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Library Assistant - Reference & Adult Services, Northborough Free Library (Northborough)

Are you a welcoming and friendly customer-service champion who loves serving the needs of library patrons at a busy service desk? This may be the job for you! We are seeking a part-time Library Assistant to assist patrons with library transactions, greet customers and provide administrative support in Reference & Adult Services, with some occasional coverage at the main Circulation Services desk. Essential functions including answering incoming calls, responding to public inquiries, providing basic directional reference and readers advisory services, assisting with interlibrary loan materials, handling fines and fees, processing and mailing out overdue notices and performing other clerical duties, as assigned. 

Hours: 11-hours per week, including Thursday evenings from 4:30 – 8:30 pm (beginning in January 2020) and either Monday or Tuesday evenings. Specific hours will be determined.   

Qualifications

Requires a high school diploma, with two or more years of clerical, customer service or library experience. Two years of college is preferred, or any equivalent combination of education and experience. Must be knowledgeable about general office procedures and equipment. Requires basic computer skills and familiarity with MS Office suite. Outstanding customer service skills and a friendly, welcoming attitude are a must. In addition to general knowledge of library operations and functions, a knowledge of popular books and multimedia, including eBooks and other electronic resources is preferred.

Full/Part Time

Part Time

Education

NA

Salary

$20.32 - $26.41/hour. This is a non-benefited position.

Closing Date

Initial review of applications begins 11/12/2019; position open until filled.

How to Apply

A complete job description is located at www.northboroughlibrary.org/aboutemployment.asp. Interested candidates should send a cover letter, resume and the names of 3 references to: Kate Whitman, Northborough Free Library, 34 Main Street, Northborough, MA 01532, or to kwhitman@town.northborough.ma.us. The Town of Northborough is an Affirmative Action/Equal Opportunity Employer. 

Posted

2019-11-05 |  Quick link to this job