1, 2020

As we work together to get through the current reality, the MBLC will provide regular updates on MBLC services and other statewide issues.  Please let us know if there’s info you’d like us to cover—we’ll include it if we are able. Stay well.

State Budget
Director Lonergan has been in touch with leaders of the Library Legislative Caucus. The Governor released his budget recommendation in January. However, it is uncertain whether the House and the Senate will be able to adhere to the normal budget schedule. House Ways and Means typically releases their budget in April and Senate Ways and Means releases theirs in May. The next fiscal year begins on July 1, 2020.

The legislature remains active and have passed or are considering several bills addressing the current crisis. Passed bills include moving the tax filing deadline to July 15 and allowing municipalities to delay municipal elections.

Federal Budget
The Institute of Museum and Library Services (IMLS) announced that the President has signed the CARES Act, which designates $50 million in coronavirus response funding for IMLS. Following passage in the House of Representatives, both chambers of Congress approved of the Coronavirus Aid, Relief, and Economic Security (CARES) Act, a $2 trillion response to the growing pandemic. The IMLS press release has more information. The MBLC anticipates further guidance on how much funding Massachusetts will receive and how these funds may be used.

MBLC Monthly Board Meetings
Contact: Rachel Masse
The MBLC held an emergency board meeting, via conference call, on March 19, 2020. The Board is holding its April 2, 2020 meeting via Zoom and will continue to address board business in this way until in-person meetings are again possible. Board meetings are the first Thursday of every month.

Construction-The Massachusetts Public Library Construction Program (MPLCP)
Contact:  Lauren Stara
Andrea Bunker

  • There has been no further movement on the bond bill, H4154; now H4039,  that contains funding for the Massachusetts Public Library Construction (MPLCP) program.
  • The requirement for monthly reporting is suspended. MBLC staff will keep you posted as to when reporting will resume and what will be required.
  • For active construction sites
    Governor Baker’s new guidance for all public construction projects statewide requires adherence to the “safety stand down” guidelines provided to the construction industry last week. This temporary order requires a halt to public construction projects (effective 3/27/2020), and applies to all projects managed or sponsored by the state or a state agency, including the library construction projects funded through the Massachusetts Public Library Construction Program (MPLCP), while contractors review site-specific issues, develop mitigation strategies and communicate to workers about new state guidelines for construction work during the coronavirus pandemic.

Those new state rules require, among other things, all workers to self-certify before each shift that they are not sick and that certain construction workers have their temperatures taken daily. Also last week, the Governor’s chief legal counsel sent a letter (https://www.mass.gov/doc/march-25-2020-construction-guidance/download) to city and town executives with the new guidance and instructions that all construction projects should continue operations during the Governor’s state of emergency but with social distancing measures incorporated. The guidance imposes a zero tolerance policy at work sites. If a worker is sick, they are to remain home. If a worker begins to feel sick on the job, they are to go home. And if a supervisor sees a worker who appears sick, they are to send the worker home.

Please keep us updated as you are implementing the guidelines required in the Governor’s directives and let us know of difficulties or challenges you face in the implementation of those guidelines.

Contracts/Business Office
Contact: Tracey Dimant
The MBLC business office sent out the second State Aid payments last week and continues to process contracts, funding requests from affiliates, and invoices from vendors, as well as handling daily operations.

LSTA (Federal funding from the Institute of Museum and Library Services)
Contact: Lyndsay Forbes
Shelley Quezada
Rob Favini
Official statement regarding the current direct grant round

  • The LSTA team is working with libraries as they get ready to submit proposals that are due April 7 , 2020
  • LSTA staff are working with libraries finishing their current grants to rework their schedules due to COVID-19 disruptions.
  • There is a new LSTA-funded opportunity: Scholarships to attend the ARSL small libraries conference in November. Learn more
  • Shelley has been working with the Commission for the Deaf and Hard of Hearing and sent a announcement out on all regions, pubdir etc to request help in getting out information about serving this community—librarians were very responsive (no surprise, there!).
  • Shelley is also been trying to keep up with what’s happening in prisons. Prison librarians are not going into the jails as it is a safety issue for them.

Networks
Contact: Paul Kissman
Kate Butler
MBLC convened a meeting with automated resource sharing network administrators and MLS last week to share current practices and planning around the pandemic.  Networks discussed eBook and audio content handling and purchasing, requesting and borrowing parameters, such as changes in overdues, patron notifications, amnesty periods, and how patron-placed holds are affected.  In particular networks discussed possible plans for managing the backlog of materials when libraries begin to reopen to the public and the statewide delivery system comes back online.

Preservation and Disaster Recovery
Contact: Evan Knight
MBLC Preservation Specialist Evan Knight, in collaboration with COSTEP MA board members and subscribers (“Coordinated Statewide Emergency Preparedness in Massachusetts”), has developed guidelines for response from the perspective of collections preservation. The page, “Public Health Emergencies: COVID-19,” was published March 13, and recently updated March 26 to reflect the dynamic situation. Two national organizations have recently cited the page for wider distribution: the Association for Library Collections and Technical Services, a division of the American Library Association, at “Handling Library Materials and Collections During a Pandemic,” and the American Institute for Conservation, at “Collections Care Amid COVID-19.” Thanks to Evan on this resource, which will be continuously updated, and please feel free to reach out to him with questions and concerns regarding your collections.
Evan also shares this valuable webinar from IMLS and the CDC: Mitigating COVID-19 When Managing Paper-Based, Circulating, and Other Types of Collections.
The webinar recording can be accessed here.

If you have follow-up questions for the CDC, you may submit them to imlsinfo@imls.gov.

The materials and links mentioned in the webinar have been added to the IMLS coronavirus page under “Official Government Information and Resources.”

Promotion
Contact: Celeste Bruno
Matthew Perry
Staff are using MBLC social media channels to connect users and librarians to digital resources.
The team has also created promotional posts for libraries to use on their social media channels:
Digital Library social media posts
New databases social media posts
Database promotion
The MBLC has developed database promotion for social media that takes users directly into the databases and gives the local library the usage statistic:
Databases Dogs
Databases Wellness
Databases Kids
Databases: Home Improvement
Databases Healthy Aging

State Aid To Public Libraries
Contact: Liz. Babbit
Uechi Ng
Mary Rose Quinn

Changes and updates can be submitted through our LibWizard form: https://mblc.libwizard.com/f/covid-19

Statewide digital library – libraries.state.ma.us
Contact: Kate Butler (website issues)
Matt Perry (content additions)
MBLC staff have been working to increase ease of access to digital resources. The consumer portal libraries.state.ma.us has been updated and expanded to include free-for-now resources as well as unique opportunities from authors, illustrators and educators. The resources can be seen at https://libraries.state.ma.us/pages/free-resources  Always free statewide resources are also included.  This one-stop place makes it easy for residents to find library resources and other free resources.

Summer/Bruins
Contact: Celeste Bruno
Rachel Masse
Matt Perry (materials and orders)
Staff has been in touch with our partners at the Boston Bruins. Many Bruins staff have been furloughed, including the staffer who works with us on the summer program. Right now , it is unclear whether Blades visits will occur this summer. Bruins summer materials have all been developed but the MBLC is holding off on orders for now. MBLC staff is working to confirm if the new for 2020 First Lady and Blades Summer Reading Challenge can still move forward. Staff has taken orders for the national CSLP poster but getting them out to the libraries is an issue due to closures.

Trustees and Friends
Contact: Maura Deedy
Rob Favini
Our Spring schedule of Trustee Orientations is currently paused in compliance with Governor Baker’s social distancing protocols. We will resume trustee orientations as soon as we can.
But in the meantime remember that Maura and Rob are available to answer any questions that you have regarding new trustee onboarding, best practices, or the latest MBLC information regarding library services during the COVID-19 pandemic.

2020 Census
Contact: Maura Deedy
Maura’s reminder: being home is the perfect time to take the census online or by telephone.

New resources that can help you get the word out: https://2020census.gov/en/how-to-help.html?utm_campaign=20200330msc20s1ccallrs&utm_medium=email&utm_source=govdelivery

MBLC LibGuide: https://guides.mblc.state.ma.us/census

The MBLC Welcomes Andrea Bunker!

Andrea Bunker started at the MBLC on December 6 as our new Library Building Specialist. She will be working closely with Lauren Stara to administer the very successful Massachusetts Public Library Construction Program.

Andrea comes to us from Woburn Public Library, where she was Director since 2016. She’s been spending most of her time on the WPL’s addition and renovation, which is slated to reopen in February. Her experience will be especially helpful to libraries planning renovations to historic buildings – the Woburn Public Library is a National Historic Landmark and was the first library designed by HH Richardson, who became well known for public libraries. Prior to Woburn, she participated in a space planning project for the Newburyport Public Library where she served first as the Teen Librarian and then as Senior Librarian for Reference.

She holds an MLIS from the University of Rhode Island and a BA in English and Secondary Education from Northeastern University.

Andrea “looks forward to working with libraries throughout the Commonwealth in creating spaces that foster lifelong learning, assist residents in pursuing their goals, and strengthen connections within communities.”

Please join us in welcoming Andrea to this crucial role!

Library Valentines Show Libraries Aren’t Just Loved, They’re Necessary

By Celeste Bruno, Communications Specialist at the MBLC

Valentines are a way we show how much we care. So why not use them as a way to show how much libraries are loved?  That’s exactly what the MBLC has done.  For two years, the MBLC has run Library Lovers, a campaign that provides a way for residents to write valentines to their libraries. The MBLC collects the valentines and delivers them to legislators to help them better understand how much residents value libraries. Last year 4,000 valentines were delivered to Massachusetts legislators. This year we’re still counting.

More important than the quantity of valentines is what residents say. It’s truly heartfelt (pun intended.) It’s not just that they love their helpful librarians (they do, in droves!) or that there’s amazing books, programs and resources. It’s that libraries play a role in residents’ lives that no one or no other institution can.

Have a look at just a few of the thousands we received. Please note: with the exception of Perkins Library at Perkins School for the Blind, all identifying information has been removed:

The Library has been an integral part of my life, for my entire life. I learned how to read in the Children’s Room and wrote my college applications on the computers upstairs. It’s hard not to love the Library’s kind and caring staff, and the love of reading that they share with patrons. Recently, I was able to utilize the Library in a new fashion-- professional research.
The Director of the library helped me with research for a television show I was working on. Despite the fact that I now live in New York, there was no one I’d rather have spoken with; she, along with the rest of the Library staff, are incredibly well-informed, with excellent knowledge of the resources at their fingertips.
My local library is very small but its benefit to the community is enormous. The library is very important to me. I work from home and am very isolated. Our town is rural, so I don’t get to see a lot of people. The library has been so helpful in getting me out into my community, learning what is going on within it, meeting other residents, and creating a social civic life that I feel fully engaged in.
The library is the only place I’ve always belonged, no matter what.
My library supported me! I emailed them with an idea to start an environmental themed book club, and they helped me brainstorm which books we should choose for the program, took care of all the advertising and scheduling, and now I have this awesome book club to look forward to every month! I get to meet people in my community who care about the same things I do too. As a recent college graduate, finding ways to connect with my community after being away for 4 years is really important to me. I’m so happy I was able to continue learning new things with other like-minded people at my local library.
The Perkins Library has served me throughout my entire life. First as a student at Perkins, and then as a wife mother and homemaker. And the books that were made available to me, and all of the subjects pertaining to the occupation in my life then, were of invaluable help. 
 Later on, my work in community theater benefited from the Library's wide selection of helpful material. But, when I became a caregiver to my daughter during her long battle against Glioblastoma brain cancer, the constant flow of books from my beloved library provided me with the information about the disease, escape, and sometimes humor which I needed to get through those impossible twelve years. 
 Now, Perkins Library still walks beside me through sleepless nights and empty days, helping me get through my grief. Perkins Library has done what even well-meaning friends could not do and I shall be forever grateful. 
 I love you Perkins Library!
Listening to recorded books I've received from the Perkins Talking Book Library it is a lifeline for me, it allows me to be connected to the world, to learn, to be entertained, to feel companionship. It gives meaning and hope for me. Thank you so much.
I love our local Library because it brings our community together. It allows us to meet each other in person and share experiences…My library helps to make my retirement years meaningful.
Perkins Library became part of my life 18 years ago. It's right up there with the air I breathe.
My library opens up my world. It allows me to travel to new places, to meet new people, to cook new foods, and to hear new music all with one little card (and without spending a dime). I am forever grateful for the resources available and the friendly staff that make these experiences possible. This is TRUE LOVE!
Love the opportunities to meet with other teens and play Minecraft! What a great group. Thank you Library.
Dear Library, I loved you but I left you... I want you back! I miss you so much! Here in Maine there’s no SAILS network, no New Release DVD’s, no amazing Juvenile DVD’s, no coupon sharing, no dropping off items at any network library location ...You don’t know what you’ve got ‘til it’s gone!
Please support our libraries - they are an essential continuing education resource and invaluable to those who do not have access to a computer at home, especially those who are looking for work.
I love the staff and the access to such a wide variety of resources through the consortium. It’s so good to see all these institutions working together. I’ve lived lots of places and no other state or commonwealth does this as well. I was even able to take grad classes in history at Harvard without spending a fortune on books because of interlibrary loans. Please keep them funded!
I love my library because it still can instill a love of reading in children.
Libraries are essential in providing access to digital media that many may not have access to otherwise. They play a critical role in leveling the “digital divide” playing field. Libraries are worthy of our support and worthy of tax payer support.
Our library is more than just a place to borrow materials...it is a hub of our community with a community room that is used every day of the year by over 150 different groups. It is a place where people come together to discuss common interests, meet up with friends, see/hear fabulous authors talk,etc.…It is also an essential resource for those of us whose work relies on access to accurate and up-to-date information; I use my local library’s services on a weekly basis, including interlibrary loan services, and would be hard-pressed to do my job as effectively without it.

For more information on the Library Lovers campaign, contact Celeste Bruno at the Massachusetts Board of Library Commissioners.

 

 

Happy Trails

This blog post was written by former MBLC Director Dianne Carty. Dianne retired on June 2, 2017.

Recently it was suggested to me that I write a good-bye blog post.  Any number of clichés immediately popped into my brain, such that I could not write anything without cringing at my own words.

There is never a good time to transition out of a job as critical as Director of the Massachusetts Board of Library Commissioners.  I know that until the last minute of the last hour on my last day, there will be some communication or some issue that needs attention.  It will be difficult to let it go, to let it be.

As I look at my time at the Board of Library Commissioners, it is not just the past few years that are foremost in my reminiscence, but the many years I spent digging into and shaping the State Aid program, advancing the collection of data for libraries to use and working with some incredibly wise, creative and committed people at the MBLC and throughout the library community.  These last four years have been exceedingly full of activity and opportunity.  Of particular note are the Strategic Planning process and the review of the State Aid to Public Libraries program.  Both of these endeavors are near completion and promise to result in a more collaborative approach to programs and services for the library community of Massachusetts.  I was extremely fortunate to be in my current position when the MBLC reached the 125 year milestone two years ago and to be part of the celebration.  In recent years existing partnerships were strengthened and new connections formed, including the Social Law Library, the Massachusetts Commission on LGBTQ Youth, the Department of Children and Families, the Kennedy Library, and the Massachusetts Coalition for Serious Illness Care. The MBLC opened another Public Library Construction grant round and received 33 applications that are near the end of the review and selection process.  It has been a speedy four years and I am so very proud to have been part of the MBLC during this time.

We at the MBLC are about libraries, but ultimately we are about unfettered access to information by all residents of the Commonwealth.  I am proud to have served at the Board of Library Commissioners in several capacities.  Let me underscore the verb to serve—for that is what government work is—it is service to people and service that ensures access to information remains open and free for all people.

Libraries are the instruments of democracy; we in the library community have much work ahead of us. And with this work we also have the opportunity to create and to lead a way through the present into the future. The completion of the Board of Library Commissioners’ Strategic Planning document will be the start of the realization of a new way forward.

It is difficult for me to put words to paper or verbalize my emotions. My years at the MBLC have meant continual growth for me and gaining a deeper understanding of the complex, living organism that is Massachusetts and its library community. It is now time for another to enjoy and experience the fulfillment and gratification that comes from being at the MBLC and working with all levels of government and the library community.

This experience will be with me always.

Celebrating President Kennedy’s Legacy this Summer

Massachusetts libraries are collaborating with the John F. Kennedy Presidential Library and Museum to celebrate President Kennedy’s 100th birthday and “Build a Better World” as part of the ongoing Centennial Celebration at the JFK Library! This nationwide celebration commemorates one of our Nation’s great Statesmen and proud resident of Massachusetts.

The MBLC has worked with the library to create materials for the Statewide Summer Library Program. This summer’s theme is fittingly, “Build a Better World”. These materials are designed to help people of all ages understand how President Kennedy’s life work has touched so many, and continues to resonate today.

Three toolkits are available, with one for children, teens, and adults, and include biographies of President Kennedy and his family, fast facts about President Kennedy, an interactive look at the President’s desk, film footage documenting the Kennedy family, a selected bibliography of books, and more. The toolkits are available on the MBLC’s public portal and can be found here.

Visit your local library to check out books, and get commemorative posters, bookmarks, and reading lists featuring John F. Kennedy and Jacqueline Kennedy, and to sign your family up for the Summer Reading Program.

Massachusetts Libraries (libraries.state.ma.us) Relaunches

Massachusetts Libraries (libraries.state.ma.us), the online portal for statewide library resources & services first launched in 2007, has been completely redesigned. We wanted to keep it simple and user-friendly while also offering personalized access to catalogs and collections.

screenshot of massachusetts libraries website homepage

Visitors are first prompted to find their local library by entering a zip code, town, or library name. The new site is then customized with access to their home network’s catalog and the Commonwealth Catalog, making it easy to search both locally and throughout the state. It also helps visitors find ebook collections and provides immediate access to online articles. And there’s a new A-Z title list of all research journals, magazines, and newspapers available through our statewide subscription.

In the Your Local Library section, visitors can find out about classes, events, and workshops – such as summer reading and early learning programs, high school equivalency exam prep, and English learning groups – at nearby libraries and literacy centers. The Digital Collections page highlights digital libraries and special online collections, great resources for teachers and students looking to explore history in Massachusetts and beyond.

We’ll be testing the site with users and consistently making adjustments throughout the coming months, so we welcome any and all feedback on the new site! Send your thoughts and comments to answers@mblc.state.ma.us.

Got UX?

Lauren Stara, Library Building Specialist at the MBLC, has begun writing a monthly article on UX in libraries for Public Libraries Online. The first two are available now, with a third coming soon!

Improving Your Library’s UX
Go on a Service Safari
Design Thinking and how it Shakes Things Up (later this month)

simba-ux

Save

Hello world!

This is a new blog from the Massachusetts Board of Library Commissioners about what’s happening in the library world, both at the state level and beyond.

We’ll be writing about our partnership with libraries around the state, exploring the revolution in library programs, services, and building design that’s reshaping the way we do business in the 21st century. We’ll also be raising awareness about how libraries help bolster our cities and towns through early learning and literacy programs, tech training, community partnerships, and more.

Interested in writing a guest post?
Whether you’re a librarian who wants to share special events or news about your library, an educator with a passion for reading or lifelong learning, or a tech employer who values 21st century skills, we welcome contributions from all perspectives.

Here’s what we’re looking for:
• 500 words or less
• Informal, personal writing style – like you’d expect from a blog!
• Pictures and videos are always welcome.
• Please note: We may lightly edit posts for brevity and tone.

Send your submissions here.