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Weekend Circulation Staff, Lilly Library (Northampton)

As part of the Circulation Team, the Library Assistant supports all the circulation functions within the adult library.  S/he excels at good customer service, performs all circulation duties (checking out and discharging library materials, collecting fines and fees, registering new patron library cards, placing and processing holds, answering and directing phone calls, and directing patrons.)  S/he provides circulation, readers’ advisory and informational services to patrons in person, on the phone, or via email; participates in daily ILL delivery; provides adult programming support and open and closes the circulation desk as needed.  Lilly is a nice place to work. We place a high value creating a place where patrons and staff feel rewarded. 

This job posting is for every other Saturday and/or possible substitute work. 

Qualifications

High School diploma or equivalent with 1-3 years library experience.  Customer service experience; basic-intermediate computer skills; strong interpersonal and communication skills, both written and oral; excellent attention to detail; ability to work as part of a team and independently; ability to manage details in a fast-paced work environment; ability to interact positively with library patrons and library staff; ability to bend and lift loads to 50 lbs and perform such tasks as salting the walk or clearing up to 1 inch of snow from the library walks in winter. 

We would also like to have someone that has basic technology skills, who can, for example, troubleshoot a printer problem and/or help people get their mobile devices connected to the internet. 

Full/Part Time

Part Time

Education

NA

Salary

$12.25/hour

Closing Date

How to Apply

Send cover letter and resume to aheston@cwmars.org or Anne Heston, Admin. Assistant, Circulation Supervisor, Lilly Library, 19 Meadow Street, Florence, MA 01062

Posted

2019-08-08 |  Quick link to this job