Part-Time General Assistant, Woburn Public Library (Woburn)
ABOUT WOBURN PUBLIC LIBRARY
The Woburn Public Library, a national historic landmark established in 1879, features a stunning state-of-the-art addition that is an architectural marvel. Our beautifully renovated and expanded building includes fantastic spaces such as a spacious Children’s Room, a vibrant Teen Room, and a cutting-edge Makerspace. We’re currently experiencing an exciting phase of growth and expansion, offering a wonderful opportunity to join our talented and dedicated team.
We are proud to announce that the Woburn Public Library is a recipient of the 2023 American Institute of Architects/American Library Association (AIA/ALA) Library Building Design Award, recognizing excellence in library architecture and design. Our Library not only boasts an inspiring work environment but also showcases an amazing team committed to serving our community.
ABOUT THE ROLE
This is a part-time 18-hour/week position with pro-rated sick and personal leave time.
We’re excited to invite an enthusiastic candidate to join our team. The ideal candidate will have a positive, can-do attitude, be flexible, and be ready to step up when needed, all while being passionate about serving families and youth of all ages. The successful candidate will remain calm under pressure in busy, fast-paced environments.
Main Responsibilities
Assist patrons at public desks in locating and using library materials
Charge, discharge, reserve, and renew library materials, including the Library of Things and museum passes
Register new patrons and address basic account questions
Perform various clerical tasks, such as preparing information packets and directing phone calls to the appropriate department
Answer general and directional questions
Explain library policies and handle confidential patron information
Assist with library programs and activities as needed
Perform other duties as assigned
Skills
Proven customer service skills, with the ability to work effectively with the public and fellow team members
Proficient computer skills; experience with social media preferred
Experience with an Integrated Library System (ILS) platform is preferred
Knowledge of current public library circulation practices preferred
High degree of flexibility and ability to multitask in a dynamic environment
Excellent oral and written communication skills
Ability to work both independently and collaboratively as part of a team
Capability to assist patrons with some readers’ advisory services
Strong organizational skills and attention to detail, with a focus on follow-up
Dependable and consistent attendance demonstrated in previous work experience
Must be able to stand for extended periods, move loaded book carts, lift boxes up to 20 pounds, and reach shelves with or without ladders/stools
Qualifications
High school diploma required; bachelor’s degree preferred
Previous library experience using an automated integrated library system, personal computers, and electronic databases is preferred
A strong sense of professionalism, initiative, and independence is essential
Full/Part Time
Part Time
Education
NA
Salary
$26.31 / hour
Salary Notes
Per current contract
Closing Date
Open until filled
How to Apply
TO APPLY
Please submit via email a cover letter, resume and three professional references (in a single PDF) to Shawna Healey, Human Resources Director, shealey@cityofwoburn.com. This is a union position.
The City of Woburn is an EOE/AA Employer.
Posted
2025-12-11