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Job Details

Library Customer Service Associate, Seekonk Public Library (Seekonk)

Join Our Team! Part-Time Library Customer Services Associate

Hourly Rate: $19.46 | 12–19 Hours/Week | may include some Evenings & Saturdays 
Application Deadline: Open until filled

Are you passionate about helping people and love being around books, technology, and community? We're looking for a friendly, motivated Library Customer Services Associate to join our team and be the welcoming face of the library!

In this public-facing role, you’ll connect directly with library users—checking out materials, issuing library cards, recommending great reads, and assisting with technology and digital resources. If you’re a people person who thrives in a fast-paced environment and enjoys making someone’s day a little better, we’d love to meet you!

What You’ll Do:

Help patrons check out, renew, and request materials
Issue library cards and maintain user records
Answer questions and provide top-notch service
Assist with technology—everything from the catalog to our eLibrary
Re-shelve returned materials and process inter-library loans
Explain library policies and help resolve routine issues
Be part of a friendly, collaborative team

The Details:

Part-time: 12–19 hours/week
Schedule may include evenings and some Saturdays
Starting pay: $19.46/hour with annual step increases
No additional benefits
Covered under the collective bargaining agreement with the Seekonk Public Library Employees Association, MLSA, AFT Mass.

Qualifications

What You Bring:

A high school diploma or equivalent
Comfort using a cash register and basic computer tools (Windows, web browsers, social media)
A customer-first attitude and a calm, courteous demeanor
Excellent communication and teamwork skills
The ability to move materials (lift up to 25 lbs, push carts, stand for extended periods)
Flexibility to adjust to a fast-paced, dynamic public service setting
Bonus points if you have prior library or customer service experience—especially with the SIRSI/Dynix system or SAILS network

Full/Part Time

Part Time

Education

NA

Salary

$19.46  /  hour

Salary Notes

Starting pay: $19.46/hour with annual step increases

Closing Date

Open Until Filled

How to Apply

Ready to apply? 

A full job description can be found here.
Submit your cover letter and resume here.

We’re excited to hear from enthusiastic candidates who want to make a difference in our community through exceptional library service!

Posted

2025-07-23

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