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Library Circulation/Reception Assistant – Part-time, Leominster Public Library (Leominster)

GENERAL SUMMARY:



Position requires working with the public, in person and on the telephone. Ability to provide excellent customer service while adhering to library policies is essential. Attention to detail, organizational skills, and computer skills necessary.



SUPERVISION:



Works under the direction of the Circulation Supervisor.  



ESSENTIAL JOB FUNCTIONS:



·         Checking out and checking in library materials. 

·         Registering and updating library cardholder information. 

·         Collecting fines for overdue library materials. 

·         Processing payments for lost/damaged library materials. 

·         Answering and routing incoming telephone calls & placing telephone calls to patrons. 

·         Answering general information questions & providing directional information to patrons. 

·         Shelving library materials. 

·         Making public computer reservations. 

·         Placing holds on items in other libraries. 

·         Registering patrons for library programs. 

·         Following library patron confidentiality guidelines. 

·         Handles other short-term duties as necessary

Qualifications

RECOMMENDED QUALIFICATIONS:



A High School Degree or GED is required. Previous experience working in a Library or in customer service preferred. Bilingual abilities desirable.



• Enthusiasm, energy, and a high degree of accuracy in the completion of all tasks. 

• Ability to handle multiple tasks simultaneously and assess priorities in a busy setting. 

• Ability to maintain composure and treat people with kindness in a busy setting. 

• Previous experience providing customer service. 

• Comfort using a variety of technology including computers, printers, and photocopiers. 

• Willingness to learn new technology. 

• Dependability and punctuality.

Full/Part Time

Part Time

Education

NA

Salary

$13.50 hourly

Closing Date

Open until filled

How to Apply

TO APPLY:  Send resume & cover letter to Wendy Hurley, HR Director @

whurley@leominster-ma.gov



Equal Opportunity Employer/Affirmative Action


Chosen candidate must be able to pass a pre employment physical/drug screen and background check.

Posted

2021-03-18 |  Quick link to this job