Library Trustees – MBLC Blog

MBLC Service Update – May 28, 2025

MBLC Service Update – May 2025 Download

🕙 MBLC Monthly Board Meeting on June 5^th (Remote)

The regular monthly board meeting of the Massachusetts Board of Library Commissioners is scheduled for 10AM on Thursday, June 5^th, 2025. This meeting is fully remote.

📰 MBLC Maintains some Databases, Support for eBooks, and ComCat

Contact: Celeste Bruno

At the annual Massachusetts Library Association conference, MBLC Director Maureen Amyot addressed the impact of ongoing federal uncertainty caused by the executive order and spoke about the MBLC’s efforts to preserve as many federally funded statewide services as possible. Director Amyot announced the FY2026 plan for statewide research databases, the statewide eBook program, and the Commonwealth Catalog. To read more about FY2026 databases, visit the MBLC website.

📰 Libraries Level Funded in Proposed Senate Budget

Contact: Rob Favini

The Senate Ways and Means released its proposed $61.3 billion state budget with $52,432,341 in funding to support libraries. As with both the Governor and House budgets, the Senate level funded across all budget lines for the Massachusetts Board of Library Commissioners (MBLC). The full Senate Ways and Means, House, and Governor’s budgets for libraries are available on the MBLC website. More information about funding priorities for public libraries in the proposed senate budget is available at the MBLC website as well.

📰 Sharon Celebrates New Library with Ribbon Cutting

Contact: June Thammasnong

On Monday, May 19, enthusiastic Sharon residents and public officials gathered at Sharon Public Library to celebrate the opening of the new library with a ribbon-cutting ceremony. The construction project was partially funded with a $7.5 million grant through the Massachusetts Public Library Construction Program (MPLCP) from the Massachusetts Board of Library Commissioners (MBLC). To read more about Sharon’s new library, visit the MBLC website.

🗓️ State Aid Season Begins

Contact: Cate Merlin, Jen Inglis

State Aid ARIS & Financial Report season are upon us! The FY26 ARIS survey will open on July 1st and close on Friday, August 15th, and the FY26 Financial Report will open on August 4th and close on Friday, October 3rd. We are offering six ARIS trainings this month and into early July, and please don’t hesitate to reach out to the State Aid team if you have any questions or concerns. More information and dates can be found at at the MBLC website.

ℹ️ Database Library Community Information (Online)

Contact: Maureen Amyot

Thursday, May 29 at 2PM – Registration & Zoom Link

Friday, May 30 at 9AM – Registration & Zoom Link

On Tuesday, May 20, the “State of the State” presented by MBLC Director Maureen Amyot at the Massachusetts Library Association conference included announcement about statewide services that have been impacted by the uncertainty caused by Executive Order 14238. These services include statewide databases, the Commonwealth Catalog, and the statewide Library eBooks and Audiobooks (LEA) program powered by Libby. For those unable to attend MLA, please register for an information session.

🗨️ Preservation Office Hours (Online)

Contact: Jess Colati

Tuesday, June 3 at 10AM – More Info & Zoom Link

Tuesday, June 17 at 2PM – More Info & Zoom Link

Open to all interested in ensuring safe and stable storage and improving collection management for your library or organization’s preservation projects. Connect with the MBLC’s Preservation Specialist, Jess Colati and colleagues around the Commonwealth that work to advance the protection of cultural collections during monthly office hours. Sessions and chats are not recorded or saved.

📅 Unlocking MassHealth: What You Need to Know to Help Your Patrons (Online)

Contact: Ally Dowds

Tuesday, June 3 at 2PM – Registration & More Information

Join Community Engagement and Education staff for an informative webinar designed to help Massachusetts residents, caregivers, and service providers better understand MassHealth—the state’s Medicaid and CHIP program. Whether you’re applying for the first time, assisting someone else, or just want to stay informed about recent updates, this session will give you the tools and resources you need to increase understanding and access for your library community. This session will be recorded and registration is required.

🤝 Library Trustee Orientation (Online)

Contact: Al Hayden

Wednesday, June 4 at 7PM – More Information & Zoom Link

Wednesday, June 11 at 7PM – More Information & Zoom Link

Wednesday, June 18 at 7PM – More Information & Zoom Link

Wednesday, June 25 at 7PM – More Information & Zoom Link

Libraries need active and engaged trustees now more than ever. If you are a new trustee hoping to learn more about your role or a more seasoned trustee looking for a deeper understanding of the basics, you are invited to the MBLC’s Library Trustee Orientation. This is a 4-session course where you will learn more about your role and responsibilities as a Library Trustee. Registration is required.

🤝 Library Advisory Office Hours (Online)

Contact: Al Hayden

Monday, June 9 at 9AM – More Information & Zoom Link

Monday, June 23 at 2PM – More Information & Zoom Link

Open to all Directors, Trustees, Library Friends, and Foundation Members. They are designed to be an open-ended, safe space for questions and interaction among participants. Sessions will NOT be recorded, and chats will NOT be saved. Registration is not required; stop by anytime during the hour!

🖥️ Librarianing for Social Flourishing (Online)

Contact: Jack Martin (MLS)

Friday, June 13 at 2PM – More Information & Registration

Please join us on Friday, June 13th from 2-3:30pm for the interactive webinar “A Library is Not a Computer: Librarianing for Social Flourishing,” led by Dr. Margo Gustina. In this 90-minute interactive webinar, Dr. Gustina will introduce how librarians build neighborhood pathways toward wellbeing based in years of continuous community-based research. This event is co-sponsored by Simmons University School of Library and Information Science, the Massachusetts Library System (MLS) and the Massachusetts Board of Library Commissioners (MBLC).

📈 Census Bureau Data 101: Resources and Services (Online)

Contact: Al Hayden

Tuesday, June 17 at 2PM – More Information & Zoom Link

In this workshop you will learn about U.S. Census Bureau’s surveys and data resources available to help you understand, access, and use Census Bureau data, which can be helpful to libraries for community research and outreach, program planning, and resource allocation. We will take a tour of the Census Bureau’s website and highlight areas that may be most useful to library staff and patrons and provide a demonstration on how to quickly pull up your community’s data profile. Registration is required.

💻 Introduction to the Statewide Patron Portal (Online)

Contact: Jaccavrie McNeely

Wednesday, June 18 at 11AM – Registration & Zoom Link

Wednesday, June 18 at 2PM – Registration & Zoom Link

Join us on June 18th for an introduction to the Statewide Patron Portal at libraries.state.ma.us! This walkthrough and information session will introduce our revamped site, including the Library of Things search and the statewide events calendar. We’ll also discuss tagging events and updating your library’s information. Register for the 11am morning session or the 2pm afternoon session.

🖥️ ARIS Workshops (Online)

Contact: Cate Merlin, Jen Inglis

Wednesday, June 11at 1PM – More Information & Zoom Link

Friday, June 13 at 10AM – More Information & Zoom Link

Monday, June 16 at 1PM – More Information & Zoom Link

Wednesday, June 18 at 10AM – More Information & Zoom Link

Tuesday, June 24th at 10AM – More Information & Zoom Link

Wednesday, July 9 at 10AM – More Information & Zoom Link

‘Tis the season for ARIS (Annual Report Information & Statistics) trainings! Review the Annual Survey and learn about the new questions that will appear. Workshop information (meeting ID, etc.) will be emailed to registered participants as the date of the session approaches. Registration is required.

💬 State Aid Office Hours (Online)

Contact: Cate Merlin

Wednesday, May 28 at 2PM – More Information & Zoom Link

Wednesday, June 11 at 9AM – More Information & Zoom Link

Wednesday, June 25 at 2PM – More Information & Zoom Link

Join Cate Merlin, Head of State Programs, and your fellow Library Directors, Trustees, and others seeking advice and answers as we embark upon the FY2026 budget season. Make sure your next budget, materials spending, and hours open fully meet State Aid requirements, and share ideas for budget strategies with others- registration is not required, and session and chats will not be recorded or saved.

📅 Supporting Library Patrons with Re-Employment Needs—An Overview by MassHire (Online)

Contact: Ally Dowds

Thursday, June 26 at 10AM – Registration & More Information

Join this informative session designed to equip library staff with tools, resources, and knowledge to support patrons navigating unemployment, layoffs, and re-employment opportunities. There are over 25 MassHire Career Centers across that state and a Rapid Response Team that provides early intervention re-employment services to employees affected by layoffs and closings.

💻 Introduction to Web Accessibility (Online)

Contact: Jaccavrie McNeely, Kate Butler

Thursday, July 10 at 2PM – More Information & Registration Registration is full, but a waiting list is available.

Join us for the first webinar in a new series discussing digital accessibility topics and building tech skills to support your website’s accessibility. We’ll discuss the Department of Justice ADA Title II ruling and how it affects libraries as well as some accessibility basics to get you started.

Have specific questions? Accessibility office hours will be starting this summer, schedule TBA!

🕙 MBLC Monthly Board Meeting on July 10th (Hybrid)

Contact: Rachel Masse

The regular monthly board meeting of the Massachusetts Board of Library Commissioners is scheduled for 10AM on Thursday, July 10th, 2025. Location: TBD.

🏒 Bruins Summer Reading Materials coming your way

Contact: June Thammasnong

Thank you for submitting your orders for Bruins summer reading materials featuring Jeremy Swayman! Expected time for delivery to your library is about 2 weeks from now. All materials are available to print and download at the MBLC Awarehouse as well, please be in touch with any questions!

Meeting Room Use Agreements

Last week I discussed meeting room policies and many of the possible considerations you might want to undertake if your library offers meeting room space to the public. What should be kept in mind, however, is that, unlike with a library program, you have little control over the content of the meeting beyond what is outlined in your policy. Because of this, it can be extremely helpful to have something in writing that the patron/group that is booking the room fully understands their responsibilities to the library in order to use that room. A meeting room use agreement can serve this purpose. It can also provide a record that a user has fully read and agreed to abide by your policy and gives you the opportunity to request more information or review any expectations that may have been overlooked, usually in the form of missed or partially answered question(s) on the agreement form. If you decide to have a meeting room agreement as part of the process for reserving and using a room in your library, here are some things you may want to consider:

Policies are generally at their best when they encourage accountability on both the patron’s side and the library’s side.

Format

If you decide to require patrons who want to use your meeting room to fill out an agreement form, you’ll first want to decide what format you prefer for the agreement: digitally, in writing and/or in person. Online forms have the benefit of requiring answers to all the questions you consider to be most important, including a question that requires the requester to acknowledge that they have read your policy in full and agree to abide by it. The downside to a digital form is you won’t get a “wet” signature, so you may want to check with your town counsel as to whether requiring a statement such as “by writing my name below I agree on behalf of myself and my organization…” counts as a binding agreement. You will also want to consider those who have limited or no digital access and make sure you have printed copies of any digital form available for patrons to use as a substitute. Asking for something in writing means there will be a legal “wet” signature, but there is less oversight, and you may need to go back and forth with the applicant to cover any important questions that they missed, which can be time-consuming. This can be rectified by requiring the applicant to sign in person, but that can be a barrier to access if the person needing to fill out the agreement has trouble physically coming to the library. For many libraries, a digital agreement offers the best combination of access and accountability, but you’ll want to ensure that you’ve considered your options and decide on the one that best suits your needs and those of your community.

Sponsors & Contacts

Many libraries ask that any group using the room either be based in the community the library serves or have a community member as a sponsor. One of the benefits to this requirement is the library is able to ensure that they are, again, being good steward of tax dollars. By offering the room for community use, particularly if the room is offered free of charge* you are ensuring that the benefit of room use is staying within your library’s community. If this is a requirement you outline in your policy, you may want to ensure that your agreement not only has the information for the community member sponsoring the group, but also the primary contact information for the person running the meeting. In many instances, these may be the same person, but in the event the sponsor does not plan on attending, you will need contact information for a person responsible for the meeting in the event the library closes unexpectedly (inclement weather, power outages, etc.), the room is needed for in-library use, or other unexpected circumstances that make the room unavailable at any previously agreed-upon date and time.

Defining expiration

I mentioned in my last post that many libraries restrict the number of times a group or organization can use the library’s meeting room over the course of a year, to allow for more equitable access to the entire community. If this is something you are going require of the group, you’ll likely want to have a way to keep groups accountable to this and to other limitations that may appear in your policy. You’ll also want to allow yourself a bit of flexibility to update your meeting room policy as necessary, which means notifying anyone who has agreed to your policy that the terms have changed. In addition to keeping records of this (another benefit to using a digital form that will drop all the information into a spreadsheet), you may want to consider a time limit on the agreement itself. In other words, you may want to request that anyone requesting the use of your meeting room will need to sign a new agreement every year (or two, etc.). You can do this on a rolling basis (i.e. the agreement is “good” for 12 months after it has been signed, submitted and approved) which will give the requester the most time to take advantage of the room, but it will require you to check every month to see whose agreement may be expiring. Or you may want to consider a hard deadline for a new agreement. The requester may only get a couple of months’ “use” out of the room before they need to sign a new agreement, but you’ll only have one month when you’ll need to contact those whose agreement is expiring.

If you decide to follow the hard-deadline route, you’ll want to make a couple of things clear to minimize confusion when someone uses the room. You’ll want to decide on a date that is effective every year (or whatever time span you decide works best for you) and follow through when that date rolls around. For some, a calendar year may work best, meaning groups or individuals wanting to use the room will have to sign a new agreement every January 1st. For some libraries it may make sense for a fiscal year date (new agreement every July 1st). Whatever date you decide, make sure that date is clearly communicated in your policy, in any preamble you have to your agreement form and that you also clearly state that the agreement on file must be current in order for rooms to be booked.

Responding

If you are going to commit to holding people accountable for the use of the meeting room and following the policy that you’ve outlined, it’s only fair for you to be accountable in the timeliness of responding to their request. If you are using an agreement, prior to permitting any meeting room use, it will be helpful to the requester to give a minimum time frame for submitting the agreement. Do your best to accommodate the requesting person/organization, but make sure you give a minimum timeline that is also realistic for you to consistently complete or even ahead of the deadline. For example, you may want someone submitting an agreement no fewer than 14 days** in advance of their event. To communicate that you take their submission and your accountability seriously, you may want to consider indicating a response timeline; for example, “After submission, requesters can expect a response within 5 days.” If this is something you choose to do, you’ll want to make sure this is a timeline that, even under strenuous circumstances, is achievable for you. If you are usually able to get back to someone with approval or a request for more information in a day or two, it’s perfectly OK to build a buffer of an extra couple of days into your response timeline for those times when staffing is tight, reporting deadlines are looming, or unexpected circumstances pop up.

Speaking of tight staffing conditions, I recommend choosing someone to take care of keeping track of meeting room agreements and booking meeting rooms should you be unable to attend to request for any period of time (vacation, sick leave, conferences, etc.). For Directors, this is usually an Assistant Director or Head of Reference or similar position. If your library has limited staffing to begin with and you perhaps are only open a few days a week, you may want to consider having a chain-of-command type of responsibility matrix with 2 or 3 people who will be able to take over if you and your designated backup be unable to attend to responses for a period of time.

Policies are generally at their best when they encourage accountability on both the patron’s side and the library’s side. This way, all expectations are clearly laid out and each party involved knows what to expect from the other. This is particularly important with meeting room policies and any accompanying agreements you may use. Unlike a library-run program or general behavioral policies, libraries rarely have sufficient staffing to check in when an outside group is using the meeting room. In the best of circumstances, expectations have not only been clearly laid out but have also been fully met. Should that not happen and, for example, the meeting room’s condition after it’s been used doesn’t meet your expectations or you receive patron complaints, you are likely to find out after the meeting has ended, sometimes not until a day or more after the event. Ensuring that you have someone who is responsible for following through on the policy and knowing that the person (be they a sponsor or the person running the meeting) was fully apprised of your policy (and therefore, your expectations) before that meeting took place, eases the burden on your staff to monitor the meeting and give you recourse and a contact person to review the expectations and what was or was not met.

*Many libraries provide the use of their meeting rooms free of charge to the community. There are others who offer use of the meeting room for a nominal charge. Reasons and conditions under which a library will charge for meeting room use vary, but make sure your Trustees review their bylaws and any documentation surrounding any trusts that may have established the library before considering a charge for any kind of room use.

** Providing a number of days tends to be a clearer way to express deadlines. If you were to request a minimum timeline of 2 weeks, for example, it leaves room for possible confusion: did you mean from the day the agreement was submitted (which could be any day of the week)? Did you mean from beginning of the week it was submitted? What do you consider the beginning of the week: Sunday or Monday? If your library isn’t open daily, you may want to clarify “business days” or “calendar days” to ensure your expectations are clear to the person submitting the agreement.

Requests for Reconsideration

If you are already looking over your collection development policies based on our last blog post, here is the other, crucial side of your collection development policy: offering a space for patrons to express their concern about library materials, or a Request for Reconsideration.

You may have noticed how much the word “professional” was used in the last post. That is because, while librarians are trained professionals, they are often not recognized as such. It’s not common knowledge that to be a professional Librarian, someone needs to hold a Master’s in Library and Information Science (MLIS). Because we deal so frequently at the intersection of information and people, the rights upheld by the First Amendment come into play more often than many people would expect and it’s essential that the professional, non-partisan nature of librarianship should be emphasized.

What is a Request for Reconsideration?

When it is presented in good faith, a Request for Reconsideration (RfR) opens discourse between the library and its community and can create a better understanding between both parties. It’s important for the public to understand, however, that RfRs take extensive time and effort which ends up costing the library and the municipality’s taxpayer dollars – time, effort and taxpayer dollars that are taken away from doing another part of library work for your community. To allow professional librarians to continue to be good stewards of taxpayer dollars and to understand the basis of a good faith request, requests for reconsideration should require the patron to fully consider their objection and put it in their own words. When putting together a standard RfR form to accompany your collection development policy, consider beginning with a basic template (you can find an example here) and then adding the following requirements to the process in order to protect the time and efforts of library staff and encourage good faith challenges:

A signature that acknowledges both receipt and understanding of the collection development policy, including the review process

A notice that challenged materials will NOT be removed, relocated, or restricted from any collection while under consideration

The length of time before a specific title (item, material, etc.) may be challenged again once a decision has been made (for example: once a determination has been made a title cannot be challenged again for 2 years, including new editions that may come out)

Notice that only an official reconsideration form will activate a reconsideration procedure. * Phone calls, rumors, voiced concerns, emails, social media comments, etc. are not sufficient to initiate a reconsideration process, though it is important for the library to keep track of these “informal” complaints. Anyone bringing a concern to the library may (and should) be given an official reconsideration form.

Notice that an official reconsideration form must be filled out in its entirety. Incomplete, anonymous, or otherwise partially completed forms will not be sufficient to activate the process

Notice that form(s) must be filled out in the challenger’s own words; copied and pasted text from other sources (websites, social media, etc.) invalidate the personal nature of the concern and may not be considered

A statement requiring that the person raising a concern be a member of the community (ex. resident, cardholder, etc.). For example: “In striving to be good stewards of taxpayer dollars, challenges brought by those outside the library’s community may not be considered”

A request that the patron suggests alternative material that is of equal literary quality, can provide similar information, and convey as valuable a picture and perspective of the subject as the item they are requesting be removed

A description of the appeals process should the patron disagree with the library’s initial response to the reconsideration request

Ideally (depending upon library staffing levels), the process should consist of a review by a committee of professional staff appointed by the director

1st appeal of the committee decision should be to the Library Director

2nd (and final) appeal lies with the Library Board of Trustees who will conduct a challenge hearing and render their binding decision at the following Board meeting.

Handling challenges to library materials

Should a patron want to challenge library materials, they should be made aware of what to expect on the library’s part as well. Describing the process that a request for reconsideration will go through provides the community with transparency and accountability on behalf of the library.

The Library should strive for a review timeline that is reasonable based on staffing conditions, ** but should also be timely in relation to a filed complaint. Two weeks to 1 month for a full, formal review from the filing of the initial complaint to providing the complainant with a decision is generally reasonable. Unless a severe staff shortage prevents the process from moving forward, all efforts should be made to keep the review process moving along swiftly.

The Library should consider the item in question in its entirety, not taking passages, excerpts, clips, or descriptions out of context

The Library should review all parts of the purchasing process and review the decision to make the purchase in the context of the collection development policy

The Library should remain as objective as possible. Should the challenged item not meet the selection criteria, the library must be willing to acknowledge that the item is unsuitable for the library collection and withdraw the item.

Whenever possible, the person who made the initial selection to purchase the item should not be on the appointed committee to review an item when it is challenged.

Additional considerations you may want to make in regard to a reconsideration process:

Require this process for challenges not just to selected materials, but to displays and programming as well. Displays and programs are also library services that are thoughtfully curated by professionals and are subject to internal guidelines and policies. You can include programming and displays in your collection development policy or have a separate policy on the curation and selection of display materials and programs. All complainants should receive a copy of the relevant polic(ies) to review, so make sure you are covered with what they may be objecting to.

Keep frontline staff interactions at a minimum. Challenges are often highly charged exchanges, even when conducted civilly. This puts a stress on anyone receiving the complaint. Train frontline staff (use scripts if you can***) to acknowledge that the person is bringing a concern to them; inform the person that there is a formal procedure that all those who want to pursue a complaint must follow and; if at all possible, send that person to the Library Director (or official designee in the Director’s absence). Frontline staff’s efforts are best directed toward their regular duties, responding to the needs of patrons with more routine requests

Expressing the responsibilities of both the complainant and the library ensures that a good faith challenge receives full consideration; reduces the appearance of arbitrariness (both in responding to a challenge and selecting materials); and clarifies the duties of the library staff when this situation arrives at your library’s doorstep.

* The library should strongly consider funneling all informal RfRs through the library’s administrative team. This will both limit the amount of time desk staff spend listening to complaints that, ultimately, they won’t have the power to address; and allows the official RfR form to be given to the person with a concern by someone with the knowledge to fully answer questions about the collection development policy and authority to respond to the patron’s request.

** Staffing shortages are all too common in library services, particularly with professionals leaving library service. If you find at the beginning of the process that you are unable to follow the timeline set out in your policies, it is crucial that you are upfront about this, communicate it in an objective manner to the patron making a complaint and provide the patron with an updated timeline based on your current staffing situation.

*** More information on scripts will be coming in a future blog post!

MBLC Service Update – March 13, 2025

MBLC Service Update
March 13, 2025

☝️ NEED TO KNOW

Is the State Aid to Public Libraries Program affected by federal funding?

State Aid Grant Awards that public libraries receive through the State Aid to Public Libraries are fully funded by the annual state budget line 7000-9501. Not federal funding. However, all staff who work in the State Aid Unit are funded in part through federal funding. — Cate Merlin, Head of State Programs

🆕 NEW BLOG SERIES! Fortifying Your Library with Al Hayden

Welcome to our new blog series designed to help you fortify your library to protect you, your staff, and your patrons. A library is at its strongest when there are clear, unambiguous expectations for everyone to follow and one of the best ways to implement these expectations is through policy. To read more about library policy that creates stability for your staff and patrons, visit the MBLC Blog.

🕙 MBLC Monthly Board Meeting on April 3(Hybrid)

Contact: Rachel Masse

The regular monthly board meeting of the Massachusetts Board of Library Commissioners is scheduled for 10AM on Thursday, April 3, 2025, at the Massachusetts College of Liberal Arts, North Adams. This is a hybrid meeting.

😎 Apply for a Summer Library Visit with Blades by March 24

Contact: Rachel Masse, Celeste Bruno, June Thammasnong

The Boston Bruins mascot, Blades, loves visiting libraries throughout the entire Commonwealth to help promote the importance of summer reading! No library is too small or far for Blades. *If your library is interested in a summer visit with Blades, please submit an application by March 24.* Selected libraries will be notified by mid-April. Final decisions on all visits are determined by the Boston Bruins staff.

Blades library visits are 1 hour with all event materials provided by the MBLC and Bruins. A typical visit includes a hockey themed story (read by librarian or local VIP), hockey trivia, activity stations (coloring, beading, button making), photos with Blades, and outdoor games (such as Jenga and Connect 4).

📰 eBook Funding Increases but Access Constrained

Contact: Jaccavrie McNeely

The Massachusetts Board of Library Commissioners (MBLC) recently awarded $1 million in grants to Automated Networks for purchase of eContent for the Library eBook and Audiobook program (LEA). LEA gives Massachusetts residents access to eBooks, audiobooks, and more from 389 participating libraries. For more information on increased eBook funding, visit the MBLC website.

📰 347 Libraries Certified to Receive Local Aid

Contact: Cate Merlin, Jen Inglis

Libraries certified in the Massachusetts Board of Library Commissioners’ (MBLC) State Aid to Public Libraries Program receive local aid funding to directly support public library services. For FY2025, 347 municipalities and their libraries are certified in the program and will share $20 million. For more on FY2025 State Aid, visit the MBLC website.

️📰 Explore Grants Awarded to 18 Libraries

Contact: Lyndsay Forbes

The Massachusetts Board of Library Commissioners (MBLC) is pleased to announce 18 libraries will receive a combined $93,000 as the FY2025 recipients of Explore Grants. The MBLC uses federal Library Services and Technology Act (LSTA) funding to provide Explore Grants that improve library services, collections, and programs. For more on how federal funding makes a local impact with the Explore Grants, visit the MBLC website.

📜 Community Voices: Curating Oral Histories and Audiovisual Collections (Recording now available online)

Contact: Jess Colati

Watch the recording online with password: Dh+0&2%D

Whether your recordings are audio, video, “on tape,” or born digital, curating oral histories and other media introduces new and different questions around collecting, management, preservation, and use. What equipment do you need to capture or digitize? How do you calculate storage? Should you work with a vendor? Do you need permission to make people’s stories and historical recordings available in your library and online? View the recording online, and/or contact Preservation Specialist Jess Colati with any questions or to schedule a 1-on-1 appointment.

🤝 Library Advisory Office Hours (Online)

Contact: Al Hayden

Monday, March 24 at 2PM – More Information & Zoom Link

Monday, April 14th at 9AM – More Information & Zoom Link

🗨️ Preservation Office Hours (Online)

Contact: Jess Colati

Tuesday, March 25 at 10AM – More Information & Zoom Link

Tuesday, April 8 11 at 10AM – More Information & Zoom Link

💬 State Aid Office Hours (Online)

Contact: Cate Merlin

Wednesday, March 26th at 2PM – More Information & Zoom Link

Wednesday, April 16th at 9AM – More Information & Zoom Link

📈 Census Bureau Data 101: Resources and Services (Online)

Contact: Al Hayden

Tuesday, March 18 at 2PM – More Information & Zoom Link

👭 Building Friendships Between People with and without Disabilities: A Train-the-Trainer Workshop (Online)

Contact: Ally Dowds

Wednesday, March 19 at 1PM – Registration & Zoom Link

The ARC of Massachusetts will facilitate a 2-hour train-the-trainer workshop model to equip library staff with the skills and strategies needed to foster friendships between people with and without disabilities. This interactive presentation will provide practical tools to help integrate inclusive practices into your organization. Registration is required.

🖥️ B&T Connect Training (Online)

Contact: Cate Merlin

Thursday, March 20^th at 10am – More Information & Zoom Link

Thursday, March 27^th at 2pm – More Information & Zoom Link

The State Aid team is excited to introduce Baker & Taylor Connect to the Library community! B&T Connect is the data analysis and visualization counterpoint to B&T Collect. This training will walk you through the basics of creating and viewing data and charts using years of your library data (and data from all MA libraries), so you can better advocate for your libraries and communities.

🌍 Breaking Bad Conversations about Climate Change with John E. Fernandez (Online)

Contact: Andrea Bono-Bunker, Heather Backman

Tuesday, March 25 at 1-2:30PM – Register here to attend!

Please join us to learn how to better communicate about challenges facing our climate with Professor John E. Fernandez, a practicing architect, a full professor in the Department of Architecture at the Massachusetts Institute of Technology, and the Director of MIT’s Environmental Solutions Initiative. Professor Fernandez will leverage his experience engaging across diverse sectors of American society – the public sector, private sector, communities, and civil society generally – to offer ways in which to engage in non-confrontational, nonpartisan, and, most importantly, positive conversations about climate change. The aim of the talk will be to discuss cases in which conversations are likely to be derailed by current misunderstandings and explicitly confusing information and offer pathways toward, if not agreement, then purposeful enhancement of understanding and empathy. Professor Fernandez will also offer several information and communication assets developed over the past few years by the MIT Environmental Solutions Initiative.

This webinar was planned by the Massachusetts Board of Library Commissioners, the Massachusetts Library System, and the Vermont Department of Libraries.

🌈Special Populations Deep Dive: Massachusetts Commission on LGBTQ Youth (Online)

Contact: Ally Dowds

Wednesday, April 2 at 2PM – Registration & Zoom Link

Join us for a conversation and Q&A with the Massachusetts Commission on LGBTQ Youth to learn more about its Annual Recommendations for state agencies (including the MBLC!), the Safe School Initiative, and opportunities for trainings and technical assistance to schools across the state. The Commission advises others in state government on effective policies, programs, and resources for LGBTQ youth and will help connect you to resources and latest news to help libraries support youth in their communities.

👕18th Annual Bruins PJ Drive

Contact: Rachel Masse, Celeste Bruno, June Thammasnong

It’s not too late to join the Boston Bruins, DCF/Wonderfund and Cradles to Crayons to collect pajamas for kids in need until March 15. Together, we hope to collect 10,000 pairs of new PJs!

For more details on how your library can participate, visit the MBLC Website for the Bruins PJ Drive Toolkit.

💙 Participate in the Empowered by Libraries Campaign!

Contact: June Thammasnong, Celeste Bruno

🧰 Campaign Toolkit

This year, the MBLC is encouraging libraries in Massachusetts to invite their patrons to share their story of how the library has helped them at LoveMassLibraries.com. As part of the FY2026 Legislative Agenda‘s theme of Empowered by Libraries, their stories will demonstrate the importance and impact of our Commonwealth’s libraries to state representatives and legislators during the legislative budget season and beyond. Learn more about how your library can participate with the Empowered by Libraries Toolkit.

📅 Registration is open! Library Summit on Social Cohesion: April 11, 2025 from 10AM to 3:30PM at Devens Common Center

Contact: Jack Martin (MLS)

Registration & More Information

In collaboration with the Massachusetts Library System (MLS) and Simmons University School of Library and Information Science, we are excited to announce the Library Summit on Social Cohesion! This in-person event will provide a nourishing day for library staff to strengthen relationships within our profession and to support our important role fostering social connection in our communities. The theme of the summit is: Together We Thrive: Libraries as Catalysts for Social Cohesion. Registration is required.

Best Practice for Trustees: Massachusetts Library Laws

By Rob Favini, Head of Library Advisory and Development at the MBLC

Previous blog posts have been highlighting excerpts from the Trustee Handbook focusing on laws and liability relating to libraries and library trustees. What follows is a list of laws that apply to libraries for your reference. As you can see many of the items on this list go beyond the specific laws governing boards of trustees that we have covered in MGL Chapter 78. Being aware of the broad range of laws governing libraries, human resources, finance, and labor relations is essential. And an important best practice for librarians and library trustees.

MASSACHUSETTS LAWS PERTAINING TO LIBRARIES

It is advisable for trustees and the library director to acquire a familiarity with local, state and federal laws which may have an impact on library management by consulting with local municipal officials and other authorities.

Although there are many Massachusetts laws which could apply to library management, the following is a selective list of Massachusetts laws which have a broad impact on the board of trustees and which are particularly relevant to the general administration of Massachusetts public libraries. Full text of Massachusetts General Laws may be accessed online at http://www.malegislature.gov/Laws/GeneralLaws/Search.

A Selective List of Massachusetts Laws with Relevance to Libraries:

Accessibility of Public Buildings by Handicapped Persons (ch.22 §13A)
Anti-Discrimination Law (ch.151B)
Charitable Corporations (ch.180 §§1-11C, 26-26B)
Confidentiality of Library Records (ch.78 §7 ; ch.4 §7(26) ; ch.66 §10)
Conflict of Interest (ch.268A §§17-25)

Crimes in/against libraries:
Destruction or Mutilation of library Materials (ch.266 §§99, 100)
Theft of Library Materials (ch.266 §§99, 99A)
Disturbance of Libraries (ch.272 §41)
Harmful to Minors Act (ch.272 §§28, 31)

Funds:
General Receipt of Funds (ch.44 §53)
Receipt of Grants or Gifts (ch.44 §53A)
Replacement Funds (for lost or damaged materials) (ch.44 §53)
Revolving Funds (ch.44 §53E1/2)
Trust Funds (ch.44 §§54, 55B)

Labor Relations: Public Employees (ch.150E)
Liability (ch.258)
Public Libraries:
Establishment of Free Public Libraries (ch.78 §§1, 7-13)
Trustees of Town Libraries (ch.78 §§10-13)
Association/Corporation Libraries (ch.78 §§1, 13)
Board of Library Commissioners (ch.78 §§14-15, 19)
State Aid to Cities and Towns for Free Public Libraries (ch.78 §§19A,B)
Joint Libraries (ch.78 §11)
Written Policy for Selection of Materials (ch.78 §33)
Written Employment Contracts with Library Directors (ch.78 §34)

Open Meeting Law (ch.30A §§18-25)
Public Records (ch.66 §§1-18)

Information pertaining to this blog post can be found on pages 43-45 of the Massachusetts Public Library Trustee Handbook.

For more information about all services and resources available to trustees please visit the MBLC Trustee page (https://mblc.state.ma.us/for/trustees.php).

Have a question relating to your board? Contact Maura Deedy (maura.deedy@mass.gov) or Rob Favini (robert.favini@state.ma.us)

Best Practice for Trustees: Open Meeting Law

By Rob Favini, Head of Library Advisory and Development at the MBLC

The Open Meeting Law generates a lot of questions from trustees across the state. The most frequently asked is, “does this law apply to me?” The short answer is, yes! Public libraries in Massachusetts must adhere to open meeting laws. For corporation or association libraries that receiving ANY amount of municipal funding, following open meeting law is a basic best practice.

Below are links to resources available from Massachusetts Attorney General’s office. We recommend that all trustees review these materials to learn how the law applies to posting meetings, taking meeting minutes, executive sessions, and the use of email and social media.

Open Meeting Law
Public bodies, which generally include public library trustee boards, are required to comply with the Open Meeting Law (MGL ch. 30A, sec. 18-25), as enforced by the state Attorney General’s office. As noted in the AG’s Open Meeting Law Guide, “The purpose of the Open Meeting Law is to ensure transparency in the deliberations on which public policy is based. Because the democratic process depends on the public having knowledge about the considerations underlying governmental action, the Open Meeting Law requires, with some exceptions, that meetings of public bodies be open to the public.”

All library trustees should be familiar with the Open Meeting Law, which mandates meeting notices be posted prior to meetings of public boards, requires records or “minutes” of meetings to be kept, and delineates certain instances in which portions of meetings may be closed to the public. The Attorney General’s office has some helpful resources on their website, including the extremely useful Open Meeting Law Guide. Questions concerning the Open Meeting Law should be directed to the local Town Clerk or the Attorney General’s Division of Open Government (http://www.mass.gov/ago/government-resources/open-meeting-law).

Certain library boards, such as boards of some association libraries that are not municipal departments, may not be considered public bodies under the Open Meeting Law. If such a board is uncertain of whether it must comply with Open Meeting Law, the board should contact the Attorney General’s office directly for a determination. Some association/corporation libraries may be required to follow Open Meeting Law under agreement with the municipality that they serve. It is strongly recommended that all library boards follow the tenets of the Open Meeting Law, even if they are not required to by law. A board that practices openness and transparency will be better able to maintain a good relationship with the municipality and seek support from its community

Information regarding Open Meeting Law can be found on page 41 of the Massachusetts Public Library Trustee Handbook.

Have a question relating to your board? Contact Maura Deedy (maura.dee dy@mass.gov) or Rob Favini (robert.favini@state.ma.us)

Please join us at the MBLC’s Trustee Institute, April 27^th! For information and registration: https://mblc.libcal.com/event/5158107?hs=a

Best Practice for Trustees: Town and City Charters

By Rob Favini, Head of Library Advisory and Development at the MBLC

The laws that establish the authority and role of library trustees can be found in the Massachusetts General Laws Chapter 78. It is important to know that in some instances, state laws governing Libraries and trustees are superseded by local laws found in town and city charters. Trustees should be aware of all established and proposed local laws that pertain to the organization and management of their library. Today’s Trustee Handbook Focus looks at local charters and how they impact libraries.

TOWN AND CITY CHARTERS and HOME RULE PETITIONS

Some Massachusetts municipalities are governed by special legislation or a charter, components of which may or may not relate directly to the library. It is critical for trustees to know if their municipality has such a charter or has plans to implement one, and if so, how its provisions affect their library. While trustees have traditionally looked to Massachusetts General Laws Chapter 78 to delineate the rights and responsibilities of trustees to exert “custody and management” over public libraries, a local charter will take precedence over Massachusetts General Laws.

If your community is planning a charter change or adoption, make sure that at least one trustee becomes familiar with the charter reform process, and is informed every step of the way about proposed changes. A proactive board is a well-informed board which serves as a partner in the change process. It is much easier to keep unfortunate changes out of the charter than to try to fix problems after the fact. The following are issues which may not constitute the main thrust of the changes to the charter, but may somehow “sneak” in if trustees don’t pay careful attention:

Who will the director report to? In some towns, the town administrator has the authority to appoint department heads. Make sure that the power of the library board is not eroded; in other words, make sure it is spelled out in the charter that the board of trustees governs the library and appoints the director.
Will the library be grouped with other town departments for purposes of efficiency? The library could lose its status as a separate department, becoming combined with other departments which do not share common missions or organizational/operational methods.
Will all human resource functions be centralized? Under whose control? Trustees should help develop a municipal plan for the transfer of employees between departments. Make sure the library director has responsibility for the hiring, dismissal, and supervision of library personnel.
Any charter proposal should contain provisions specifying the duties and powers of the board of trustees. Make sure the board has control of the library’s budget, personnel issues, and policy making authority.
Another issue that might be introduced is the number and kind of trustees. Monitor for proposals that would change the way trustees are elected or appointed. Who has the authority to appoint trustees? Will there be ex-officio trustees (those appointed by virtue of their office, i.e. selectmen and clergy) who may change the constitution of the library board?

If your municipality is considering a charter or home rule change, it is imperative for your board to be involved and aware of the seriousness of the issues at stake. If charter reform, home rule petition or other effort is underway to revamp municipal power and decision-making, the library should get involved from the start to advocate for wording which exempts the library from being under the control of another municipal department or officer.

Trustee Tip!
Successful boards of trustees know what’s happening in their communities and are active players in the local political process. Remember that it is your responsibility as a trustee to advocate for the best possible library services and practices. Library boards that stay active and involved in community affairs yearround are better positioned to make their case for the library than boards that wait until “crunch time” to get involved.

Today’s Trustee Handbook Focus can be found on pages 39 – 41 of the Massachusetts Public Library Trustee Handbook.

For more information about all services and resources available to trustees please visit the MBLC Trustee page (https://mblc.state.ma.us/for/trustees.php).

Have a question relating to your board? Contact Maura Deedy (maura.deedy@mass.gov) or Rob Favini (robert.favini@state.ma.us)

Please join us at the MBLC’s Trustee Institute, April 27^th! For information and registration: https://mblc.libcal.com/event/5158107?hs=a

🕙 MBLC Monthly Board Meeting on June 5th (Remote)

📰 MBLC Maintains some Databases, Support for eBooks, and ComCat

📰 Libraries Level Funded in Proposed Senate Budget

📰 Sharon Celebrates New Library with Ribbon Cutting

🗓️ State Aid Season Begins

ℹ️ Database Library Community Information (Online)

🗨️ Preservation Office Hours (Online)

📅 Unlocking MassHealth: What You Need to Know to Help Your Patrons (Online)

🤝 Library Trustee Orientation (Online)

🤝 Library Advisory Office Hours (Online)

🖥️ Librarianing for Social Flourishing (Online)

📈 Census Bureau Data 101: Resources and Services (Online)

💻 Introduction to the Statewide Patron Portal (Online)

🖥️ ARIS Workshops (Online)

💬 State Aid Office Hours (Online)

📅 Supporting Library Patrons with Re-Employment Needs—An Overview by MassHire (Online)

💻 Introduction to Web Accessibility (Online)

🕙 MBLC Monthly Board Meeting on July 10th (Hybrid)

Format

Sponsors & Contacts

Defining expiration

Responding

What is a Request for Reconsideration?

Handling challenges to library materials

🕙 MBLC Monthly Board Meeting on June 5^th (Remote)