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Sunday Manager, Cambridge Public Library (Cambridge)

POSITION &                                       Sunday Manager 
DEPARTMENT:                                  Main (Sept-June); Valente Branch (July-August), Library
JOB CODE/POSITION #:                 X163

CIVIL SERVICE:                                   Non-Civil Service

HOURS OF WORK:                           Up to 12 hours per week, 12:15 p.m. to 5:15 p.m. alternating Sundays; 5 hours during Sunday open hours on an alternate basis. 7 additional hours during the work week for project and community work as well as trainings and meetings, shift TBD. 

UNION AFFILIATION:                      None

ESSENTIAL DUTIES & RESPONSIBILITIES:

Under the direction of the Director of Libraries (or designee), the Sunday Manager is a leadership position responsible for the delivery of outstanding public service for up to 12 hours per week, including the Library’s Sunday open hours on an alternate basis. As the onsite representative of Library Administration, the Sunday Manager provides managerial support, guidance, and direction to library staff. Specific responsibilities include the following:              
 

·         Implement Sunday schedules; adjust desk coverage and work assignments as needed to best respond to library service needs, responds to unexpected staff absences, and arranges appropriate coverage

·         Direct opening and closing activities

·         Perform project work and community engagement

·         Oversee the library building and report any service needs through appropriate channels. 

·         Work alongside staff at service desks and behind-the-scenes as needed. May perform circulation, patron account management, reader’s advisory, and information services. 

·         Communicate and apply library policies and procedures. 

·         Provide leadership in addressing and resolving patron issues. 

·         Liaise with Library Administration, Facilities, and IT for urgent or critical issues. 

·         Any other duties required for the good of the Library.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  

Qualifications

KNOWLEDGE, SKILLS & ABILITIES:

Knowledge and understanding of the Library’s mission, vision, values, and strategic priorities. 
Commitment to doing all work through a lens of diversity, equity, inclusion, and anti-racism. 
Strong customer service skills and commitment to public service.  
Proven organizational and managerial skills. 
Effective oral and written communication skills. 
Excellent interpersonal skills, with the ability to foster teamwork and work collaboratively with diverse colleagues and patrons. 
Sound judgment and problem-solving skills, with the ability to lead calmly in unexpected situations.  
 

MINIMUM REQUIREMENTS:

A bachelor’s degree is required. A master’s degree from an ALA-accredited MLS program is preferred. 
Supervisory experience is strongly preferred and work experience in public libraries or other fast-paced customer service environments is required. 
Fluency in a language in addition to English is preferred. 
In exceptional instances, specialized education, training and/or experience may be substituted for part or all the required elements. 
The City of Cambridge’s workforce, like the community it serves, is diverse.   Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies.
 

PHYSICAL DEMANDS:     

Administers work typically sitting in an office and standing at a public service desk, with some walking, lifting and stair climbing. Requires ability to climb on stools to retrieve materials, to stoop, to kneel.   Frequent sustained operation of computer equipment is required. Ability to listen, understand, interpret, and respond clearly to patron and staff requests and questions is critical.  Regular contact is made with staff members, vendors, technicians, government officials and staff, and the general public.  

WORK ENVIRONMENT: 

Administers work typically sitting in an office and standing at a public service desk, with some walking, lifting and stair climbing. Requires ability to climb on stools to retrieve materials, to stoop, to kneel. Frequent sustained operation of computer equipment is required. The job occurs primarily in the library buildings, with some activities scheduled outdoors and in the community.

Full/Part Time

Part Time

Education

BA/BS

Salary Range

$42.07 - $50.44  / hour

Salary Notes

In five steps. Overtime rate applies to Sunday hours.

Closing Date

9/23/21

How to Apply

APPLICATION PROCEDURE: Internal applicants submit a job bidding form and 2 copies of both your resume and letter of interest; external applicants submit your resume and letter of interest by 5pm on the closing date via email to: employment@cambridgema.gov or to the Personnel Dept, Room 309, City Hall, 795 Massachusetts Avenue, Cambridge MA  02139. Fax 617-349-4312

THE CITY OF CAMBRIDGE IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.  WOMEN, MINORITIES, VETERANS, MEMBERS OF THE LGBTQ+ COMMUNITY, AND PERSONS WITH DISABILITIES ARE ENCOURAGED TO APPLY. THE CITY IS COMMITTED TO ADVANCING A WORKFORCE CULTURE OF ANTIRACISM, DIVERSITY, EQUITY, AND INCLUSION. CITY OF CAMBRIDGE RESIDENTS ARE ESPECIALLY ENCOURAGED TO APPLY. 

Posted

2021-09-08 |  Quick link to this job