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Reference/Information Services Librarian, Town of Bridgewater (Bridgewater)

Responsible for ensuring a consistent and positive user experience at the reference desk and other areas of the library when dealing with information requests, research, and technology. Identify and interpret patron needs; provide reference, readers’ advisory, public computer assistance and database services to library patrons in person, on the telephone, and by electronic means. Maintain and troubleshoot staff and public computer workstations and related equipment, while assisting in developing the library’s technology plan. Provide evolving technology instruction to patrons. Handle regular shifts on the public service desks, collection development, and assist with library’s local history collection. Writes grant proposals and administers funded grant projects. Prepare monthly and statistical reports for state reporting and to facilitate maintenance of the library collection. Attend consortium and regional meetings and participates in continuing education to keep current with the latest technologies and trends as they relate to a public library setting. In cooperation with other departments, review and develop policies and procedures for overall library operation to recommend to the Director & Assistant Director. May undertake special projects, committee work, and other tasks as needed at the request of the Library Director or their designee. 

This position description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required. 

• Probationary Period: six (6) months
• Work week: 35 hr/week including evening and weekends


Master’s degree in Library Science from an ALA accredited program. Three years of professional library experience. The drive to assist patrons in a highly patron-centric library environment. Excellent communication skills, patience, problem solving, and the ability to work with patrons and staff with varying levels of expertise. Proficiency with MS Office, social media applications, electronic mailing lists. Familiarity with website design and graphic design desirable. Strong desire to innovate and integrate library resources into the community.

Full/Part Time

Full Time




*UPDATED* Position Range: $53,107.60 - $59,659.60. Salary expectations should be included with the submission.

Closing Date

March 13, 2020

How to Apply

Please complete submit letter of interest and resume via email at If mailing, please send to Office of the Town Manager, Human Resources RE: Reference-Info Post, 66 Central Square - 2nd floor, Bridgewater, MA 02324.

The Town of Bridgewater is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.


2020-02-04 |  Quick link to this job