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Substitute Library Technician, Paul Pratt Memorial Library (Cohasset)

Position performs customer service functions for the library, including circulation and technical  service work functions. Employee provides information and assistance to patrons, responding to  customer inquiries, requests and concerns. Position requires a thorough knowledge of library  procedures, practices and policies. Employee must be able to exercise good judgment and  initiative, and to work both independently and as part of a team. 

●        Assists patrons at circulation desk, checking materials in and out, registering new patrons for library cards and Internet access, issues library cards and replaces lost cards, assists with holds and renewals, prepares and sends overdue notices, collects fines, resolves overdue and lost materials issues.

●        Maintain working knowledge of multiple computer softwares and databases required to exercise daily duties, including, but not limited to: Workflows, ILL, ComCat, Open Office, Microsoft Office, Google Drive, assorted reference databases, the Paul Pratt Memorial Library home page, and the Internet.

●        Assist patrons in utilizing the above mentioned services.

●        Receive daily transit, including unpacking, checking in, shelving books on hold shelf, and calling patrons to alert them that their materials have arrived.

●        Provide reference assistance and readers advisory to library patrons.

●        Assists in the processing of materials for shelving.

●        Assists with specials projects.

●        Print morning, noon, and evening holds list, pull requested items and prepare them for transit to requesting libraries.

●        Collect money for overdue fines, lost or damaged items, printing, sales of fundraising items for Friends, replacement of library cards, and occasional donations to the library.

●        Answer telephone and assist patrons with holds, renewals, general reference, museum pass reservations, hours, program room, donations, directions, etc.

●        Reserve and distribute Museum Passes.

●        Clean and repair damaged library media.

●        Maintain copier and provide assistance to patrons with copying.

●        Shelf reading assigned sections of library collection, shifting books, weeding, and blocking shelves for neatness.

●        Monitor book drops.

●        Assist in maintaining the cleanliness of the library: picking up trash, filling scrap paper and pencil supplies, keeping paper in all the printers and copiers, organizing furniture.

●        Assist with library programs.



●        Provides a welcoming, friendly, and helpful environment to all patrons while maintaining the library mission of providing equal access to all patrons, while enforcing Library Policies.

●        Performs a variety of routine and well-defined duties which require the exercise  judgment and initiative in assisting patrons and responding to requests.

●        Enjoys frequent contact with the general public, requiring courtesy, tact, and patience in providing assistance to patrons.

●        Must appreciate the importance of confidentiality and privacy of patron circulation records, personal patron information, and patron book selections.

●        Moderate physical effort required in performing duties including lifting, carrying, and/or shelving books, under typical library conditions with minimal exposure to hazards.

Full/Part Time





$18.69  / hour

Salary Notes


Closing Date

How to Apply

Please email resume and cover letter to Assistant HR Director, Justine Hunt at 


2021-08-20 |  Quick link to this job