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Evening Supervisor, Educational Resource Center, Boston College (Boston)

The Educational Resource Center (ERC) located at Boston College is a library providing K-12 curriculum, children’s literature, and educational technology. The ERC is a supportive, creative environment whose primary purpose is to enhance the BC learning community. The ERC Evening Supervisor promotes and provides exemplary customer service and user access to the collections and educational technology of the ERC. This position oversees all aspects of library operations during the evening and weekend hours and requires someone who can multitask, pay attention to details, and work in a highly collaborative environment. Knowing the policies of the ERC to independently handle patron inquiries and transactions is essential.

Position Responsibilities:

Interviews hires, trains and manages approximately 20 student workers during the evening and weekend hours; Supervises Main Desk during the evening and weekend hours; Oversees billing, basic reference questions, and technical support; Assists with day to day ERC operations, facilities and work orders; Processes course reserves and serials claims.

This position includes lifting boxes up to 20 pounds, shelving books on lower and upper shelves, and pushing book carts.

The work schedule for this position is Sunday 12-8pm and Monday through Thursday 2-10pm. In addition, this position requires a Monday through Friday, 9:00 am until 5:00 pm schedule during school vacations when the library has reduced hours.

Qualifications

Qualifications:

Bachelor’s degree preferred

Knowledge of educational technologies, troubleshooting, and maintenance of educational technology preferred

Full/Part Time

Full Time

Education

NA

Salary

Closing Date

How to Apply

To apply please visit bc.edu/bcjobs

Posted

2019-01-08 |  Quick link to this job