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Library Assistant (Part Time)/ Adult Services, Cambridge Public Library (Cambridge)

DEPARTMENT:                                  Cambridge Public Library/ Adult Services Department

JOB CODE/POSITION #:                 L414-709 

CIVIL SERVICE:                                  Not subject to civil service rules and regulations

HOURS OF WORK:                           15 hours per week. Initial schedule is Tuesdays, 10:00am– 1:00pm, Fridays, 9:00AM to 5:00PM, and Saturdays, 12:00PM to 5:00PM. Hours are assigned and may be changed to meet the needs of the Department and the Library. Flexibility required.

UNION AFFILIATION:                      CPLSA, Local 4928

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Under minimal supervision, provides outstanding customer service to diverse patrons of all ages and performs circulation, technical, programming, reader's advisory and clerical duties in all areas of unit. 

·         Delivers exceptional and engaging service to the public. 

·         Maintains the orderly function of the public computer and printer area (Tech Bar) and works in other 

public service areas as assigned.  

·         Assists patrons with use of a wide range of technologies (e.g., computers, laptops, e-readers, tablets, 

scanners, emerging STEAM technologies, Wi-Fi hotspots), including basic troubleshooting and 

maintenance. 

·         Assists patrons in locating books and information, referring them to professional staff as needed. 

·         Performs circulation and patron account management duties (e.g., checkouts, check-ins, account 

inquiries, reserves, renewals, fine assessment and collection, patron registration). 

·         Communicates and applies library policies and procedures; addresses and resolves patron issues. 

·         Maintains orderliness and neatness in the library. Processes deliveries; merchandizes and shelves 

materials; reads shelves. 

·         May assist in the planning and implementation of programs.  

·         Operates audiovisual and STEAM equipment in the presentation of library programs.  

·         Promotes library services. 

·         May participate in outreach services. 

·         May assist with special projects, as assigned by professional staff. 

·         Performs data entry, record editing, and other clerical tasks as assigned.  

·         May coordinate daily tasks of unit as assigned. 

·         Attends meetings and trainings and may participate in workgroups for planning and implementing 

programs, projects, and initiatives. 

·         Any other duties as required for the good of the Library. 

 Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Qualifications

MINIMUM REQUIREMENTS: 



·         High school diploma or high school equivalency is required. 

·         Bachelor’s degree from a recognized college or university is preferred.  

·         Experience working with the public in a group setting is preferred.  

·         Experience working with target audiences in a group setting is preferred. 

·         Previous library experience is strongly preferred.  

·         ILS experience is preferred. 

·         Fluency in a language in addition to English is preferred. 



KNOWLEDGE, SKILLS & ABILITIES:

·         Knowledge and understanding of the Library’s mission, vision, values, and strategic priorities. 

·         Commitment to doing all work through a lens of diversity, equity, inclusion, and anti-racism. 

·         Strong customer service skills and commitment to public service. 

·         Ability to work with a diverse population in an urban setting. 

·         Knowledge of urban public library concepts and techniques. 

·         Broad knowledge and appreciation of literature and media. 

·         Broad knowledge of digital and electronic materials and resources. 

·         Knowledge of developmental principles, materials and current issues related to serving target 

audiences. 

·         Knowledge of current technology and technological trends.  

·         Ability to operate library computers, equipment, software, and systems.  

·         Effective communication skills. 

·         Strong interpersonal skills and positive attitude. 

·         Strong teamwork skills, including flexibility to fill in during scheduling emergencies and vacation 

periods. 

·         Sound judgment and problem-solving skills, including ability to handle unexpected situations. 



PHYSICAL DEMANDS: Physically able to operate a variety of machinery and equipment including office equipment such as computers, scanners, copiers, AV equipment; Ability to sit and use computer workstation, including keyboard and visual display terminal, for extended periods of time; Ability to stand for extended periods of time; Strength to push or pull a loaded book cart which can weigh in excess of 100 pounds on level floor and up ramp, to lift or maneuver onto cart loads of up to 50 pounds, and to carry cartons of books or computers and computer equipment; Must be able to pay close attention to details and concentrate on work; Requires the ability to compare and/or judge the readily observable, functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of data or things; Time management ability to set priorities in order to meet assignment deadlines; Sufficient clarity of speech and hearing or other communication capabilities which permits the employee to communicate effectively; Sufficient vision or other powers of observation which permits the employee to read books and patron requests, as well as to see what patrons are doing when they are at some distance from the workstation; Sufficient manual dexterity which permits the employee to type and enter data; Sufficient personal mobility and physical reflexes which permits the employee to re-shelve library materials and work at public service desks. 

WORK ENVIRONMENT:  Works in assigned area, including office areas, training rooms, and various library and off-site locations, as necessary. Normal office exposure to noise, stress, and interruptions in a lively, urban public library. Attends and participates in continuing educational programs designed to keep abreast of changes in profession. 

Full/Part Time

Part Time

Education

NA

Salary Range

$25.26 - $27.12  / hour

Closing Date

10/19/21

How to Apply

APPLICATION PROCEDURE: Internal applicants submit a job bidding form and 2 copies of both your resume and cover letter; external applicants submit both your resume and cover letter by 5pm on the closing date via email to: employment@cambridgema.gov or to Personnel Dept, Room 309, City Hall, 795 Massachusetts Avenue, Cambridge MA  02139. Fax 617-349-4312.

THE CITY OF CAMBRIDGE IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.  WOMEN, MINORITIES, VETERANS, MEMBERS OF THE LGBTQ+ COMMUNITY, AND PERSONS WITH DISABILITIES ARE ENCOURAGED TO APPLY.  The City is committed to advancing a workforce culture of antiracism, diversity, equity, and inclusion. CITY OF CAMBRIDGE RESIDENTS ARE ESPECIALLY ENCOURAGED TO APPLY. 

Posted

2021-09-29 |  Quick link to this job