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Library Access Services Assistant (part-time/temporary), University of Massachusetts Lowell (Lowell)

Job no: 509431
Position type: Hourly
Benefit Status: Non-Benefited – Non-Union
Campus: UMass Lowell
Department: Library
Salary: $19.00 to $23.00/hour
Applications Open: Aug 18 2021
Applications Close: Open until filled

General Summary of Position:

The Library Access Services Assistant will assist in the processing of Interlibrary Loan requests, retrieve and ship materials as requested through RAPID and ILLiad, receive and process incoming materials for use.

Reporting to the Access Services Department, the candidate will perform the following job duties:

1. Assist in the processing of materials:

Process Interlibrary Loan requests with ILLiad software.
Obtain copyright materials exceeding fair use guidelines using Reprintsdesk software or OCLC’s IFM payment system
Retrieve and ship materials as requested through RAPID and ILLiad
Receive and process incoming materials for use.

2. Provide support for use of library materials for course work:

Create and maintain reserves records in the online catalog.
Register patrons for library privileges.
Issue Boston Library Consortium Cards.
Issue Walk In Interlibrary Loan borrowing cards.
Maintain patron accounts.

3. Other duties:

Communicate with other UML agencies such as UCAPS and Campus Security
Participate in shelf shifting projects
Assist in collection weeding activities.
Other duties as assigned by Access Services Coordinator or Head of Access and Technical Services

4. Promote the University’s commitment to customer service by:

Building effective partnerships with co-workers throughout the University by freely sharing appropriate information and providing assistance when needed.
Ensuring optimum service to all internal and external partners in response to all requests for service and information.
Maintaining an environment that is welcoming to persons of all backgrounds, nationalities, and roles.


Minimum Qualifications (Required):

High School Education or equivalent, some college preferred
Experience in library environment desirable
Demonstrated experience with computer software such as Microsoft Office Suite and data management systems

Full/Part Time

Part Time



Salary Range

$19.00 - $23.00  / hour

Salary Notes

Salary: $19.00 to $23.00/hour

Closing Date

Open until filled

How to Apply

Special Instructions to Applicants:

Review of applications will begin immediately and continue until the position is filled; however, the posting may close when an adequate number of qualified applications is received.

This is a part-time, non-benefited position.

Please include a resume with your application.  Names and contact information of three references will be required during the application process.  Submission of a cover letter is optional.

Apply at:


2021-08-18 |  Quick link to this job