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Technical Services - Library Assistant I, Waltham Public Library (Waltham)

Seeking TWO friendly, adaptive, enthusiastic, service-oriented individuals to help serve a diverse, urban community within a busy library setting. We're looking for people who are self-motivated, care about accuracy, and can handle stressful situations with grace and good humor. Customer service experience is highly valued.

Duties include:  Assisting in all aspects of the Technical Services Department including collection development, selection, acquisition, cataloging, processing, invoicing and quality control; Providing public service desk tasks including check-in, check-out and renewing materials on the telephone or in person.  Providing assistance in locating materials; advising and recommending materials to children and adults. Interpreting and enforcing library policy and other similar or related work as directed.

35 hours per week including staffing a public service desk a minimum of one evening per week, and a minimum of one Saturday and Sunday per month year-round and as needed. Excellent benefits.

Starting salary: $57,652.

Qualifications

Bachelor’s degree and at least one year experience working with staff and public in a tactful and courteous manner.  Excellent computer and problem solving skills along with an active interest in new technologies.  Superior customer service skills.  Strong knowledge of popular library materials and ability to anticipate publishing trends in order to select and order materials and weed collections. Ability to advise patrons on reference and current reading materials.  Ability to perform detailed work accurately and efficiently with a minimum of supervision.  Strong oral and written communication skills.  The employee must occasionally lift and/or move up to 30 pounds. Must pass a pre-employment physical with drug and alcohol screening, a Criminal Offenders Record Information (CORI) and a background check. Selected candidate will be required to submit three written and signed letters of reference within one week of accepting a conditional offer.  Letters may not be dated any older than two years.  Emails are acceptable providing they come directly from the author’s email. Full description available at Human Resources Department.

Preferred: Experience with Dewey Decimal Classification System; fluency in Spanish, Chinese, Haitian Creole or Portuguese; familiarity with III Sierra software, Microsoft Office and Google workspace.

Full/Part Time

Full Time

Education

BA/BS

Salary

$57,652.

Closing Date

August 9, 2021

How to Apply

Qualified candidates should submit, preferably in ONE complete pdf:

·         Completed City of Waltham employment application 

      ( https://www.city.waltham.ma.us/human-resources-department )

·         Resume

·         Letter of interest to: 

Mary Gullotti

Human Resources Department, 119 School Street, Waltham, MA 02451

jobs@city.waltham.ma.us  /  781-314-3356

  Equal Employment Opportunity / Affirmative Action Employer                                   Req#2022-14     posted  7/7/2021

Posted

2021-07-07 |  Quick link to this job