Job Details

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Head of Youth Services, Haverhill Public Library (Haverhill)

Responsible for the operation of all aspects of the Youth Services Department of a busy public library, including staff supervision, collection development, programming, and budget oversight.  In coordination with the Management Team, plans and manages technology upgrades and policies, including the introduction of new procedures.  

Sample of Duties

1.       Assists all library visitors in the use of the library, including general questions, research, the Internet, electronic resources, readers’ advisory, and library computers and materials

2.       Assists library staff with patron problems and conflicts as they arise

3.       Works with the administrative staff to ensure safety and security of the public areas of the library

4.       Hires, trains, supervises, schedules, and evaluates department staff

5.       Actively participates in all appropriate professional meetings, including staff meetings, meetings of Department Heads, Merrimack Valley Library Consortium, and others, as designated

6.       Plans, organizes, and leads departmental meetings

7.       Plans and facilitates library-wide policies relating to youth services

8.       Leads collection development efforts for youth services materials

9.       Will work nights and weekends


Knowledge, Skills, and Desired Abilities

1.       Knowledge of print and electronic resources

2.       Interest in and familiarity with mobile technologies and their use in delivering services

3.       Knowledge of library trends and best practices

4.        Ability to meet people easily and get along well with others

5.       Ability to express one’s self clearly, concisely, and pleasantly in the English language in person, orally, and in writing

6.       Ability to learn new skills quickly

7.       Ability to work with MS Office products, both for internal library use and for patron instruction

8.       Ability to use new technologies, mobile devices, and social networking tools to communicate with library customers and colleagues

9.       Ability to manage situations in a busy, service-oriented environment with tact, courtesy, initiative, resourcefulness, and good judgment

10.   Ability to work cooperatively as a team member

11.   Ability to work independently with minimal supervision

12.   Ability to use, or quickly learn, ILS (Symphony) and facilitate staff and public use of the ILS/catalog

Minimum Qualifications

1.       Master of Library Science Degree from an ALA-accredited institution, will consider ongoing work towards a graduate degree and combined experience

2.       Three to five years experience in a public library administrative position, preferably Youth Services, managing both MLS and paraprofessional staff

3.       Demonstrated facility and experience with the Internet, electronic databases, Microsoft Office products, and integrated library systems

4.       Demonstrated facility and/or experience working with the public in a diverse urban environment

5.       Working knowledge of Spanish or Portuguese is a plus

Full/Part Time

Full Time




$46,193-54,189 (steps on City pay scale)

Closing Date

Open Until Filled, Priority Given to Applications Received by November 22, 2019

How to Apply

Please email cover letter and resume to: Sarah Moser,

Please do not call about this job.


2019-11-08 |  Quick link to this job