Job Details

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Information and Research Librarian Substitute, Framingham Public Library (Framingham)

This individual will work on an as-needed basis, primarily during evening and weekend shifts,
under the direction of the Supervisor of Information and Research Services. Frequent contact with
the public and other Library and Town employees requires the exercise of tact, diplomacy, and

Essential Functions:
(The essential functions or duties listed below are intended only as illustrations of the various
types of work that may be performed. The omission of specific statements of duties does not
exclude them from the position if the work is similar, related or a logical assignment to the
▪ Staffs the research/information desk; responds to patron and staff requests for information in
person, via phone, email, or chat.
▪ Assists patrons in finding materials and information using print and non-print sources with the
online catalog and databases.
▪ Assist patrons with use of Public PCs and related software.
▪ Provides excellent customer service to patrons and establishes good working relationships with
colleagues and staff.
▪ Responsible for keeping current with developing technology as related to Reference Services.
▪ Performs other duties as assigned. 

Physical Requirements:
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
Must be capable of operating miscellaneous tools and office equipment relative to this position
which shall include, but may not be limited to: computers, copiers, fax machines and calculators.
Ability to move around the facility, walking, sitting, bending, climbing, kneeling, carrying and
stooping; Ability to use hand and finger motion with enough manual dexterity to use computers
and handle library items; Lift up to 40 pounds, or greater with assistance; and perform other
efforts as identified with normal library work. Communicate effectively with others, orally and in

Supervision Received:
Works under the director of the Supervisor of Information and Research Services.

Job Environment:
Work is performed primarily in an office environment with normal office noise and traffic.


Must have completed a Reference Services course from an accredited Master's Degree in Library
 Science program.
▪ 1-year public service experience, library experience preferred
▪ Strong organizational skills; strong public service orientation and skills
▪ Ability to work under pressure
▪ Computer skills
▪ Familiarity with Microsoft Office and email platforms,
▪ Ability to assist patrons with and troubleshoot office equipment such as scanner, printer,
copier, fax
▪ Familiarity with collection development, specialized reference subject areas, and/or
automated sources preferred
▪ Tact, diplomacy, flexibility
▪ Familiarity with Spanish or Portuguese desirable

Full/Part Time

Part Time



Salary Range

$23.18 - $31.64  / hour

Closing Date

How to Apply

Please visit our website to apply:


2021-08-20 |  Quick link to this job