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Reference Librarian, Holbrook Public Library (Holbrook)

The Holbrook Public Library is looking a candidate for the Reference Librarian position.  This position is at an Assistant Librarian classification.  19 hours per week. (A/A & EOE)

Basic Function:

Provides reference services, computer skills instruction, and conducts adult library programming.  The Reference Librarian serves as supervisor of the day in the absence of Library Director or Assistant Directors. Library, educational and administrative duties in the management and operation of the reference division of a municipal library, including the organization and delivery of services and the implementation of effective procedures and processes; all other related work as required that is logical to the position. The Reference Librarian’s duties may require working outside of the Library’s normal operating hours for programming needs, meetings, or other administrative reasons. 


Works under the Assistant Director and the Library Director. Serves as the person in charge in the absence of the Library Director or Assistant Directors.

Principal Duties:

a.      Answers general reference and research questions.

b.      Library services training and instruction is conducted through in person and virtual classes. (individual or group)

c.       Computer skills training, instruction, and troubleshooting.

d.      Provides Reader’s Advisory Services.

a.      Thorough knowledge of library science and library services in order to refer library patrons to appropriate reading materials and to process collections into and out of the library.

b.      Thorough knowledge of a broad range of literature and related materials.  

e.      Adult Programming as designated by the Library Director and through collaboration, including Book Groups, Art programs, Author Talks, community discussions, and other enrichment programming.

f.        Promotes library services through programming, marketing, and outreach.

g.      Assists Library Director in ordering materials for the library’s print and digital collections. 

a.      Primary focus in Adult Non-Fiction

b.      Digital formats for Adult Fiction and Non-Fiction

c.       DVD and Audiobooks

h.      Weeds and updates reference and adult collections using CREW method and professional judgment.

i.        Communicates with vendors in regards to database, electronic, and digital subscription services.  

j.        Maintains Holbrook local history section. 

k.       Uses social media platforms to promote library programs, services, and news.

l.        Manages interlibrary loan requests for materials not readily available in the OCLN network, in conjunction with the Circulation Supervisor. 

m.    Participates in creating library displays, exhibits, and bulletin boards.

n.      Attends professional workshops, continuing education courses, and regional and network seminars and meetings.

o.      Represents the library to community groups as assigned.

p.      Maintains order in the library in consultation with other library staff.

q.      Evaluates and prioritizes the needs of the library’s adult services on a regular basis and reports to Library Director. 

r.       Recommends new procedures, policies, and technologies to improve the administration of library services generally.

s.       Following the goals of the Library’s mission statement and strategic plan, the reference librarian researches grant opportunities for the library.

a.      Applicable grants are applied for and administered by the Reference Librarian.

t.        Participates in the formulation of general library policy and planning.

u.      Provides a monthly report for the Board of Trustees.

v.       Creates and fosters business relationships with town and community organizations.

w.    Keeps programming statistics, and assists the Library Director as necessary to compile these statistics and prepare various reports related to service and programming duties in accordance with standard procedures.

x.       Attends Friends of the Holbrook Public Library meetings as a library liaison.

y.       Attends OCLN Reference Roundtable Meetings.

z.       Other duties as assigned by Library Director.


Sets the standard for the level of professionalism and courteous customer service offered. Must have excellent computer and reader advisory skills. 

Excellent oral and written communication skills essential. Advanced computer skills and ability to troubleshoot public computer problems necessary. Ability to set priorities and complete projects independently and as a member of a team. 

Professional Development:

Maintains current knowledge of and trends in Adult Services, including literature, film and music, popular digital technologies, virtual and in-person programming developments and related library services and resources. 

The Reference Librarian seeks out continuing education and training opportunities for professional development to help provide better service to the Holbrook community.

Work Environment:

Must have physical ability to stand for long periods of time, bend, reach, stoop, push a book cart, and lift up to 25lbs.

Work at this level involves a variety of highly specialized work tasks with many details to monitor and manage. While guidelines are available, incumbent must rely on advanced education and training, experience, good judgment, and specialized research skills to maintain a high quality level of service.

The Reference Librarian has constant contacts with the public in person, by email, and by telephone. Other contacts are with library staff, other town employees, state and regional library systems and networks, historical societies, teachers, and students.

Work is performed in a public service area that is busy, sometimes noisy, and with frequent interruptions. The Reference Librarian is expected to provide assistance to patrons using library resources, interpreting policy, supervising public areas, guiding patrons in locating and using materials, and representing the library to the community.

General Knowledge:

Working knowledge of modern library policies and procedures, methods, practices and materials; Knowledge of basic reference sources and research techniques; Knowledge of database and online reference sources; Internet; computer applications and library system software; Experience with website development and maintenance desirable. Performs varied and responsible duties requiring knowledge of Library operations and the exercise of independent judgment and initiative in completing tasks, particularly in situations not clearly defined by precedent or established procedures. However, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


MLS degree and a minimum of three years professional library experience are required.

Full/Part Time

Part Time




$25.40 to $29.66 over four steps.

Closing Date

How to Apply

Please email a cover letter, resume, and three professional references to library director Donald Colon at


2021-05-26 |  Quick link to this job