Access Services Manager/Librarian, University of Massachusetts Lowell (Lowell)
General Summary of Position:
The University Library at UMass Lowell strives to provide excellent library service in a dynamic, responsive, and inclusive environment. A vital part of the team, the Access Services Manager/Librarian is a leader who will contribute thoughtful and innovative suggestions for appropriate policy decisions; engage in meaningful assessment and planning; develop documentation for policies, procedures, and training; supervise staff; and oversee building operations. The Access Services Manager/Librarian reports directly to the Head of Access Services, collaborates with all library staff, and liaises with other campus colleagues as well as external partners.
We seek candidates who have a strong customer service orientation, outstanding communication skills, significant supervisory experience, and good judgment; who like to work both independently and as part of a team; and who are dedicated to professional development for themselves and their staff. We want candidates to know that we are committed to helping our colleagues develop professionally throughout their time at UML; we do not expect all applicants to possess all of the preferred qualifications we list here. We welcome applications from people who embrace lifelong learning and are passionate about providing meaningful and equitable access to information, resources, and services to a diverse and engaged community.
The Access Services Manager/Librarian supervises Access Services staff and operations at Lydon Library and is a key member of the University Library’s Access Services leadership team. They help shape the vision for the continuous improvement of Access Services and participate in strategic planning, coordinate communications for Access Services, and serve as a point person for Lydon Library building operations and Access Services systems operations.
Qualifications
Minimum Qualifications (Required):
Education: MLS with 3-5 years of experience in an academic library, or bachelor’s degree with 5-7 years relevant, supervisory experience in an academic library
Experience with online integrated library systems, such as OCLC WorldShare or comparable system
Proficiency with Interlibrary Loan platforms, e.g., ILLiad, RAPID, ReprintsDesk, and Article Exchange
Expert knowledge of library principles and policies and extensive knowledge of specialized area functions and workflows
Strong supervisory and leadership skills
Evidence of working effectively with students, faculty, staff, and the community; commitment to providing equitable service to a diverse population
Demonstrated critical thinking and independent decision-making skills
Ability to balance multiple priorities and projects
Ability to communicate effectively orally and in writing; must be detailed oriented and organized
Ability to exercise discretion and ensure a high level of confidentiality
Ability to establish and maintain effective working relationships
Verified ability to utilize multiple computer applications toward increased productivity in a rapidly changing environment (MS Word, Excel, PowerPoint and Access); knowledge of standard office equipment
Preferred Qualifications:
Facility with Springshare Libapps, including Libguides and Libwizard
Knowledge of copyright best practices as needed for work in interlibrary loan services, course reserves, and digitization requests
Full/Part Time
Full Time
Education
MLS/Masters
Salary Range
$75,000.00 - $90,000.00 / year
Salary Notes
Salary commensurate with experience and grade/range
Closing Date
Open until filled
How to Apply
Special Instructions to Applicants:
Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.
This is an SEIU 888 Professional Union position, Grade P18.
Initial review of applications will begin July 31, 2025 and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.
Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.
Apply at: UMass Lowell Access Services Manager/Librarian
The University of Massachusetts Lowell welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
Posted
2025-07-22