Job Details

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Library Director, Memorial Hall Library (Andover)

Under the general direction of the Town Manager, develop and recommend plans, goals, objectives and action items. Develop library policies that are approved by the Library Board of Trustees. Provide leadership and serves as part of the Town Manager’s management team. Plans and directs programs and operations of the Library. Take an active role in governing the Merrimack Valley Library Consortium (MVLC).


General Management
 Develop and communicate the vision of the Library to staff, trustees, town leaders and the community, and provide leadership that will result in its implementation.
 Plan and supervise the overall operation of the Library, and direct professional, paraprofessional, clerical and maintenance staff; evaluate the performance of all library staff.
 Balance the needs of all Library functions, including Collection Development, Human Resources, Administration, Circulation, Reference, Technical Services, Teen Services, Children’s Services, Technology, and Community Services
 Exercise high degree of independence and initiative in planning and administration.
 Develop programs and make recommendations for Library building and service improvements
 Act as change agent to adapt the Library to the continual changing needs of the community
 Implement approved policies and procedures
 Prioritize and plan for customer service excellence
 Evaluate library services in relation to defined goals and objectives
 Assist the Library Trustees in developing library policies; provide recommendations to the Town Manager on town policies affecting the Library
 Meet with the Town Manager and other Town department heads to provide input into town wide plans, programs and coordination of Town services.

Budget Management
 Develop and submit Library budget requests and supporting information
 Administer the approved budget, including selection and purchase of books, other library materials, downloadable content, supplies, equipment and other expense lines
 File the required annual reports with the MA Board of Library Commissioners to ensure that the Library meets the requirements to receive State Aid grants

Collaboration and Partnering
 Collaborate with other organizations and library groups, within the Town and within MVLC and the MA library community to improve overall library sharing and enhance patron access to information, materials, and programs
 Partner with Andover schools to enhance library services to children and teens
 Work with the Andover Senior Center to enhance library services to seniors
 Cooperate with all Town departments to advance overall Town goals
 Support the Friends of the Library in their efforts to raise funds for Library programs and services

Building Management
 Work effectively with Town Facilities, Town Public Works, and private contractors to maintain
and improve the Library building and grounds
 Make changes to the library building, as needed, to ensure that the Library meets the evolving
needs of the community
 Develop policies and procedures to ensure the safety and comfort of all patrons using the building
and grounds

Technology Management
 Plan and monitor the continuous updating of computerized systems for circulation, reference, data
collection, promotion, and multi-library network sharing
 Support the development of technology solutions to help Library staff and patrons be more
productive in their work and home
 Participate and play a leadership role in MVLC network activities, with emphasis on improving
our shared public access catalog and shared technology tools

Programming and Publicity Management
 Prioritize programming and public events for patrons of all ages in response to the Library’s
changing role as a community gathering and sharing space in the heart of Andover
 Promote and publicize library activities and maintain favorable public relations
 Publicize community events that are of interest to our citizens and collaborate where appropriate
 Seek additional funding from private and public sources.
 Perform related duties as required.


Skills, Knowledge and Abilities
 Demonstrates vision and creativity in developing planning initiatives that ensure that the library
continues to respond to the changing needs of Andover citizens
 Demonstrates the ability to initiate and complete a Long Range Planning process, involving all stake
 Excels at developing workable plans and action items to achieve the goals and objectives in the
Library’s Long Range Plan
 Ability and knowledge to work closely with the Town Facilities department to maintain and improve
the Library’s building and grounds
 Ability to work closely with other Town departments to achieve mutual goals and advance Townwide
 Thorough knowledge of the current principles and practices of professional library and information
science and their appropriate implementation in a community library serving patrons of all ages,
abilities, and life situations
 Leadership, planning, management, organizational and supervisory skills; ability to direct the work of
professionals and non-professionals.
 Excellent computer and online skills, including Microsoft Office products, social networking apps, graphics products, email marketing, Sirsi-Dynix or other automation systems, and web design
 Financial management and budgeting skills.
 Ability to communicate effectively both verbally and in writing; to establish positive public relations
for the Library and for the Town
 Exemplary interpersonal skills, relying on collaboration and cooperation with all stakeholders to
achieve positive results
 Ability to work with a citizen board (Library Board of Trustees) in the context of a Town Manager
form of government.

Education and Experience
Duties require Master's degree in Library and Information Science; at least seven years of library
operational experience, including supervision and management. Must have a valid driver’s license.

Provides administrative direction and supervision directly or indirectly to 27 or more permanent full time
equivalent staff.

 Normal office environment, not subject to extremes in temperature, noise, odors, etc.
 Regularly uses computer keyboard, requiring eye-hand coordination and finger dexterity.
 Involves travel to meetings and other communities.
 Involves attendance at evening and weekend meetings and library events.

FLSA Status: Exempt
Grade: M-2
Standard Work Week: 36.25 hours

Full/Part Time

Full Time





Closing Date

February 1, 2019

How to Apply

To apply visit:


2019-01-02 |  Quick link to this job