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Public Services Librarian, Graduate Librarian 2, Worcester Public Library (Worcester)

The Worcester Public Library seeks a Public Service Librarian. This position is a professional position under the general direction of the Public Services Coordinator and will assist with all aspects of public services in a busy department, including providing customer assistance at various service points. The Public Services Librarian provides professional reference and readers’ advisory services and maintains a working knowledge of library resources. This position participates in development of adult collections, programming, outreach, and information and digital literacy instruction. Work will include evening and weekend assignments, and working at other locations.

Qualifications

Qualified applicants will have knowledge of search skills using paper and electronic resources; prior experience working with diverse populations in an urban community; excellent interpersonal, written, and verbal communication skills; possess a strong commitment to consistent excellent customer service to a diverse population in an urban environment; hold a high level of professionalism and commitment to the organization; embrace opportunities to learn in a fast-paced changing environment; & be proficient in current and emerging technologies. Additionally, the successful applicant will have the ability to initiate, organize, and self-direct work responsibility under moderate supervision; to communicate with all staff about concepts, ideas, and requirements; to work independently and as part of a team; to create positive working relationships with a diverse staff; to learn and use library technologies; to maintain patron confidentiality; to reach and retrieve books at high and low shelf heights; to stand and or sit for prolonged periods of time; to perform bending, stooping, lifting, pushing, and twisting; to perform repetitive hand and arm motions for prolonged periods of time; and to move or lift up to 50 lbs.

Bilingual applicants are encouraged to apply.

Prior customer service experience in a professional work environment preferred.

Full/Part Time

Full Time

Education

MLS/Masters

Salary

$23.63 - $33.85 hourly

Closing Date

12/13/19

How to Apply

The Worcester Public Library makes every effort to support ALA’s “Core Competences of Librarianship” http://www.ala.org/educationcareers/careers/corecomp as approved and adopted as policy by the ALA Council, January 27th 2009 and, as an Affirmative Action/Equal Opportunity Employer, values diversity and aims to have its workforce reflect the community.

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter on or before FRIDAY, DECEMBER 13, 2019 to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Preference given to Worcester Residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall Human Resources, 508-799-1030, HR@Worcesterma.gov. 

Posted

2019-11-26 |  Quick link to this job