Job Details

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Reference Assistant, Gale Free Library (Holden)

Under the direction of the Head of Reference Services, the Reference Librarian provides full reference service to library patrons. This includes information services and collection development, as well as researching, planning and implementing some Adult Programs.


-Participates in planning, evaluating and executing the reference service program. Discusses and makes recommendations to supervisor regarding policies, procedures, general operations and/or reference services for the library.

-Provides reader’s advisory and reference and information services on-site, online and by telephone, following standard principles and practices and the policies of the library.

-Assists with Adult Programming, including researching potential programming opportunities, and coordinating, promoting and carrying out those programs (including online programming)

-Assists the public in using all available print and digital information resources.

-Assists with Library publicity. Includes: creating marketing and promotional materials for Library programs, resources and services, and assisting with online publicity, including social media

-Assists the public with the use of the library’s equipment, including computers, printers, photocopiers and other devices.

-Performs other reference tasks as assigned


-Thorough knowledge of the principles and practices of reference services and of current reference resources

-Strong knowledge of and experience with a wide range of technology and digital resources

-Demonstrated ability to work effectively with public and staff.

-Strong organization skills.

-Education: Masters Degree in Library Science from an ALA accredited college or university; courses in reference resources and use of technology

-Experience: one year public library experience which includes working with the public; reference experience preferred

-Required to work evenings and weekends on a rotating schedule


-Works in normal office and library environment.

-Includes standing, sitting, walking, reaching, stooping.

-Operates a variety of office equipment requiring eye-hand coordination including computer terminals.

-Ability to move loaded book trucks, reach all shelves, rearrange metal shelving, carry books and other items; ability to stand, walk, crouch, reach, stoop, sit; ability to talk, hear, use close and distant vision, depth perception, adjust to focus; ability to read, write.

-Occasional travel is required to attend meetings, workshops, etc.

Full/Part Time

Part Time





Closing Date


How to Apply

Send Resume to 

Town Manager

Town of Holden

1204 Main Street

Holden MA 01520

Attn: Ref Position


2020-10-27 |  Quick link to this job