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Public Services Late Night Coordinator, Brandeis University (Waltham)

The Brandeis University Library is seeking applicants for the Public Services Late Night Coordinator position. At Brandeis University, our mission and history are rooted in the pursuit of social justice, thus we aim to include this value in all that we do. We are seeking candidates with a variety of social identities, including those who have been underrepresented in higher education, who possess skills that spark innovation and who are committed to building, engaging with, and sustaining a pluralistic, unified, and just campus community.

Position Purpose:

Under the direction of the Director of Public Services, participates in the provision of high quality, user-focused experiences to library users at Brandeis. Coordinates daily operations of front-line library services, including borrowing transactions, information assistance, stacks maintenance, equipment use, data collection, building operations, and student employee oversight. Oversees the Information & Borrowing Desk and building operations during late night and weekend hours. Assists with oversight of the library's physical collections, including lost and missing books, collection inventory, and special projects.

Hours: Academic Year (37 weeks) Late-August - Mid-May, Sunday - Thursday 6pm-2am.

Essential Functions:

- Supervises services and operations at the Information & Borrowing desk and in the Commons that result in successful patron-focused experiences.
- Communicates and enforces policies, participates in data collection and reporting, and maintains routine oversight of building operations and safety protocols to ensure the library maintains a safe and welcoming environment for users.
- Answers user questions via phone and email.
- Works collaboratively to develop improvements to policies and procedures resulting in better user experience.
- Manages building access and security during late night and weekends hours.
- Provides guidance on stacks maintenance and assists with planning, executing, and evaluating stacks maintenance projects.


- Bachelor's degree required
- Previous library or customer-service work experience
- Familiarity with automated library system or similar system; proficiency with computing and productivity software (word processing, spreadsheets etc.);
- Excellent organizational and interpersonal communication skills
- Willingness to work a flexible schedule; late evenings, weekends and some holidays required; hours subject to change during breaks
- Ability to work independently with a minimum of supervision
- Willingness to work as part of a team
- Background in an academic library environment or librarianship preferred but not required.

About Brandeis University Library

Ranked #34 by U.S. News & World Report among National Universities, Brandeis is a research intensive, medium-sized university with strengths across the humanities and sciences. Unusual for an institution our size is our considerable research portfolio, exceeding $55 million last year.

Brandeis is home to award-winning faculty members, students from 100 countries, and talented staff, all deeply engaged in the Brandeis community. Brandeis is also notable for the strength of our creative arts, and community members enjoy many performances and activities throughout the year in theater, music, and the visual arts. Located in Metro Boston, this area is home to an incredible range of activities, including arts, theater, excellent restaurants, national parks, and beaches.

The Library is a fantastic environment for maintaining an excellent work/life balance, engaging in meaningful professional development, and pursuing professional networking with peers in higher education throughout New England and the nation.

The Brandeis Library is the geographic and symbolic center of campus, and its recent decoupling from the IT Department offers the unique opportunity to redefine relationships with research, faculty, students, staff, technology, and information resources. With approximately 50 dedicated staff members the Brandeis Library works in tandem with the community to generate and preserve scholarship. We offer research services, instructional support, access to research and teaching resources, patron services, library systems services, a MakerLab, multimedia labs and studios, and the University Archives and Special Collections. We are dedicated to meeting the changing needs of our users and providing a space for the community to gather, study, collaborate, and achieve.

Full/Part Time

Full Time




Closing Date

How to Apply

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Closing Statement:

Brandeis University is committed to providing its students, faculty and staff with an environment conducive to learning and working and where all people are treated with respect and dignity. Toward that end, it is essential that Brandeis be free from discrimination and harassment on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, military or veteran status or any other category protected by law (also known as membership in a "protected class").


2019-06-19 |  Quick link to this job