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Technical Assistant Circulation Department: 40 hours, Haverhill Public Library (Haverhill)

JOB SUMMARY: 

Performs all duties related to the circulation of library materials including checkouts, checkins, renewals, patron registration, reserves, and collection of fines and fees at both the Circulation and Youth Services desks. Will have some regular Youth Services shifts, predominately nights and Saturdays. Represents the library in a pleasant and helpful manner in all aspects of work.




SUPERVISION RECEIVED:

Works under the supervision of the Circulation Department Head, with additional guidance from Administrative staff.




SUPERVISION EXERCISED:

Provides limited direction to the page staff.




MAJOR DUTIES AND RESPONSIBILITIES:

1. Provides library patrons with the service and attention they require in a pleasant and helpful manner. Refers patron to the staff person best able to help.

2. Checks library materials in and out. Checks condition of materials and routes to appropriate departments for further evaluation if necessary.

3. Collects fines and fees on library materials.

4. Resolves bills and other delinquencies for the patron.

5. Processes reserve materials and notifies patron when materials are ready.

6. Registers new patrons and introduces the new patron to the library services offered. Enters patron information into the database.

7. Maintains Museum Pass and Meeting Room bookings.

8. Performs basic Reader’s Advisory service by helping patrons select fiction, stocking and merchandising the new book and staff recommends shelves. Participates in formulating special display areas.

9. Opens and closes the Main Desk area and/or Youth Services desk, including managing the cash register, emptying the book drop, and ensuring that the area is neat and ready for the day.

10. Handles telephone calls appropriate to the department and routes other calls if necessary.

11. Checks in and processes the delivery.

12. Performs other duties as required.

Qualifications

KNOWLEDGE, SKILLS, AND DESIRABLE ABILITIES:

1. Ability to meet people easily and get along well with others.

2. Ability to express oneself clearly, concisely and pleasantly in the English language both orally, in person and over the phone, and in writing. Knowledge of Spanish is a plus.

3. Ability to handle minute detail.

4. Accurate typing and word processing skills.

5. Ability to learn new skills quickly.

6. Ability to handle situations with tact, courtesy, initiative, resourcefulness, good judgment and punctuality.




SCHEDULE

Full Time, will include evenings and weekends. 

Full/Part Time

Full Time

Education

BA/BS

Salary

$628-702/wk, steps on city payscale

Closing Date

Priority Given to Applications Received by September 4, 2020

How to Apply

Send cover letter and resume to: Sarah Moser, Director, smoser@haverhillpl.org

Do not call about this job. Please specify that you are applying for the 40 hour position.

HPL is open to the public with restrictions. You will be expected to interact with the public on a daily basis, with safety protocols in place.

Posted

2020-08-14 |  Quick link to this job