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Library System Coordinator - 5 Colleges Consortium, UMass Amherst (Amherst)

The UMass Amherst Libraries seek a dynamic and innovative Library System Coordinator- Five Colleges Consortium.  Reporting to the Associate Dean of Library Technology and the Five Colleges Librarians Council through the Dean of Libraries, the Library System Coordinator – Five Colleges Consortium position leads the management and ongoing utilization of the Five Colleges’ library software platform, related projects and auxiliary services.  Currently the Five Colleges has started the process of implementing FOLIO, which is a collaboration of libraries, developers and vendors building an open source library services platform.  Working with the UMass Amherst Libraries staff, the primary library system contact(s) at each of the Five College member libraries, the FOLIO Implementation Team, and the Five Colleges functional committees, the Coordinator facilitates communication and project efforts among the libraries and within the shared FOLIO system.  This includes maintaining common configuration tables, troubleshooting problem reports, writing custom reports, advising on workflow, coordinating communications with external support, and providing training and documentation to library staff.  This position serves as the information conduit between the FOLIO community and the Five Colleges Libraries, including advocacy, special Library Services Platform related projects, and interaction with auxiliary services.  The incumbent is expected to maintain a broad and detailed mastery of FOLIO, and interactions between FOLIO and other systems (including EBSCO Discovery), and other core applications while contributing to and advancing the collaborative vision of the Five Colleges Libraries


Master’s degree in library sciences - or equivalent degree – from a program accredited by the American Library Association, or its appropriate equivalent in librarianship from another country.or Master’s degree in another area combined with minimum one (1) year experience administering library management systems.
Minimum of one (1) years of experience in a library or with a library software vendor.
Demonstrated understanding of MARC, other metadata formats and Unicode character encodings.
Demonstrated experience managing library systems.
Demonstrated experience with JSON and/or XML;
Demonstrated ability to learn new technologies and stay current with technical developments.
Demonstrated ability to establish work priorities, set performance expectations, achieve goals, and direct work in a high-production, rapidly evolving setting.
Understanding of library operations.
Ability to respond effectively to changing needs and priorities showing initiative and flexibility.
Ability to contribute toward creating positive and respectful workplace defined by personal and professional competence, integrity and collaboration.
Strong service orientation and the ability to meet the public graciously and tactfully.  Strong customer service attitude and initiative.
Demonstrated ability to work creatively, collaboratively and effectively and to promote teamwork, diversity, equality, and inclusiveness within the Libraries and the campus.
Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity and collaboration.
Record of developing and implementing new ideas in a complex, knowledge-creating organization.
Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with university policy.
Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
Uses access to sensitive and/or not-yet-public university-related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosures to others.
Understanding, appreciation of and experience with the goals of higher education.
Ability to communicate and negotiate effectively with both library and vendor staff.
Ability to organize work, develop effective work processes, assess work priorities, and work independently.
Excellent analytical, trouble-shooting and problem-solving skills related to technical environment.
Excellent interpersonal skills, including the ability to foster a collegial work environment that encourages change and innovation; and the ability to interact effectively and work productively, collegially, cooperatively, and collaboratively with a variety of individuals and groups in a complex and rapidly changing environment.

Full/Part Time

Full Time




$60,500 - 68,500 commensurate with experience

Closing Date

May 17, 2019

How to Apply

Apply online at and submit a letter of application, resume, and contact information (phone and email) for three professional references by May 17, 2019 for priority consideration. Applications will be accepted until the position is filled.


2019-04-17 |  Quick link to this job