What is your favorite thing about being a commissioner?
My favorite thing about being a commissioner is that after 40 years as a librarian, I can continue to contribute to the Massachusetts library community. I particularly enjoy visiting libraries across the Commonwealth, talking to staff, and seeing the technologies that libraries have installed. And of course, I love talking to people about the wonderful libraries we have in Massachusetts.
What do you love about your local library?
I love my local Friends group and I love being an active member. The Friends have been supporting the Ventress Memorial Library for more than 50 years and since my retirement I have had time to work on their fundraising and membership activities.
What do you like to do when you’re not being a commissioner?
I walk dogs! Until recently we had 3 dogs (now down to 2) and they each love to walk. Living in Marshfield we have the option of walking on the street, the beach, and local bogs. Everyone in the area knows me – one time someone asked me if I was a professional dog walker. My husband and I also like to travel to the Southwest and Rocky Mountain areas to hike. My favorite activity is traveling to Tennessee to visit my son’s family and spend time with my 12-year-old grandson who is a Rubik cube whiz.
What books have inspired you? *or* What book changed your life?
It is difficult to narrow this down to just a few books because different books have inspired me at different times of my life. I would have to say now that reading “A People’s History of the United States” by Howard Zinn had the most profound impact on me. After reading this book, I resolved to look at current events in light of societal trends and prejudices that are built-in to our society and to work to move us beyond into a more diverse and open community.
What are you reading right now?
“We Don’t Know Ourselves” by Fintan O’Toole. It is a personal history of modern Ireland and I am learning a lot about Ireland since the 1950’s. After I finish that I am going to move on to some light fiction.
(Left: Chair Commissioner Conrad testifying at the Ways & Means Hearing on March 31, 2023. Right: Chair Commissioner Conrad with at Library Legislative Day, March 15, 2023 with staff from her local library, Ventress Memorial in Marshfield.)
What is your favorite thing about being a commissioner?
In my short time as Commissioner, I have enjoyed visiting libraries and getting inspired by the creativity and thoughtfulness at play across Massachusetts. I always leave the libraries with the desire to return with my children. I also enjoy being a voice at the table where I can speak up for equity and equality, and being part of important conversations that affect library services for so many.
What do you love about your local library?
Although my family and I recently made our home in Haverhill, my longtime local library in Lawrence is where I enjoyed story times in the children’s room as a child, and where my son got his first library card. It’s also where I had the honor of leading as Director and being a part of growth and change so I love the special connection I have to it. Arts and culture play a large role in the Lawrence community and the library joined in by partnering with a local art organization on a 40-foot mural featuring Lawrence’s past to present with images of mill children to a young girl from the City today. Driving by that mural makes me smile as it helped to serve as a welcome back to many families who had not been engaging who could identify with the familiar images and know that the library was there to serve them.
The 40-foot mural outside of Lawrence Public Library.
What do you like to do when you’re not being a commissioner?
I enjoy traveling and dining with my family and experiencing shows from theater, concerts, and art exhibits which means we are catching up from the slowdown in 2020! The arts are important in my life and have led me to leading community writing clubs and exposing my son and daughter to different art forms. Little Ava loves to paint, and Jordan is learning to play the drums. Professionally, I’ve been enjoying growing my consultancy this past year where I am focused on providing thought leadership to executive directors and managers, as well as mentorship to their teams. I have the honor of co-producing the Bread and Roses labor festival for a second year in Lawrence through my consulting and look forward to supporting more individuals and organizations. I also lead worship at church and serve as a deacon.
What books have inspired you? *or* What book changed your life?
There are so many to choose from and they change according to the aspect of my life. I will say that one book that changed how I viewed leadership and organizational change is Jim Collin’s Good to Great. I read it while getting my Masters in Education and it has since served as the basis for how I approach my work, becoming the framework I used as a library director and now while coaching individuals. I was also greatly inspired by John Maxwell’s Put Your Dream to the Test which I read when I ventured off to live in LA after college and which motivated me to never stop working towards my goals. Aside from leadership books, I enjoy memoirs as I am deeply interested in who people really are and these vulnerable pieces of work allow us a better glimpse. I also think learning more about what makes someone tick versus only knowing the public version of them allows us to see the whole person, making us more authentic in our leadership and work and being better communicators.
What are you reading right now?
I’m currently reading and studying two cases from Harvard Business School to prepare for a day of learning this week, as part of an executive leadership network I am a part of called LEADS.
Boston Bruins PJ Drive event in 2019 with Commissioner Mary Ann Cluggish (leftmost) and Commissioner Jessica Vilas Novas (second to the right) when she was library director at Lawrence Public Library.
Did You Know? 🌠 The MBLC is the oldest state library agency in the country! 📚 Since the MBLC was established in 1890, library commissioners appointed by the governor have been tasked with the responsibility to develop, coordinate and improve library services throughout the Commonwealth. This week we are spotlighting *Commissioner Les Ball* who was appointed in 2018 and ending his term this year.
Commissioner Les Ball giving remarks at the Marlborough Public Library Groundbreaking in 2021.
What is your favorite thing about being a commissioner?
The most fun that a Commissioner has is breaking ground for a new or expanded library. The next is cutting the ribbon for a new library. At these events you see the positive impacts of our construction program on a community. Everyone at these events are happy and excited for their communities and what the library will do for them. I get to meet wonderful people all of whom give back to their communities in a variety of ways. It is also important for us to recognize that we are the lobbying group that is most responsible for keeping state funds for libraries growing. When I see these budgets increase, I am pleased with the success that we have had.
What do you love about your local library?
My local library, The Scituate Town Library, was rebuilt about 5 years ago with a grant from the MBLC. I was President of the Scituate Library Foundation that raised nearly $2M for the building. I have a great deal of pride that shows when I walk into the building. Beyond being a building, the library employees are some of the nicest people that you would ever want to meet. Their presence gives you a feeling of belonging that is extended to everyone. It is the only building in town that welcomes every citizen whether they are a three-year old for a story time, a teenager who needs help with a school project, or an elderly person who just wants to sit by the fire and read today’s newspaper. It’s home.
What do you like to do when you’re not being a commissioner?
(Commissioner Ball is pictured here with his dog, Lucille (Lucy) Ball!)
I am a golfer and live on a golf course. Needless to say, I play lots of golf. I also attend a lot of golfing events where I work with my son who manages the media for these events. Also, I love to travel with trips planned for Florida, California and Europe in the near future. I spend quite a bit of time playing guitar. After about 15 years of playing, I am not good but enjoy playing for myself. I try to learn a new song each week, mostly Beatles, America, Eagles, and other popular groups. Spending time with my wife and family is a high priority.
What books have inspired you? *or* What book changed your life?
Certainly, the Bible is the most inspirational book ever written. Books that enhance my faith are high on the list. While working, I read most of the books about leadership that came out. I am inspired by reading biographies about former presidents and other historic figures.
What are you reading right now?
I am reading Kristin Hannah’s “The Great Alone” about a family that moves to Alaska and trials that they go through. I am a member of a couple book club that has been in existence for over 45 years with nearly the same members. We read about 10 books per year. We have just finished reading “The Violin Conspiracy” by Brendan Slocumb. I am looking forward to our discussion about the book that will occur in a few days. However, one of the best parts of the group is that we each nominate a new book and explain why we should read it. I get a lot of reading ideas from that discussion.
Commissioner Les Ball & Karen Traub at Hadley Public Library Grand Opening in 2021.Scituate Library Ribbon Cutting Ceremony.Commissioner Les Ball at Cambridge Valente Branch Grand Opening in 2019.
This year marks the sixth annual Digital Inclusion Week, a national event taking place this year from October 3-7 that highlights digital equity work happening throughout the country.
Digital inclusion efforts address three main areas: affordable internet, access to appropriate devices, and digital skills training – basic necessities that millions of Americans are living without.
In Massachusetts, the MBLC and libraries are working to close the digital divide. This has become especially important since the COVID-19 pandemic brought to light the lack of reliable internet connections throughout the Commonwealth.
The MBLC responded by creating the outdoor WiFi map which shows which libraries in the state have connections that can be used both during and after hours outside of the building. Libraries, including the Somerville Public Library, created spaces for internet users to sit comfortably to use the WiFi access when the building is closed. Outdoor WiFi has been especially popular in the western part of the state where broadband is not as readily available. The MBLC sponsored an introductory Affordable Connectivity Program (ACP) webinar by the Federal Communications Commission (FCC) to highlight how libraries can help underserved residents obtain low cost or even free internet access and a discounted tablet, Chromebook or laptop for the household. Applying for ACP is hard; libraries will play a critical role in raising awareness, referring unconnected users to community helpers, or “navigators”, or even stepping up to directly as ACP navigators themselves.
Libraries across the Commonwealth, sometimes partnering with other community-based organizations, provide devices and offer digital literacy throughout the year. For instance, the Westhampton Public Library partners with the Council on Aging to provide twice-monthly trainings. The MBLC statewide calendar of virtual events shows similar training opportunities across the state.
The MBLC is joined by organizations across Massachusetts, including the , and the country in celebrating Digital Inclusion Week which is organized by the National Digital Inclusion Alliance ( ).
“As we see federal law turn into actual funding for digital inclusion, it’s our time to start ‘Turning Our Moment into Movement,’ which is our theme for Digital Inclusion Week 2022,” said Angela Siefer, executive director of NDIA. “We invite advocates, policymakers, community leaders, educators, researchers, and others to come together this week – and all year long – to advance digital equity nationwide.”
The observance of Digital Inclusion Week seeks to increase public knowledge of the importance of digital equity and encourage digital inclusion efforts across our city to improve broadband access, foster adoption, and promote digital literacy.
Can you imagine not having access to the internet? For most, the internet is more than just a way to read news or go on social media. It can be essential for education, work and even health care. With a grant from the Massachusetts Board of Library Commissioners, libraries have been able to bolster their programs for mobile hotspots, allowing more library patrons to “borrow the internet.”
Gloucester’s Sawyer Free Library is closing in on a decades-long goal of updating and increasing the size of its facility with help from new state funding. The state Board of Library Commissioners announced July 7 it is providing Gloucester $9 million for the library’s $28 million renovation and expansion plan. The grant would grow by $316,052 if the project meets green building standards.
The Massachusetts Center for the Book has announced the winners of the annual Letters About Literature (LAL) program, a reading and writing initiative that invites students from Grades 4 to 12 to write letters to authors about the books that have had profound effects on them. The student honorees were celebrated in a virtual awards event on May 25.
As one of the most robust LAL programs in the country, the Center receives thousands of letters from all corners of the Commonwealth each year. The fifteen Top Honor and Honors students collectively represent the top 1.5% of this year’s submissions to the 22nd annual program in Massachusetts.
Representative Natalie M. Higgins welcomed the honored students, families and teachers in attendance. “Congratulations to the 2022 Letters About Literature honorees for showing us how books moved and delighted them, expanding their personal and world views,” Higgins stated. “Let’s all celebrate our love of books and reading!”
Sharon Shaloo, Executive Director of Mass Center for the Book, underscored Representative Higgins’ tribute, noting the remarkable personal letters submitted to the 2022 program. “This event celebrates one of the first programs we established when we were founded in 2000,” Shaloo noted. “In addition to the strength of the writing it always prompts, the students’ reflections reassure us that the young people in our commonwealth will be articulate and thoughtful contributors to life in Massachusetts and beyond.”
Commonwealth judges in the 2022 program were Patrick Borezo, Director of Hadley Public Library; Meena Jain, Director of Ashland Public Library and Chair of Programming for Massachusetts Library Association; and Martha Pott, Distinguished Senior Lecturer, Eliot-Pearson Department of Child Study and Human Development at Tufts University and member of the Board of Directors of Massachusetts Center for the Book.
The Top Honors and Honors writers in Massachusetts Letters About Literature 2021
Level 1 (Grades 4-6):
Top Honors winner Asma Al Ashabi
Top Honor: Asma Al Ashabi of Hopkinton, a 6th grader at Al-Hamra Academy of Shrewsbury, for her letter to Pam Muñoz Ryan about Esperanza Rising
Honors: Aliasgar Mufaddal Bhagat of Reading (A.W. Coolidge Middle School); Annabelle Butler of Arlington (Lexington Montessori School); Jasiri Cash of Hyde Park (Wellesley Middle School); Sasha Gardella of Marblehead (Village School)
Level 2 (Grades 7 and 8):
Top Honor: Daniel Ng of Arlington, an 8th grader at Lesley Ellis School, for his letter to Gene Luen Yang about American Born Chinese
Honors: Anna Grace Goodman of Newton (Newton Country Day School); Eliana Gunn of Wilbraham (Wilbraham Middle School); Jojo Jané-Leonardis of Watertown (Newton Country Day School); Karolina Robles-Maurer of Wilbraham (Wilbraham Middle School)
Level 3 (Grades 9-12):
Top Honors winner Felicity Zhang
Top Honor: Felicity Zhang of Concord, a 9th grader at Concord-Carlisle High School, for her letter to Gene Luen Yang about American Born Chinese
Honors: Dilara Bahadir of Lexington; Kasey Corra of West Roxbury (Montrose School); Zaynab Khemmich of Attleboro (Al-Noor Academy); Jemella Pierson-Freedman of Berlin
The Massachusetts Center for the Book, chartered as the Commonwealth Affiliate of the Center for the Book in the Library of Congress, is a public-private partnership charged with developing, supporting and promoting cultural programming that advances the cause of books and reading and enhances the outreach potential of Massachusetts public libraries.
For more information, contact info@massbook.org or call 617-872-3718.
Public libraries are for everyone, right? As we gain more knowledge about the needs of neurodiverse patrons, libraries are implementing new ways to serve this population. Here are two inspiring stories from our libraries in Royalston and Medford.
ButtOn Chairs Fidget in the Phinehas S. Newton Library (Royalston) By Kathy Morris, Library Director
Left to right Monty Tech students Simon Hoover Joe Besette Jake Cherubini with their Cabinetmaking instructor Michael Dion.
If you’ve never heard of ButtOn chairs, you are not alone. In the spring of 2021, Tom Musco, a Royalston timber framer, let me know about a TED talk by Dr. Turner Osler, a trauma surgeon who had left the operating room to become an epidemiologist and spent more time sitting. He got back pain. So, he began to look for a chair that would help and when he didn’t find one, he invented one. Wanting to share his idea, he made the plans available for free. Tom looked at the plans and asked if the Library would be interested in having some. One look at the chairs and the story behind them elicited an immediate yes. He then spoke to the Cabinetmaking instructor, Michael Dion, at the Montachusett Regional Vocational Technical School who was interested in the project for some of his students. Due to the pandemic, the price for the plywood had increased so that the original $5 price increased to $13 each, but that still seemed like a bargain. By the middle of June 2021, we were the recipients of some really cool chairs in two sizes. Kids were mesmerized by them and spent as much time squirming around on them as they did looking at books (sometimes more).
So, what do the chairs do? They allow ‘active sitting.’ As the QOR360 website states, active sitting refers to the idea that your spinal reflexes are free to adjust to your posture from moment to moment while in a seated position. About 80% of all Americans suffer from back pain that requires medical attention. If we can change the way we sit and move, we improve posture and strengthen the back.
ButtOn chair with non-slip tape
This type of chair allows children to squirm as much as they want without leaving their seats. Perfect for the classroom where sitting is enforced. And even more beneficial for children diagnosed with ADHD. Osler sites research that there is evidence that a deficiency in sensory modulation may be the root cause. “The idea is that students who carry the ADHD label simply need additional sensory input, such as fidgeting, to appropriately respond to the world. In this view, facilitating additional sensory input by encouraging movement while seated in class could allow children and their families to avoid more onerous treatments such as stimulants.” The hyperactivity associated with ADHD can be channeled into chair motion.
Because we have preconceived notions of what a chair should look like, Osler felt the place to start was with children. Because of a patron, the free plans, and Monty Tech students and instructor, we were able to introduce them into the children’s room. Kids love them. Ours were slightly adapted from the original plan, in that a lacrosse ball was used instead of a tennis ball, and in emailing QOR, it has also changed to a lacrosse ball. The other thing we observed was that it is definitely active sitting. Both feet need to be on the floor or the child is on the floor. The seats are slippery and when I called the company, they told me that they had created a pad they attach to the seat. We decided that we would use a tape like you use on slippery steps. Many were like sandpaper and but we found one at the local hardware store, 3M® Safety-Walk Gray Indoor-Outdoor Tread – 2”, that felt rubbery. We cut different shapes and attached them and found it solved the slipping problem. My only regret; I didn’t order one for myself.
Sensory Room in the new Charlotte and William Bloomberg Medford Public Library By Sam Sednek, Head of Youth Services
“We are not a quiet library” is an oft-repeated slogan at Medford Public Library, and we are decidedly not. There’s a particular level of noise that comes with joyful play and discovery and an abundance of children—we welcome it and promote it. However, noise impacts everyone differently and while we want jubilant toddlers to freely express themselves in the playspace, we also want our patrons with sensory sensitivities to find their place in the library too.
When we were designing the new Charlotte and William Bloomberg Medford Public Library, we made it clear that we needed a quiet space—not a study room (we have those too!) or a hall in which stern proctors glare out at anyone who dares to shuffle too loudly (do those exist still?). We needed something a little different. We wanted a smaller space that could be used by a family that wanted to snuggle up with a good book. We thought there should be a place where a nursing parent could snag a few extra moments with their child. And, of course, where our neurodiverse patrons could dim the lights and exist in our space with a little white noise, a lot less distraction, and a chance to rebalance.
Sensory spaces aren’t designed to be busy and sometimes less is more. The window in the sensory room looks out over a big tree, so the view is very peaceful. We have two soft, lightly rockable chairs and a small nook that allows someone to get away, feel contained, and have a space to themselves. The truly remarkable piece is the LED Bubble Tube— a light changing white noise machine that has truly captivated everyone. The stuffed animals move in and out of the room, but we have found that most of our stuffed animal collection definitely prefers the quiet space to the play space!
Our “Quiet Room” is still a work in progress as we find out how different people use it and how to support users who need it most, but we are so glad that it was a priority in our new library. We hope prioritizing accessibility will help us make an awesome library space for patrons we were unable to serve before. It has been amazing to watch and learn that everyone is enjoying a little quiet in the middle of our Not Quiet Library.
During the Fall of 2021, over 250 librarians from academic, public, school, state, and VA libraries who had experience in providing services and programs that serve veterans met during the Libraries and Veterans National Forum. The purpose of this meeting was to help libraries learn how to better serve their local military communities.
Now, as part of this project, a toolkit is available to Massachusetts librarians that provides tools and resources to bring the findings of the forum statewide. Sharon Public Library Director Lee Ann Amend has been involved with the project since the beginning and has been crucial in making these resources available to all librarians in the state.
“The Libraries and Veterans National Forum was begun with a desire to serve the veteran and military communities,” says Amend. “The toolkit provides librarians with a list of lesson plans, exhibit ideas, program outlines, collection development ideas, tips and best practices, and much more.”
The toolkit is now available on the MBLC website as a free resource for any library looking to do outreach or programming for veterans, active military, and their families.
Seven Massachusetts public libraries have been awarded Municipal Cybersecurity Awareness grants from the state to “help local government to improve overall cybersecurity posture through end-user training, evaluation and threat simulation.” The program is overseen by the Executive Office of Technology Services and Security (EOTTS) and the Office of Municipal and School Technology (OMST).
Each municipality that receives the grant trains staff to recognize and thwart cyber-attacks to keep library and municipal infrastructure safe. In total, 121 staff across the Commonwealth will be trained.
“Last fall, we were very excited to discover that this grant program is available not just to municipalities and schools, but also directly to libraries and even to the automated resource sharing networks.”, commented MBLC’s Paul Kissman, Library Information Systems Specialist. “Libraries are recognizing that they must take proactive measures to reduce the risk of, and be prepared to recover from, a cyber-attack. Along with resources provided by MassCyberCenter, especially the ‘Minimum Baseline of Cybersecurity for Municipalities,’ libraries can begin to get a handle what otherwise might feel like an overwhelming task.”
The Forbes Library in Northampton is training 20 members of its staff. Director Lisa Downing says, “We are participating because cybersecurity risks are not a matter of if but when,” adding that the library is “requiring all of our regular staff to complete 2 assessments and 4 assignments.”
The assignments take about an hour to complete, and the assessments take an additional five to ten minutes. Forbes is asking the staff to complete one assignment a month and will offer meetings for staff to talk about cybersecurity in relation to the library and to ask any questions they may have. As an incentive for the training, all staff that participate are being entered into a drawing for a gift card. Downing says, “We are already hearing from staff that they have a better understanding of the risks and best practices which makes not only our employees safer from attack but also our library, our patrons, and our network.”
For more information about the Municipal Cybersecurity Awareness Grant Program, visit the EOTTS website.
During the Fall of 2021, over 250 librarians from academic, public, school, state, and VA libraries who had experience in providing services and programs that serve veterans met during the Libraries and Veterans National Forum. The purpose of this meeting was to help libraries learn how to better serve their local military communities.