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Circulation Library Assistant, Medfield Public Library (Medfield)

The Medfield Memorial Public Library, located in the metrowest suburbs of Boston, is seeking a Library Assistant to work in circulation services. Join our collaborative team!

This position performs all duties related to the circulation department, providing excellent customer service to all library users who enter the library or call on the phone. The ability to multitask while maintaining a friendly attitude is essential. The duties of this position include check-in/check-out of library items; recommending books, movies and other materials; assisting with locating items in the library and throughout the library system; shelving items on the main floor; gathering books to fill holds; and helping patrons use library technology, such as accessing the library’s wifi and placing holds.

This position requires the ability to deal in an effective and courteous manner with members of the general public on a daily basis, and to enjoy working with and possess the skills to interact with children, teens and adults in a professional manner. The ideal candidate exhibits a passion for working with technologies, is curious and enthusiastic about new technologies, and is excited about finding innovative ways of sharing technology with patrons and being able to assist with technology troubleshoot for patrons and staff will be considered a plus.

First and foremost, this is a customer service position; patience, friendliness, and teamwork skills will be required.

This is an approximately 15 hours per week, non-benefited position. Hours will include working every third Saturday under our current operating hours and will include Sunday shifts 1:30 - 5 with a Sunday differential when we return to our normal operating hours. For information on the library’s current hours, please visit medfieldpubliclibrary.org/building-re-opening-info.

Qualifications

Required: High school diploma or equivalent. Possess a working knowledge of common office application software, computer hardware, and use of the internet as well as the capacity to adapt to new technologies.

Highly Recommended: BA or equivalent. Familiarity with Sierra ILS and Encore discovery platform. Experience providing excellent customer service in a fast paced work environment. Experience in library programming, marketing, computer troubleshooting and support. Familiarity with emerging library technologies and trends, and ability to assist in technology troubleshoot for both patrons and staff.

Full/Part Time

Part Time

Education

NA

Salary

This position starts at $18.86/hr with annual step increases

Closing Date

May 16, 2021

How to Apply

Please submit cover letter and resume to Circulation Supervisor, Moira Mills, at mmills.mld@minlib.net by May 16, 2021; applicants will be reviewed and considered when they apply.

Posted

2021-05-04 |  Quick link to this job