Job Details

To page through the job listings requires cookies. You do not appear to have cookies enabled for this website.

Head of Circulation, Worcester Public Library (Worcester)

The Worcester Public Library seeks candidates for the position of Circulation Services Manager!  Under the general direction of the Head Librarian, this position oversees all aspects of the Circulation Services Division. The Circulation Services Manager is responsible for all activities and functions dealing with the circulation for materials and related services; including, developing and implementing policies and procedures related to circulation, patron registration, record keeping and revenue collections, & training throughout the library system. Qualified applicants will have demonstrated knowledge of the principals and practices of effective library management; knowledge and skill in effective employee supervision and management; strong leadership abilities; excellent problem-solving, time management, and public speaking skills; knowledge and experience working with computer software applications & online databases and proficiency in current and emerging technologies; flexibility in prioritizing projects; a willingness to mentor, train, and inspire staff; excellent written and verbal communication skills; possess excellent interpersonal and customer service skills; and have experience working with diverse populations in an urban community.

Additionally, the ideal candidate will have the ability to plan short- & long-term work objectives; develop and maintain effective working relationships; analyze complex problems and evaluate alternatives/creative solutions; work independently and as part of a team; to learn and use library technologies; to maintain patron confidentiality to push book carts and bins loaded with library materials; to reach and retrieve books at high and low shelf heights; ability to stand/sit for prolonged periods of time; to lift and/or move up to 50lbs; and to work a flexible schedule including evening/weekend assignments. This position requires working at multiple locations, so reliable transportation is required.


·         Bachelor’s degree

·         Three (3) to Five (5) years’ management experience, including supervision of personnel

·         Minimum two (2) years’ experience in a Library setting

·         Working knowledge of Integrated Library Systems and services

·         Ability to successfully pass a CORI/SORI

·         Reliable transportation to travel between required locations 

Full/Part Time

Full Time




$55,559.74 – $72,653.44 annually

Closing Date


How to Apply

To apply, please visit: or send resume and cover letter on or before DATE: DECEMBER 11, 2020   to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Cover letter & resume required for consideration. Preference given to Worcester Residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall Human Resources, 508-799-1030,


2020-10-26 |  Quick link to this job