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Circulation Librarian, The Ayer Library (Ayer)

The Ayer Library is seeking a creative, adaptable, and enthusiastic person to join our small customer-service focused team.  Following the appointment of a new Library Director in 2018 and the COVID-19 pandemic, we are in the process of evaluating how to best serve our community today and in the years to come.  If the idea of joining a small group of staff and volunteers dedicated to providing excellent public library service during a period of change appeals to you, please consider applying for this position!

Position

The Circulation Librarian (CL) is an entry-level professional position that provides front-line customer service in both the Adult and Youth Services Departments.  The CL also provides off-desk support for library operations in a variety of areas.

Supervision

The CL reports to the Head of Adult Services or the Head of Youth Services, depending upon primary assignment.  The CL may also receive direction on a project-by-project basis from the Assistant Director or the Library Director.

Supervisory Duties

The CL may supervise the work of Library Clerks and/or volunteers, depending upon the assignment.

Essential Duties and Responsibilities

Provide judgment-free circulation, reference, and reader’s advisory services to patrons of all ages; respond to inquiries in person, by telephone, email, and social media; provide direction, information and instruction to patrons in the use of library resources and technology.  Assist with other customer service tasks as needed.

Assist with the maintenance of the Library’s circulating collection of physical and digital materials; work may involve reporting usage, taking inventory, selecting items for purchase, weeding, cataloging, and other technical service tasks as needed.

Become part of a supportive and effective team of staff and volunteers that are working to achieve the Library’s short and long-term goals. 

Other Duties

Depending upon the Library’s needs and selected applicant’s affinity, the CL may be assigned responsibility for tasks involving but not limited to public programming, outreach to the community, the promotion of library events and services, maintenance of the library facility, etc.

Full/Part Time
Part Time (80%)  This is a 32 hour per week position, with work shifts to include evenings and weekends.

Compensation

Paid vacation, personal days, and sick leave provided in accordance with the Ayer Library’s Personnel Policy.  Health and dental insurance, pension and other benefits available as detailed in the Town of Ayer’s Personnel Policy for non-union employees.

Qualifications

This position requires: 

The ability to work effectively with members of the public and library colleagues from a variety of backgrounds amid frequent interruptions in a changing workplace. 

Excellent communication skills; good humor; patience, perseverance, and creativity to solve problems; the ability to learn and apply good judgment; the desire to contribute to a thriving public service oriented team.

Comfort with troubleshooting problems with software, apps, tablets, smartphones, PCs, WIFI, copiers, printers, and other aspects of library technology.

A desire to learn new skills, refresh old ones, and to “pitch in” where there’s a need.  

Physical Requirements

Minimal physical effort is required to perform most duties; some duties require moderate effort such as lifting and carrying up to 35 lbs. The employee is frequently required to stand, walk, sit, speak, hear, use hands to operate equipment, climb, stoop, reach with hands and arms and lift, move, and push equipment. Vision requirements include the ability to read routine documents and use a computer. 

Minimum Education/Experience:

A High School diploma, GED, or the equivalent.  
2-4 years of customer service experience.

Preferred Education/Experience: 

An associate’s or bachelor’s degree.  
1-3 years of customer service experience in a library setting.

Full/Part Time

Part Time

Education

NA

Salary

Starting wage for this position is $17.48/hour.

Closing Date

July 5, 2021

How to Apply

Send a letter of interest and a resume or CV to Tim Silva, Library Director, tsilva@ayer.ma.us. The position is open until filled; priority will be given to applications received on or before June 25th.  

The Ayer Library

26 E. Main Street

Ayer, MA 01432

www.ayerlibrary.org

Posted

2021-06-10 |  Quick link to this job