Job Details

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Department Head-Reference and Information Services, Haverhill Public Library (Haverhill)

Job Summary

This position is responsible for the operation of all aspects of the Reference and Information Services Department, including staff supervision, collection development, interlibrary loan services, and budget preparation and oversight.  In coordination with the Systems Administrator, the Head of Reference and Information Services plans and manages adult computer services and the introduction of new technologies and trains library visitors in the use of those technologies.  This position requires current knowledge of library trends and best practices.

Supervision Received

Works under the supervision of the Library Director and Assistant Director

Supervision Exercised

Supervises professional and support staff in the Reference Services Department; oversees volunteers and pages assigned to the department; acts as de facto manager in absence of director and assistant director, supervises all subordinate staff when appropriate


Minimum Qualifications

1.       Master of Library Science Degree from an ALA-accredited institution

2.       Three to five years experience in a public library administrative position, preferably Reference Services, managing both MLS and paraprofessional staff

3.       Demonstrated facility and experience with the Internet, electronic databases, Microsoft Office products, and integrated library systems

4.       Demonstrated facility and/or experience working with the public in a diverse urban environment

5.       Working knowledge of Spanish or Portuguese is a plus

Full/Part Time

Full Time




$47,824-56,102 (steps on City pay scale)

Closing Date

Open Until Filled, Preference will be given to applications received by May 14

How to Apply

Send resume and cover letter to: Sarah Moser, Director,, Haverhill Public Library


2021-04-27 |  Quick link to this job