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Evening Library Assistant, Holyoke Public Library (Holyoke)

The Holyoke Public Library is seeking applications for the position of Evening Library Assistant. The Library Assistant performs circulation desk duties, checks materials in and out, renews materials, collects and records fees and fines, issues library cards and enters patron data, answers main desk telephone, retrieves items for paging list (reserve requests), notifies patrons regarding reserved materials availability. Provides patron assistance and responds to questions and concerns. Guides patrons through using the Library self-checkout machines when needed. Sorts, distributes and processes materials from other libraries. Sorts and shelves materials. Strong customer service skills required.

Evening hours are traditionally until 8:30pm. Hours at the Library have currently been reduced to day hours, but when the library opens to the public the evening shift will be 4pm-8:30pm, with Friday and/or Saturday hours as needed.

Qualifications

Excellent customer service skills. Strong written and verbal communication skills.  Basic computer skills; interpersonal and problem-solving skills. Clerical skill required and library experience preferred, or equivalent combination of education and experience. Professional development certificates encouraged.

Ability to work with library customers and staff in a friendly, efficient manner, listen and communicate effectively, perform routine clerical and record-keeping tasks repetitively and efficiently. Ability to learn and use computerized library catalog system and related equipment, operate standard office equipment, maintain confidentiality, reliable attendance and regular schedule.  Ability to speak Spanish helpful.

Full/Part Time

Part Time

Education

NA

Salary

$11.53/hour (day shift) - $11.83/hour (evening shift)

Closing Date

January 31, 2021

How to Apply

Email Resumes and cover letter to library@holyoke.org by the closing date of January 31, 2021.

The Holyoke Public library is an Equal Opportunity Employer.

Posted

2021-01-05 |  Quick link to this job