Library Professional Associate - Reference Librarian, Shrewsbury Public Library (Shrewsbury)
Under general direction of the Assistant Library Director, plans, develops, organizes, directs, and evaluates promotion of a full range of reference services for all library users, including those who visit in-person or use the library remotely. Provides in-person and electronic reference services to the public including, but not limited to: connecting patrons with library materials and/or information, conducting research, helping patrons navigate online resources and databases, assisting with computer/technology queries, creating and implementing innovative library programs, constructing informational and promotional materials, and acquisitions.
ESSENTIAL JOB FUNCTIONS *
• Performs a wide variety of services at the public reference desk including: assisting patrons with reference and information requests, conducting research, helping patrons with public access catalogs, printers, computers, and online resources; trains users on use of e-readers, tablets and other devices, and makes information referrals. Handles issues as they arise.
• Provides one-on-one and group training for library patrons and staff. Maintains current knowledge of technology developments and library information sources and electronic services.
• Acts as part of a team responsible for planning, organizing and implementing programs for adults to encourage language and information literacy, lifelong learning and programs that promote reading, viewing and listening, as well as the use of library materials and facilities. Assists with and plans various adult education programs, job search programs and multicultural events. Oversees staff and volunteers involved in programs.
• Contributes to library promotional activities. Creates informational and publicity materials in print and electronic format; including calendars, webpages, social media platform postings, displays, posters, etc. Compiles and organizes statistics. Performs circulation desk duties when necessary; oversees staff and is responsible for building security on a rotating basis.
• Works with a team to evaluate and purchase online and print materials; collaborates on maintenance of collection through purchasing, shelf reading, weeding and discarding.
• Attends informational and instructional meetings and workshops related to library operations; may participate in regional committees and task forces.
Supervises library on assigned weekends and evenings. Supervises volunteers and contract workers.
* The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.
Qualifications
ALA accredited Masters of Library and Information Sciences Degree; two years of professional experience in library reference services; or an equivalent combination of education and experience.
Knowledge, Ability and Skill
Thorough knowledge of professional library methods, reference resources and practices; knowledge of books, authors and readers' interests; skill in the operation of computer systems and online systems and databases; skill in applying library research methods and practices. Ability to interact tactfully and appropriately with library patrons; ability to work independently with a minimum of supervision; ability to establish and maintain an effective working relationship with superiors, subordinates, peers and the general public. Ability to develop and implement programs. Ability to learn computer operations and related library databases. Ability to operate library equipment and manage complex library systems. Commitment to excellence in customer service; strong oral and written communication skills; organizational skills.
Full/Part Time
Full Time
Education
MLS/Masters
Salary
$63,673.68 / year
Closing Date
3/30/2026
How to Apply
Interested candidates should submit their resume and cover letter to Benjamin Astill, Human Resources Coordinator, at jobs@shrewsburyma.gov. Initial review of applicants will be on March 13, 2026. The position is open until filled.
Posted
2026-02-27