Public Service Assistant, Gale Free Library (Holden)
Under the direction of the Assistant Library Director, the Public Service Assistant provides reference and circulation services to library patrons. This position performs a variety of specialized library tasks, as well as routine assignments which support the effective operation of the Library.
DUTIES:
● Provides reader’s advisory and reference and information services on-site, online and by telephone, following standard principles and practices and the policies of the library.
● Assists the public in using all available information resources, including print, online databases, the Internet and referrals.
● Uses standard and recommended reference interview techniques to ensure patron satisfaction.
● Assists the public with the use of the library’s equipment, including computers, printers, photocopiers and other devices.
● Creates, attends and promotes adult programs. Creates publicity by producing flyers, displays for programs and library events
● Provides coverage for Circulation Desk
REQUIREMENTS AND QUALIFICATIONS:
● Demonstrated ability to work effectively with public and staff, as well as independently.
● Knowledge of basic reference resources desirable.
● Knowledge of Evergreen or other ILS desirable.
● Experienced with computer technologies, including database searching, and Internet.
● Required to work evenings and weekends on a rotating schedule.
● Ability to troubleshoot basic computer issues, comfort with mobile technologies (e-readers, handheld devices etc.)
● Education: Bachelor’s degree.
WORKING CONDITIONS:
● Works in normal office and library environment.
● Includes standing, sitting, walking, reaching, and stooping.
● Operates a variety of office equipment requiring eye-hand coordination including computer terminals.
● Ability to move loaded book trucks, reach all shelves, rearrange metal shelving, carry books and other items; ability to stand, walk, crouch, reach, stoop, sit; ability to talk, hear, use close and distant vision, depth perception, adjust to focus; ability to read, write.
Qualifications
Full/Part Time
Part Time
Education
BA/BS
Salary
$24.99 / hour
Salary Notes
With five steps
Closing Date
How to Apply
Please send a resume and a brief cover letter to
Town of Holden
1204 Main Street
Holden, MA 01520
Attn: Library Vacancy
Posted
2026-08-05