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Resource Sharing Assistant, Harvard University / Harvard Library (Southborough)

The Harvard Depository is a customer-focused storage facility housing primarily paper-based library collections and records, located approximately 30 miles west of Boston.  Founded by the Harvard University Library in 1986, the HD's primary service responsibility is to meet the storage & retrieval needs of the University's libraries, archives, & administrative offices. The restricted-access facility provides a strictly regulated media preservation environment, precise inventory-tracking controls, efficient online retrieval ordering and dependable overnight delivery of materials requested from storage.  The Harvard Depository houses over 11 million items with an average of 417,000 accessions, 218,000 retrievals, and 200,000 refiles annually.

Please note: the regular schedule for this position is 40 hours per week. Flexible working hours within 7:00 AM to 7:00 PM with two paid 15 minute breaks and a half hour unpaid lunch. Alternatively, the schedule could be set to include an additional half hour to accommodate an hour unpaid lunch.

Job-Specific Responsibilities

Under the direction of the Harvard Depository Resource Sharing Manager, and as a part of the Access Services team, Resource Sharing Specialist is responsible for scanning requests for Harvard’s Collections for the use by other libraries and individuals worldwide in an efficient, timely and cost-effective manner through the use of resource sharing tools and best practices.

The individual in this role with be responsible for:

Monitoring request queues in resource sharing software (ILLiad, RapidILL, Docline, OCLC) and transferring to retrieval directory.
Retrieving and refiling material as necessary, using lift equipment.
Scanning requested pages, editing as necessary, and uploading through scanning and resource sharing software.
Assisting Harvard Depository operations, as needed and possible, including:
Sizing, sorting, counting, and scanning new items into the Depository database.
Shelving trays and boxes in warehouse setting.
Retrieving, sorting, and refiling circulating items.
Adjusting, labeling, scanning shelves.
Packing, labeling and shipping boxes.

Physical Requirements

Frequent use of a computer keyboard, mouse, and barcode scanner.
This position involves regularly lifting and moving loads weighing in excess of 40 pounds.
This position requires bending, squatting, stretching and climbing.
May be sitting for long periods of time to scan materials.

Harvard University aims to be the world’s recognized leader in sustainable inclusive excellence by fostering a campus culture where everyone can thrive. Working in close collaboration with offices across the university, the Harvard Library is becoming one of the campus leaders in advancing equity, diversity, inclusion, belonging and antiracism. We believe that an inclusive environment that cultivates and promotes understanding, respect, and collaboration across our diverse workforce enables our success. As well, we believe that our work with faculty, students and researchers to explore answers to intellectual questions, enduring and new, and to seek solutions to the world’s most consequential problems, requires that we not only reflect, but also advance our diverse society. 

Harvard Library’s core values are the foundation upon which our antiracism agenda is being developed. Our values emphasize that we lead with curiosity, seek collaboration, champion access, aim for the extraordinary, and cultivate and celebrate diversity in our collections and our community to construct a more inclusive and just world. Our focus on antiracism is a commitment to live our values. It is about building not only a better organization, but a better research library – an exemplary antiracist research library. We aspire to be global leaders in expanding world knowledge and intellectual exploration, and that starts on our campus, where we are a center for knowledge supporting our faculty and students in pursuing antiracism through their research, teaching and learning. 

Our commitment to antiracism is a commitment to addressing other forms of discrimination as well, such as those based on gender, sexuality, religion or ability. Our antiracism work will continue a strong record of diversity initiatives, ranging from targeted collection development and the design of inclusive spaces to a learning journey for staff and a focus on employee recruitment and retention. We are deeply committed to increasing diversity in the profession, through activities such as our longstanding membership in the Association of College and Research Libraries (ACRL) Diversity Alliance and the Association of Research Libraries (ARL). 

Harvard Library is the world’s largest academic library. Established in 1638, we are the oldest library system in the United States. We invite individuals with diverse backgrounds, experiences and abilities to be a part of our community of over 700 staff members across¿28 libraries. Our collections number over six million digitized items, 20 million volumes, 400 million manuscripts, one million maps, and tens of millions of digital images, and our rare and special collections are amongst the most remarkable in the world. We collect collaboratively with peer institutions and facilitate international open access, multiplying our users’ access to materials and advancing equitable models of scholarly communication.  
Learn more about our contributions to the academic enterprise by visiting us at¿¿and about the Harvard University community at¿ 


Basic Qualifications

High school diploma or equivalent and a minimum of 2-3 years' relevant work experience in a production environment.
Must be able to lift and carry boxes and trays weighing in excess of 40 pounds; good body mechanics required.
Ability to operate electric lift equipment to heights of 30 feet required.
Must be able to work in a 50º F. environment when required.
Computer skills must include Microsoft Office Suite, especially Word and Excel.

Additional Qualifications and Skills

Storage/warehousing experience preferred.
Excellent attendance record, punctuality, reliability, and the ability to work well with others.
Good interpersonal and communication skills and excellent attention to detail. 
Must be energetic, flexible, and team oriented.
Ability to read and interpret documents and bibliographic data.
Ability to write routine correspondence.
Ability to perform repetitive work tasks with overall accuracy, effectiveness, and attention to detail and outstanding organizational skills required.
Working knowledge of HOLLIS, OCLC, online catalogs, bibliographic databases and resource sharing software and associated tools.
Reading knowledge of a foreign language preferred.
Sensitivity to working in a diverse user environment.
Demonstrated aptitude for problem solving and performing neat, detailed, accurate work required

Full/Part Time

Full Time



Salary Range

$41,781.00 - $64,021.00  / year

Closing Date

How to Apply

To view the complete position description and to apply, see here:


2021-09-02 |  Quick link to this job