Circulation Assistant, BiblioTemps (Western New England University) (Springfield)
BiblioTemps® is an employment service of the Massachusetts Library System that provides experienced library workers for temporary placements in public, academic, and special libraries throughout Massachusetts.
Title: Circulation Assistant
Location: D’Amour Library, Western New England University
Springfield, MA
Position Type: Temporary
Start date: October 18, 2026
End date: December 17, 2026
Schedule:
· Mon/Tues/Wed/Thurs 5 – 10 PM
· Sunday 3 – 10 PM
· No hours during holidays and academic breaks
Pay Rate: $17.50 per hour
CORI: Required
Position Summary:
The Evening & Sunday Circulation Assistant provides coverage for circulation and access services during evening and Sunday hours. This position primarily ensures consistent library operations are provided and closing procedures are followed.
Key Responsibilities
Circulation Operations:
· Monitors evening and weekend circulation activities, including lending, returns, and patron record maintenance.
· Enforces library policies related to building access, behavior, and resource use.
· Assists with training student employees
· Monitors closing procedures and ensures adequate student staff service desk coverage.
· Maintains accuracy and confidentiality of patron and circulation data.
· Provides directional and general assistance to library users.
· Ensures proper shelving and organization of materials.
· Communicates operational or facilities issues to the Circulation Supervisor and/or library management.
· Collect and record statistical data for circulation activities, including patron head counts and service usage metrics.
Patron Support:
· Provide front-line assistance with general information and basic reference inquiries.
· Respond to phone and in-person patron questions about library hours, equipment, programs, and services.
· Perform basic printer & copier troubleshooting.
Additional Duties:
· Assist with collection inventory, shelf reading, signage updates, and other stacks maintenance projects as assigned.
· Assists with creating Library Displays
Qualifications
Education & Experience:
· High school diploma required; some college coursework in Education, Library Science and/or Information Science strongly preferred.
· Prior library experience required.
Skills & Competencies:
· Strong computer proficiency and familiarity with library systems, including the Library of Congress Classification system.
· Excellent communication, interpersonal, and organizational skills.
· Ability to multitask and work independently in a fast-paced environment.
· Basic math and written English skills.
· Commitment to high-quality customer service and teamwork.
Physical Requirements:
· Push/pull book carts up to 75 lbs. and reach shelving up to 7 feet high.
Massachusetts Library System (MLS) is an equal opportunity employer.
MLS is an equal opportunity employer that does not discriminate against any employee or applicant for employment because of race, color, age, marital status, sex, physical or mental challenge, creed, religion, political affiliation, national or ethnic origin, or sexual orientation. Members of underrepresented groups, and those committed to working in a diverse cultural environment are encouraged to apply.
Full/Part Time
Temporary
Education
NA
Salary
$17.50 / hour
Closing Date
Closing Date October 9, 2026
How to Apply
Submit resume via the BiblioTemps job board - https://www.bibliotemps.com/jobs
Contact with questions – bibliotemps@masslibsystem.org
Posted
2026-10-01